cleaner rooms and better breakfast

continental breakfast was choice of two cereals, a mini muffin with no way to warm it up, or do it yourself

rooms we were told all the rooms were like that because of the heat just poor service and the breakfast even had flys and wasn’t good at

no hot breakfast only three slim choices, very poor and not work the money

breakfast selections were very limited, and there was no juice in the machine

hopefully the restaurant and bar will be able to reopen soon.

the breakfast bar was more than i expected! the free cocktails were a very welcomed bonus!

the restaurant was closed, but the bar was open and had a limited menu that was very delicious

great amenities included at the hotel , free full breakfast bar plus free happy hour

the location and hot breakfast bar were great and convenient

in fact went to the embassy hotel to get a better bar and restaurant service

the gentlemen at the bar that night was kind

pool & bar was closed . no microwave in room

snack bar not available

the first night we arrived the check in person also told us she would mix us a drink at the bar because they didnt have a bartender towels--- we had one set in the bathroom and when i

restaurant and bar onsite.

the staff was very friendly and helpful. the food and drinks at the bar were delicious.

breakfast was great. bar was well equipped with great eats and friendly service

the bar and kitchen were very nice. i liked the pool and hot tub too!

to recognize the bar tender also but ran out of room

restaurant and bar on premise

the bar inside and restaurant were nice inside as well

you have a restaurant on site and you have a gorgeous bar on site also

the bar was nice with good bartenders

was clean hotel with a nice pool and exercise room

bar staff was friendly and fun

loved the bar on the property

was relaxing room was clean bed was very comfortable the bar and grill is open now they have a starbucks in the lobby also

the front desk staff, house keeping, and breakfast bar staff were amazing.

the price a free breakfast bar would have been nice

also has a bar and other foods available

the food options and bar area offered plenty of choices

the vibe at the bar was everything

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

the hotel also has a bar and starbucks, which i didn't use but its great it has those amenities

maybe some snacks on the bar. enjoyed the bar area and staff was great!

free coffee and fruit or a granola bar would have been nice

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

the only recommendation is to have lower lighting in bar area and make it a little cozier.

breakfast was good but a little expensive

and ofcourse it was different as bar and restaurant open

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

the bar in the lobby, great service

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

the bar man was friendly and welcoming

the bar area was managed by a very able person , he was excellent and had a lot of work to do

very clean, free morning breakfast, hotel bar until 10pm

hotel bar open until 10pm

the bed was quite comfortable, and it was nice to have a small bar on site

they had a bar which once booked was told it was not open

the lady at the bar was great with recommending drink choices

the breakfast bar was very good, with all the choices available if you left hungry it was your own fault

nice staff and pool also liked the bar onsite

had a bar and a pool

the breakfast bar was out of a lot of products, but that was shipping issues

nice rooftop bar nice staff

discovered there was breakfast at the bar the next morning but it was just kind of bare

roof top bar lovely

layout, room and the bar upstairs

we also loved the roof top bar the cordial

location is great. nice bar and outside area.

with covid, restaurant and bar weren t open.

the bar area was comfortable and inviting

no separate coffee bar in lobby, had to wait in long line to purchase coffee

staff at the bar to noisy and could be better. beside that everything ok.

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

the bar wasn't available due to an event.

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

the bar downstairs was nice too, and the bartender had great recommendations

nice bar area

everything was nice. the location, the staff, and even the bar workers was super amazing ♥️

lady at the breakfast bar was very courteous and professional

bar was closed on sunday inside rather it would be open for guest or mention not open on sunday was

i wish the breakfast was open later and the bar as well

the bar tenders were great

the beds were heaven. the rooftop bar is very nice!

rooftop bar closes too early

cost of candy bar or pack of crackers was $4. crazy!

the bar area was nice and clean

the rooftop bar was great with nice drink selections and small plates

i didn’t like they close the bar too early.

even in the bar while we were trying to watch a playoff game it kept going

friendliest staff ever! beautiful room and bar area too.

the breakfast was super fresh and the bar was a nice touch, too

i didn't have to leave the room for food because they had a bar and grill

the tv could use a sound bar or some speakers

they have a starbucks cafe inside, restaurant and bar which was convenient

rooms, outstanding water pressure, great restaurant, next door to concert venue and bar district

the restaurant and bar in the hotel are

the extremely loud music coming from the bar or bars next door.

staff, amenities, rooftop bar was amazing, great service elsewhere in hotel.

the rooftop bar and pool/gym were closed

the amenities were great, the rooftop bar & the restaurant

the rooftop bar has the best view and they are so accommodating

dining and bar on the first floor.

the bar and restaurant serve amazing specialty cocktails and excellent food

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

great vibe, bar scene

bar staff and the overnight hostess were great

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

burgers we got our night of arrival by the bar were terrible with 1 dry over cooked burger patty, a little cheese & packets of condiments

excellent rooftop bar and restaurant with spectacular view

people getting drunk on the roof bar then being loud the rest of the night

roof top bar restaurant . complimentary breakfast.

from andrew at check-in to john at the bar and george at breakfast

very friendly front desk clerk. good walking distance to the mall. the bar food was great!

food and bar was great

staff was outstanding and bar /refreshment venue was open late

i could not stay longer. the bar closed so early.

the rooftop bar was closed after the concert which was disappointing

the drinks at the bar were bomb !! cleanliness of room.

make sure plenty breakfast bar was well stocked. replace items as they run out.

super convenient for walking to shops, restaurants and many rooftop bars

bar on the 22nd floor was booked up and we couldn’t get in

no elevator. breakfast was ok. no modern plug ins for electronics.

excellent breakfast in the lovely dining area.

friendly staff. great breakfast and location.

breakfast was delicious in a beautiful dining room

they have a bar area, free pool table, bags, fireplace, comfy couches for friends to talk and relax

the lady at the bar was extra nice

the bar was closed

husband and i loved the view of the city from our room, the bar and restaurant inside was convenient

sat at the bar for ten minutes friday night

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

hotel employee behind the bar was incredible and made a truly outstanding

the bar closed early.

some people have a party very loud by the pool at midnight.

we love the pool , breakfast was amazing

the hotel bar was lively

breakfast was not was not free unlike i thought it was that little bar on the side was not a real breakfast

the breakfast was delicious and the bar was fun

the bar closes to early

the snack bar on property is very small and doesn’t offer enough choices, especially considering the

great mini bar selection great valet and bell boy service room service quality is good

better bar menu.

the service, view from the pool area, fitness center and food

nice pool facilities; clean; great staff

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me to relax in the jacuzzi due to the covid-19 ud83dudc94ud83dude22 other than that

the roof top bar was great for pictures

the rooftop bar was amazing and the location was everything definitely will return

location, clean, up to date, there’s a neat rooftop bar on the 22nd floor

staff was great,katelyn and benzel and the manager was great mark at the bar was very

rooftop bar was beautiful, even on a rainy night

bar closes at 11pm on monday night football, should be open until at least 2am

i liked how i went to the bar and they had non alcoholic drinks that i could drink being pregnant

loved their 5pm to 6:30 reception in the bar with free drinks and snacks

the location and the bar experience

ready to please, to the convenient location, the nicely appointed suites, the breakfast, the bar and most of all the overall friendly atmosphere

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

drawback is that the area and bar downstairs are popular and folks in bar area were not mask or distancing conscious at all

the room was incredibly clean, wonderful mini bar selection, bathroom was one i would like to take home with me

went well from valet parking, check in/check out process, quality of room, breakfast, bar , health club, overall atmosphere and ambiance of the hotel, central location, quality of staff

room was great, pool and bar were great, desk clerks very friendly. clarissa was accommodating.

customer service, clean rooms, nice relaxing bar area. great location to the spectrum center.

bartenders were overwhelmed and slow with acknowledging us when we arrived at the bar

enjoyed our visit to the bar post-concert

hotel staff were helpful, the location was ideal - close to restaurants and bars

staff at the bar were definitely top notch

the restaurant and bar were closed for the entire day! the pool was also closed

i think they could do better with the food scene and the prices at the bar we’re kinda high

that the bar wasnt open

great location, i love the bar and restaurant, very beautiful city view at night

location was awesome. breakfast was great. bar was excellent. softest bed i've ever slept in

great bar staff.

the staff working the restaurant and bar were always very delightful

the lights on the tree out front were beautiful and the staff at the bar were great and the walk to the stadium and dinner were very short

love the bar and the hotel staff was extremely friendly.

i loved the convenience to the belk theater, and the rooftop bar was lovely.

great bar and dinner area at night

the brunch was great. roof top bar is awesome. location was great and spa was great.

at the bar the separation between customers could be better, did not follow the 6 feet rule

i enjoyed the two bar and restaurant accessibility.

the bar was closed so we had to get in our car and drive off premises just to get a coke

the bar area was very cool and clean. great location and nice staff.

wife and had a wonderful time in the bar area on saturday afternoon/early evening

modern, great layout, quiet. bar and breakfast. parking was easy.

food we ordered at the bar was mediocre

are changing their menu, so the menu was very limited at the bar almost to the point of having nothing to serve

also had to wait to be served in the bar because the bartender was chatting with another employee in the restaurant area

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

the bar is amazing

there to be a full bar downstairs, the liquor selection was a little on the poor side