the deck chairs out by the pool we're extremely uncomfortable

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

the style of the property the warm swimming pool the spa and its massage

breakfast was great and the lady who served us was very kind

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

restaurant and bar were closed most of the time it seemed

restaurant & bar were closed during our visit

i have stayed here once on a weekend and once during the week, and during the week the bar and restaurant close really early and the breakfast is not as complete since it's not buffet,

because it is a little ways out of ajijic, but if you are looking to just relax at a hotel with a pool this is a wonderful place

slow internet, excellent free breakfast, friendly staff, beautiful grounds, restaurant, and pool

enjoyed being able to play a game of pool

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including hand-made-on-site-tortillas for a very reasonable price

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

30) so if you have to leave early, you can't have it

the pool is big

the cleanliness of the swimming pool could perhaps be improved

breakfast starts quite late

also a bar with stools

no breakfast like you said of booking

my friends live in the neighborhood and the hotel is near my favorite breakfast restaurant

there was not a breakfast offered to us . which was stated in the add.

greg sanders ps it says full kitchen but no pot or pans lol

pool was not heated and was left closed. hot tub was extra cost and terrible.

room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and the malecon is only 1 minutes walk so you can be in the town centre in a few minutes

room size, the view, the gardens and the pool, the staff, all excellent

and the pool was refreshing as well

also the pool could use a good cleaning

it s called the casablanca and the bar is called bogarts if that gives you an idea

a concert on a saturday night in the bar and restaurant area was wonderful

like the mosquitos that were frequently in the lobby area where breakfast was served and the bar is located

no in room safes. never knew if the hotel bar would be open, didn't keep regular hours.

location, design and had a bar and really good breakfast inc.

swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to

the small pool was clean and pretty

breakfast was great varied and coffee was excellent

especially once the pool was shocked and didn't look like a green swamp

light breakfast was great

grab bar around shower

the wait staff at the bar and restaurant spoke just enough english that we were able to sufficiently communicate with our

great hotel great location beautiful bar and pool and rooms are super comfortable

the bar was nice but lacked tonic water and extra dry vermouth

both at reception, restaurant and bar the customer service can definitely use lots of improvement

chante resort and spa is a beautiful resort

pool is cold

valet parking guys are so nice

the property is absolutely beautiful! we enjoyed the spa as well. great, relaxing getaway!

room service staff was good

lovely pool, great views and amazing service

the view is amazing, there is a big garden with some activity and a pool

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights, very erratating to have to be stopped at the gate to be id'd should

no safe or bar fridge in room

but they have a bar there and you can order drinks being inside the pool

did not have breakfast. loved the pool

the pool, the food

additionally, the towel bar in in front of the sink interfering with the ability to reach the sink easily

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

unfortunately, the toilets were too short for her, but we greaty appreciated the hold bar to help her get up from the toilet

is no breakfast room service, but does have service for dinner

limited room service hours

there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

hotel, free transfer to the airport 24 hours, takes only 10 minutes, restaurant and bar in-house, free

restaurant & bar in hotel

bar and restaurant on site

truly is nothing to complain about other than the bar didn't have wine available

service at the bar was flawless

a bar for the adults and a dining are

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

was on the second floor and could hear music from bar area, it wasn't loud and it didn't affect my sleeping, but for someone else it might

very clean, with a convenient bar and restaurant on site

the food and bar is excellent

bar and food service available 24 hours, so convenient

nice, clean, has a bar inside, good parking

the location and the breakfast were amazing

great bed, good gym, fantastic shower, amazing staff.

free shuttle to the airport

we went to the bar for a couple margaritas and they did a great job making a delicious margarita and very pleasant

i ordered room service, a drink from the bar and a rib eye steak

the common areas weren t clean. the lobby floor, tables and bar top seem dirty.

they even have a free shuttle to the airport which was a pleasant surprise i was unaware of

very early morning shuttle van to airport was on time and free

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

service at the pool bar is just ok

disco bar closed and most other services, but due to the corona virus.

the activities on the hotel were pretty nice pool area with bar and gym.

pool bar was never open and there was no other bar on premise

the pool was pretty dirty. game room and pool bar were close due to covid.

you receive a voucher for a free drink at bar when checking-in

havent had breakfast yet, but i know encore hotels have a good variety of food to choose

close to the event and the continental breakfast was delicious.

breakfast and parking

if it only had a pool, i would want to live there

free wifi working in our room

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

we loved that the parking spot where gated in

we will return definitely, and bring the kids along next time because the pool is great

pool

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that served us all the time

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

there is a bar and restaurant on the property which were both wonderful

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

good food at restaurant, and bar was open late

the staff were extremely friendly, the restaurant and bar staff also extremely friendly ,always had smiles and greeted us

restaurant and bar amazing

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

breakfast was delicious and felt like we were eating in a friend's home

delicious fresh breakfast included

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

parking right out front

the garden was an oasis in the city and the breakfast was delicious

tlaquepaque is full of restaurants, bars, shops and galleries, and a great place to spend a few days as well as a good stepping off

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

we got a complimentary drink at the bar upon arrival

it was a bit noisy

all marble and open stairwell, you can hear everything; people talking at the front desk, at the bar, on the stairs, at the tables, opening/closing doors - everything

the entire property painted frida khalo blue :) & the pool area, hot tub, friendly guests, the bar with great cocktails & delicious breakfast

we were located near the pool, bar and restaurant

the drinks at the bar were good and reasonably priced

the bar tender was delightful.

loved the restaurant bar by the pool & dinning space

even boiling hot water for my tea (instant coffee also provided)- at 6

breakfast was excellent

breakfast overpriced

just the parking structure

breakfast and location are both very good.

the restaurant and the facilities, the breakfast buffet is just delicious

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

has it's own underground parking lot with convenient elevator access

parking near elevator.