we enjoyed the bar and restaurant, and both the drinks and food, especially the breakfast, were great

the pool bar was unstaffed and we had to put out our own umbrellas and sun loungers which didn't really feel

not much atmosphere in the bar as it was so quiet

we tried to order from the bar and room service menu but the hotel said that then we could not eat that food in the restaurant

the pool bar was unstaffed and we had to put out our own umbrellas and sun loungers which didn't really

low wifi connection sometimes (( fridge didn't worke in our room (( (+) only the wifi did not work well (-)wifi interruptions

bar staff where accommodating but no one was able to speak english which was a bit frustrating

nice bar area with helpful staff parking on site

downstairs coffe bar didnt open until 10am which i found inconvenient as i always start my day with an espresso /

friendly staff, great bar food and room with a view of the sea

of main season pool bar shut and lobby bar slow

was awful and cold and water for tea wasn t boiling no kettle in the room the dining room and bar areas are too big to have an atmosphere or

the bar area inside and out was very comfortable and reasonably priced

the buffett style meals provided a wide choice with regular top ups by staff and the hotel bar was priced very reasonably

no snack bar around pool.

- very friendly and helpful bar staff - big and comfortable lounge area with bar

could have been better, nowhere really comfy to sit and chat very noisy in reception and bar area

clean modern bright rooms, bar area can be quiet cold when the smokers leave side door open

with bad weather there are limited indoor bar areas to relax.

beach bar also a nice touch

found the bar area to be rather small, we only managed to get a table on one evening

can the bar provide some snacks like sandwiches

the bar is great

loudmusic late at night and was told no bar inside the hotel only at the pool

wanted drinks at the bar but had to go into the restaurant to avoid drinking out of plastic cups

peace and quiet. pool bar very good. nice clean pool and well looked after.

good location quiet nice pool and reception bar and restaurant nice

the entrance and hallway were lovely. also the bar area and restaurant.

breakfast was superb good location lovely pool and gardens reception and bar very nice

breakfast buffet is a little mediocre, bar food is just frozen stuff that's barely reheated

the reception area and bar were semi updated and looked quite nice.

amasing roof bar with sea view, breakfasts are quite good with different thing to choose dor different tastes

the rooftop bar was closed

small bar area no decaf coffee with diner only in the bar

room was clean and comfortable, great breakfast, hotel is very close to the beach

breakfast was really good and the staff there were excellent

wifi was very good

the breakfast buffet had lots of choice, as did the dinner menu

the breakfast was rather disappointing in options included

breakfast and dinner are good

breakfast and selection pool and bar the rooms was beautiful lovely balcony and open plan cleaning service was

slightly expensive and perhaps an offer of some sort of breakfast on the bar menu would be great

great place, location and price. lovely staff! gorgeous bed. bar food great too

the pool was lovely, bar area very nice and drinks were good value

rooftop bar was closed

you could take this breakfast bag to your room, eat right away at the breakfast bar tables placed with safe distance, eat it by the hotel pool or where ever you like

pool and parking were extra bonus

wifi good

the pool looked lovely even though we didn't go in it this time

wifi intermittent

the bar and terrace area is not really cosy

a great receptionist! bar food was very good. an excellent value.

evening meal could have been better think buffet bar would improve things overall

bar staff preferred to serve all the males waiting at the bar before serving my wife. not good.

the bar / lounge area could be made a bit more comfortable.

bar area was very nice but not staffed, you had to go to reception for them to get you a drink or

bar facilities didn't remain open, in the day, so coffee or other such refreshments weren't

a good large bar alongside the swimming pool was a big plus

a drink at the bar was restricted to certain times of the day and if a staff member was available to serve you

the whole was experience from the welcome to the restaurant to the bar was superb

the drink prices in the bar and restaurant were very reasonable, and we will return for

the folks in and around the bar downstairs are a bit shady (but then again doesn t that go for every bar the world over (+) friendly attitude and thoughtfulness cut through linguistic barrier (-)in the rooms would have made it perfect , but only in the bar and ground floor the staff were great , very friendly , i enjoyed the bar , early closing but

located, only 10 mins walk to beach, great bars and great restaurants room was clean, bed comfortable, air conditioning great bar prices

great location, spa was lovely

the wifi was easy to access also

parking

described at having a bar, a snack bar and a coffee house, in reality there s a beer tap, a coffee machine and a rack

bar had no white wine

have liked to have a snack bar for the evening but only a few minutes from amustaffa where there were places to

ould be close and protected), breakfast with automatic coffe machine

the sunday the bar was crowded and service was slow

dog friendly you are very limited on what you can do, we couldn't use the restaurant or the bar only the terrace, which would be ok if warm enough

food at the bar area where we ate was average, a little underwhelming.

exceptional quality, the rooms are spotlessly clean and the housekeeping is top -only ate in the bar but this was wonderful the food and drinks were such a high standard and excellent quality

bar food was very good

only one restaurant open. no snack bar for sandwiches at lunch etc.

the bar and restaurant were good and the staff friendly and helpful

more choice on menu, bar only to have drinks open

pool was dirty with leaves and hair in it

lovely pool shame it s not heated in october

you got most everything you need very close by restaurant, markets, bar ocean etc.

friendliness of staff was top level from front reception, to sky bar and cleaning staff

and the view of the sea from the roof-top bar wasn't bad either :-)

great bar and restaurants all around

open bar on top floor excellent

room service was exceptional

they have a bar with some food and drinks

the food and drinks from the bar were really good and affordable + the pool is just next to it so you can enjoy bottomless

communication at the reception was challenging due to a language barrier, the english-speaking bar staff were incredibly helpful and assisted us with all our needs

the onsite bar had a really chilled holiday vibe

hours of the bar were not clear and the music a bit too noisy for us since we're having a little

cocktail bar needed more relaxed seating

good lighting in the room tv good and a mini bar plus beds very comfy

the first morning we went to the bar to have breakfast and the staff was a bit rude

snack or bar facilities when we arrived

fitness room: i was missing some horizontal bar for puh ups

the hotel has got a restaurant and cocktail bar which visitors can enjoy too, didn't try it but the menu seemed reasonable price (around 12-13 (-) great location, free parking on the streets, welcome drink included, really nice bar near the reception for grabbing a drink before going (+)good scented rooms and hallways, good toiletry, beautiful selection breakfast and dishes at the bar / restaurant (+) bar and restaurant awsome i m sure you won t be regret if you choose this (+) clean, the stuff super friendly, bar and restaurant on the first floor, the breakfast was fresh and delicious as well (+) good bar and restaurant facilities (+)friendly staff, nice bar a restaurant. comfy beds and a good shower. (+)really friendly and helpful staff, very clean, good bar and great room with a large bed

kids play room

there is baby room, fitness

had problems with the wifi

all of them!big bed,playroom for kids/babies and fitness room!

overcharged for cash payment at the bar and when raised 5 mins later being told correct amount had been put through the till, the

into bar at 12 20 at nigh to be told it was closed & could not get drink due to the girl on dutie

the lady on reception was all alone and managing the desk and the bar with no help

lack of a bar and breakfast being relocated down a floor due to building work in the foyer and reception area

one member of staff running reception and bar on the first night

bar) does a great breakfast

breakfast and dinner at the bar just downstairs were good too

the only thing to be aware of - their bar gets overcrowded for breakfast, thus you may easily spend 1 hour to get it

friendly staff, on/site bar & restaurant and parking on site was great

the bar downstairs is also very convenient

the bar service was not good.

to the domestic staff for the excellent cleaning job on the rooms, and to sandra behind the bar who always smiled and no task or question was a trouble to her

the room was spacious, comfortable and clean, the staff at breakfast , in the bar and at reception were very pleasant and

good location bar area not very nice but for city centre hotel reasonable price

wifi was terrible. it made uploading our photos very difficult.

excellent location. halfway between the old city and the sea. very reasonable bar prices

they close the bar early

bar supplied flutes for our pre-dinner duty free champagne

the staff were very helpful when asked questions - the outside bar area and garden was really relaxing to sit in, especially with the hum of traffic going past

reception staff plesdant and helpful. . bar staff rude and dismissive.

the bar area was handy for snacks and reasonably priced

free mini bar with daily refills and a great breakfast

is to die for as iam learning to swim, breakfast fantastic and the beautiful guys at the pool bar have excellente customer service, was given mojitas , we arrived really early before check in

easy check in, nice place bar and pool

especially carlos, the colombian guy at the snack bar and restaurant

bar staff, in particular, the gentleman who had worked in ireland were fabulous

weird in saturday night they locked the door so had to ring the bell for it also other than the bar there isn t anything else

even when we had a couple of glasses from the bar they were never taken out when our room was cleaned

bar closed a little too early in the evenings but the staff were very gracious and friendly at all

very plush room with lots of space. good value bar prices.

the hotel take to city centre or other way around to the beach there is also near by lots shops bar restaurants coffee shops and 3 minutes walk to museum staff very friendly and

hotel with rooftop pool and lovely bar area

it was great to have a restaurant and bar in the hotel

great location food was good and bar staff very friendly

rooms were smallish but comfortable and super clean, sofa in room, large bed and two tvs bar well priced access to rooftop still available in winter to enjoy the view we didn t use it

en rent a bike , or go to the sauna at 10 , and the rooftop bar at 10 everything

great roof top bar with views

exception pleasant and helpful, particularly the waiters in the absolutley spectacular roof bar

restaurant at night and thought the food was excellent the room was very big we loved the roof bar you should encourage people to use the restaurant as we don t speak spanish we found the

hotel was modern with a stunning roof top bar and in a great location overlooking the oceanografic centre

right beside the beautiful park as well and within walking distance of plenty of restaurants and bars

outside bar area lovely for sitting out

nice rooftop bar and pool

in the gym , not enough sunbeds around the pool area poor selection of draught beer at the bar only one

hotel bar was also reasonably priced which shows all the sport

mini bar price is too high

hotel bar was very quite and not open often

the water at the minibar was a little expensive, and the bar isn't always open.

too bad that bar is closed on sunday

staff, victor in the restaurant a really nice fella, everyone at the desk were great, lady at the bar superb

mini bar had very little variaty and the prices were high

the tapas in the bar were extremely good

no bar open after 11 p.m., but neither is there any coffee and tea in room.

minutes by bus around the corner to city center and a 10 minute walk to the museum, lovely small bars around in the area; islas canarias 2 blocks away really serves the best paella and toni s

mini bar there was no possibility to drink tea or coffee in the room.

although the reception and bar area were good, the communal area of the hotel was not very welcoming

nice bar area with interesting beers and wines

the bar restaurant was simple yet very nice

could not open the windows due to traffic noise, and people drinking in bar below

the coffee at the bar is very good