the bar staff were always very helpful, answering questions and helping.

we had to wait 20+mins standing at the bar in order to check in with several bar staff ignoring our requests to check in or finding

the overall feel of the bar and restaurant was welcoming and

nothing lovely restraurant and bar downstairs

good overnight pub stay, quiet room, pub meal/ bar available . very convenient

staff, lots of parking, beautiful room, bar and restaurant on site

historic 16th century former mill with old world charm of oak beams and vaulted ceilings in the bar area

nothing, was a great room at a great location, bit pricey for drinks in bar through

excellent food, a very nice bar and restaurant

sitting in the bar looking over wiremill lake whilst eating breakfast - perfect!

good pint from the bar downstairs

booked just the room it was a lovely surprise to find a pot of instant oats and a cereal bar provided in the room together with the normal coffee and tea - all we needed to continue our

breakfast is a little basic - a tub of instant porridge, a cereal bar and a bottle of water

the porridge abd the breakfast bar was brilliant

room with a hot shower and porridge and cereal bar provided as no breakfast option

hotel bar lady

unsecured car park bar closing early

the only very small thing the menu at the bar was very limited.

only used the hotel as a place to stay and a quick beer at the bar before we left

enjoy the bar area and talking to owen and his colleagues

restaurant, and jc bar are connected to the hotel

cjs

cjs bar is a buzzing hive, great food, great drink selection, terrace upstairs to enjoy the sun and

position, lovely bar attached, spacious room.

attached to a lovely terrace and over a bar ,which had a lovely ambience and quirky feel

were well decorated and cosy atmosphere bed was extremely comfortable good size bathroom great bar and restaurant

we ate in the bar the food was lovely

meal in bar very good and decent selection of beers

whole experience from booking in to eating in the bar area and retiring to our rooms was excellent

menu, meals, bar gardens and breakfast all

very friendly staff lovely open fire in bar outstanding roast dinner

lovely location, nicely decorated and lovely bar and eating areas. homely.

had a good laugh with bar staff and waiting staff

we also really enjoyed the bar and restaurant's wide selection

old fashioned country pub with a great bar and restaurant

i particularly like there champagne bar with its big comfy chairs and fireplace

felt the food offer in the champagne bar could have been better, not much on offer for veggies

the champagne bar hostess remembered our name and room number after

vegans could be catered for a bit better and the bar needs more intimacy

the bar and restaurant served lovely food and great cocktails

a bar would have been more useful than having to wait for a waiter to find us

charge for bar service but these are all very minor points

i didn't have a chance to try the restaurant or the bar but will definitely be back.

we had a couple of drinks in the bar downstairs which was decorated lovely

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

a bit limited as i arrived after 9pm on day of arrival - but they did feed me promptly and the bar had beer in it

from reception, bar staff, kitchen staff and cleaner were all first class

room above the bar - noisy, particularly on saturday night

excellent food in the bar restaurant.

but was otherwise comfortable the room was directly over the bar area and hence rather noisy until closing

lobby area and bar look nice if spending time there

very modern hotel with great interior design to bar and restaurant and staff very efficient.

we didn t use the restaurant but we did sit in the bar & have food from the bar menu

the staff were friendly and the food in the bar and restaurant was very good

great rooms and bar area

close to gatwick airport for our transfer. good bar and restaurant facilities. good price.

this hotel many times very convenient for gatwick airport comfortable beds and good from the bar and restaurant

the bar staff were so amazingly helpful and kind.

the bar was comfy and very inviting

i felt safe as a woman travelling alone and comfortable having a drink in the bar on my own

the bar and restaurant were absolutely faultless

the bar served tasty reasonably priced food

bar and restaurants also

dined in the sports bar on the ground floor

a glass of prosecco in the bar before a good nights sleep in the super comfy bed, they were like marshmallows

hotel has a nice restaurant if a little pricey and a nice bar area

the outdoor bar was too open.

very relaxing bar area, nice and quite, with a wide selection of drinks

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

good food & relaxing bar area

here before nice small bar friendly staff an just round corner to airport will def stay

the owners gave me the remote for the tv in the bar and left me to it

group of 20, they really made us feel welcome, opened bar to accommodate us.

it has a bar : yaaaay

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

would have used the bar for food, unfortunately there was no vegan option

comfy beds, really nice breakfast, bar on site which was good

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

there is a bar and a separate restaurant

was greeted by the lovely debby at reception and then went onto the bar to see an amazing bar tender called juliana, juliana was also so very very helpful and very

decor in reception, bar area is a bit to personal taste

bar service was rather slow

close proximity to gatwick airport. comfortable rooms good bar and food

very usefully located for gatwick airport flights, good bar food, comfortable rooms, etc

xcellent bar area and very good restaurant

bar in the atrium serving food also

5% discretionary tip was added to bar and restaurant bill

apart from the bar closing time, we personally thought for an airport it could have been open later

it is comfortable, great breakfast, great bar and vanda is one of our favorite restaurants

the bar prices expensive

we elected to eat in the bar/restaurant

beds lovely. happy hour in bar a bonus

location for a flight out of the north terminal with really great helpful staff and a late check out

to the north terminal, ease of check-in, freindly staff, clean quiet rooms, 24 hour room

later that night, returning late and feeling hungry, despite the bar being closed and food service ended, they arranged for a member of staff to open the bar for us

only thing i'd change would be that there was a little snack bar open as a pregnant guest i didn't want to travel far out of the hotel just for a

views of surrey countryside from the dining room and bar were delightful

the staff and the decor and amazing breakfast ! excellent aperol spritz at the bar too!

service quality was generally exceptional and the time at the bar very enjoyable

when i got there the staff were fantastic and went above and beyond from the reception to the bar staff

noisy as walls seem thin but for the price was a very pleasant stay with great staff and lovely bar area

bar open until 4am

thank you to every single team member - from reception welcoming smiles and directions to bar members and kitchen, so as spotless clean room

bed was great, huge bar space downstairs, great wifi, easy to and back from the airport by shuttle

was great the bar was excellent especially all the televisions in the bar on world cup final night

there is a beautiful bar and restaurant on

near the airport bar and restaurant available at the venue big room, comfortable bed

barman was a bit to keen to tell us we can't bring food into bar area, my partner is hypoglycemic

fab bar & restaurant area

prices in the bar and restaurant are a little too pricey

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

very warm welcoming staff comfortable room , bar was lovely with a evening meal

stayed here over a week) i have found male beard hairs on my breakfast or dinner plate in the bar and breakfast area

beds was comfy. bar food was good.

i forgot the name of the british gentleman behind the bar but he has been very accommodating everytime i've been there

good for the money we paid , reasonable charges at the bar and food

went above and beyond so polite always willing to help and go the extra mile, from reception to bar staff , absolutely value for money

lovely ambience. food and bar lovely. rooms very clean. stylish. pillows were the best !

the decoration was very nice, bar was good and so was the food

there s also access to the bar and food during the night; a very cozy, big enough room with everything you need a wide

bar and restaurant was ideal for an overnight

and accommodating ,airport shuttle which runs often ,has a bar and restaurant on

location was good, bar and food good, loved the table football

to the airport with shuttle available for our early morning flight, contact less checkout, great bar and restaurant, fabulous rooms with comfortable beds, close proximity to other great choices

the bar was fantastic

we went to the bar, i asked for a coca cola

m an athlete so dont drink alcohol) and the bar man asked me three

the open space on the bar staff was very helpful

breakfast was very good and staff were so friendly especially on the bar

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very surprised with how good it was for the price

no bar or restaurant for dinner at the moment.

we had drinks from the bar which were very reasonably priced, and the breakfast was to die for

no bar area but not to be expected in this size of property

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

mary who checked me in and served at the bar was wonderful and very welcoming, friendly and cheerful

make reception room more inviting - clear room of junk off opposite bar

the reception and bar staff were fab and extremely helpful.

good location, great bar & good restaurant

ore in a room that cannot be see bar area - set up some tables in this area

very friendly bar staff.

bar convenient and served us a delicious sandwich and salad

bar is all lovely, photos do not do the hotel justice

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

food really nice, from bar menu

food portions are large and the bar area is comfortable

noisy bar deliveries in morning

very nice bar and restaurant with excellent menu and friendly professional staff

the staff were really helpful and the bar cozy

restaurant and bar were good and the food was excellent

good shower, food and staff fantastic

the hotel and bar staff

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

bar is good and the food was excellent value for money

contrary to description, there is a carvery restaurant and the bar serves good also

bar staff were so friendly also

pool, gym, bar coffee shop etc

there is also a bar and balcony area to eat from

it would have been beneficial for me to use cash in the bar or restaurant

a bit more comfort in the bar area.

surroundings, restaurant and bar

bar busy with locals, nice outside area too

we had dinner and breakfast in the bar area, which was both very nice

service and bar fantastic, beds comfortable but room could do with updating a bit

the atmosphere in the bar in the evening was lively and friendly

good cooked breakfast with good quality, fresh produce

bar great and even put sky sports on for

think couldbimprove on the bar area

we drank, ate and chatted and food was ordered from the bar - which included vegan options

i loved the stair cases, the alcoves, the comfortable bar furniture, the large spaces

reception is poor in room and bar areas, but did not overly affect my stay but could for others

the staff were so friendly and helpful, the food in the bar and restaurant was very good quality and a great atmosphere

bar staff efficient and friendly with a great menu and range of drinks

cost of the drinks in the bar were expensive and the room could have had more coffee pods/milk to save a trip to

clean, comfortable, quiet, really friendly staff, good food and bar

welcome and, the golf club bar aside, the staff were friendly and helpful

clean rooms, good bar and great food.

the bar areas are welcoming and comfortable and the bar staff, friendly and deft

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service and breakfast next morning

evening meal and breakfast , very helpful friendly staff , lively friendly atmosphere in bar with live music , with a good selection of board games and pool

friendly and helpful bar staff

reception staff, bar staff, restaurant and housekeeping, the birch is faultless

the lady on reception was so friendly and helpful, the last behind the bar was really funny and polite

we ate in the bar and the burger was amazing

booking in , rooms were fabulous cozy n comfortable, great view , totally clean , beautiful clean bar and efficient service,breakfast superb the whole experience was wonderful made our weekend we

lovely bar and lounge area