pensive/trendy) restaurants, bars and gym/yoga studios around

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

location in polanco - lots of

location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

you will have the breakfast in your room

the breakfast was also not as good or plentiful as it usually is in mexico (eggs were extra and there

sub par breakfast

breakfast included is really simple

attention was amazing, included breakfast was filling, i will be coming here again

the breakfast was good and the bar was great place to stop in the evening

the restaurant and bar were delicious

guest rooms offered plush towels, comfortable bed, samples of local sweets, mini bar and all around comfort

mini bar

rooms were beautiful, super clean and the all access, well stocked fridge and snack bar were awesome and included in the rate

staff was incredibly helpful and attentive, and we loved that there was a nice honor bar downstairs for a drink at the end of the day (good quality beverages

the lobby area is cold and the breakfast/ bar not nice. breakfast choices can be better

one recommendation - i would love to see a wine or mezcal bar in the hotel

noisy, you can listen to everything the people downstairs are talking, the noise coming from the bar at the hotel w

breakfast was very limited , not many options

plus the bar is cool — try the smoky ruby for a new taste

the restaurant is very good and the bar is terrific

the bar could be more entertaining

good bar downstairs

it felt like there was always a party in the lobby bar and everyday they had complementary whisky sour cocktails and snacks laid out which was great

the lobby bar was a great way to start or end the day

we asked for spa and could not get an answer

the beds were super comfy, the spa was super nice and the pool and room had an amazing view

gym was a bit cramped and the men's locker room connected to the gym not as well kept as one might

very comfortable hotel excellent staff good food and spa great pool loved the pilates on the deck great

we found the bar staff and the concierge to be particularly lovely and both really enhanced our stay

with spectacular view friendliness of staff particularly the bar concierge were extremely helpful and such a pleasure to talk too

the room, the view the service at the bar and a special shout out to edgar door/concierge for all of his help with restaurant

bar was great

great location excellent staff, comfortable rooms, bar music, entertaining at the bar at night

in the main bar is slow the locals who use health area as a sports club are loud and careless with

facilities the restaurant and bar were really hood

was huge and pricey but the small amado bar on the side is a little piece of europe in df

prices of food and room services were extremely high and the prices of the mini bar were not in sight as they should be

better selection in the mini bar, free milk or creamer in the mini bar for the coffee machine

incredibly helpful, i was not informed of a private event that closed the pool and the rooftop bar during my stay

the location was perfect for us. the roof bar is very nice.

location is really great! rooftop bar looks pretty attractive, especially for bloggers))

hotel is barely a three star hotel

would have liked to have had more of an atmosphere in the bar etc

also there is no bar to hold on too

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

they were helpful with laundry service and providing recommendations on outside dining

at night it gets loud because they have a bar in the hotel

the bar in the rooftop play live music until 3 am on a weekday:

the room was clean but if you have luggage, you will have a difficult time as the room can barely accommodate the furniture it has

is a bar in the rooftop and they play music until 3 a

basic breakfast and every day the same

the bar service was great too

the lobby / bar area was recently refurbished and modernized

the girl at the bar saturday night could have been friendlier.

liked the bar downstairs, room arrangement and kitchen supolis

hotel staff prepares eggs or omelettes in the same area where breakfast is served

service of coffee machine in the room, the restaurants should be open until late or the beautiful bar area especially during the summer

its dark and dated in the aisles near the elevator areas bu the blue bar it really look dated

looking forward to the blue bar opening again

blue bar hip and happening

best breakfast in the world. great bar dedicated to mezcal

food and service, exceptional - room service, bar service. amazing view of the castle.

bar area is tiny - it would be good to have a larger lounge area with a view

the restaurant was excellent as was the bar and the jim had an incredible view

covid-19 restrictions... bar and restaurant closed

the bar area was closed on a sunday and monday.

i highly recommend visiting the rooftop bar since it has some very nice

snack bar area was limited

there is a bar very loud after midnight in front of the hotel

great staff and a great location. big plus was that it has free parking

were lovely though and very helpful - except for the room service guy insisting on a tip

rooms are ok

nus : there is heating) - staff is nice and accommodating - there is a parking - it is extremely quiet - breakfast can be taken outdoors - it feels a bit like a travel in

the restaurant and bar up on the roof is small but so attractive with an amazing view

on a main highway and in peak hour it took 20 mins to cross it to get to the main restaurant and bar areas

rooftop bar for breakfast and drinks

there is a great little bar and restaurant, again with lovely staff

the rooftop bar and restaurant is perfect for a tired business traveler

good service in reception and the bar good view drinks in the bar modern rooms

i love hanging out at the cipriani bar for drinks

dinner food was ok/marginal, bar food was very unimpressive for price

the indoor pool and fitness center are also too small for a new hotel

the facilities like swimming pool and sauna you should book

good massage in the spa center, very good restaurant and room service foods, nice view from the balcony with

room service was excellent

are great and very confortable the housekeeper was perfect and the bellboys where really friendly breakfast was very

the bar is crazy fun for a four seasons, have never been to another fs property that has such a bumping

bar in the courtyard plays music until 11pm most nights

the bar is excellent

we were greeted every time we came back to the hotel and staff remembered us at the coffee bar for breakfast and the cocktail bar in the afternoon

don t miss the amazing open buffet breakfast

to the room to find a staff member locking the bar fridge cupboard

one pair of slippers for 2 people! don't recommend the restaurant-dead. but bar was nice.

the restaurant staff there is way above average, with excellent bar and cuisine service could not enjoy stay more

the restaurants, the bar and the staff

room service menu could have more variety and extra sophistication and the mini bar could have a better variation of snacks

very helpful with room switches, that was necessary due to the nightclub music from the palace bar next door completely infiltrating all floors of the building

gym was not well equipped

the weights machines in the gym were broken/not functioning.

gym should be upgraded. other facilities are ok.

the gym is very limited. it had only a couple of different machines and no free weights.

located, comfortable, clean, lovely staff and great breakfast

the breakfast included was for 1 person only but once selections were made there was enough to share

breakfast was great

breakfast was great too

and the breakfast is great and large

wifi is unusable

lady from the room service team was very kind

for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but i had to call back and remind them of my request and the food was delayed, the

we were in the king room earlier which was not very well lit, was dated and did not get a good wifi signal

wifi was very slow and sometimes not usable