at the bar and meals were on the heavy side but i suppose that goes with the surroundings

helpful staff lovely, comfortable bar area with friendly staff spacious and comfortable room bathroom great with both a bath and wall

room was large, the bed very comfortable and the bar and dining area very pleasant to sit

the spa the staff the bar the golf

not enough bar staff slow

i went to go in the lunar a bar on the saturday day to be told that it was via only but there was no signs on the door to state

staff at bar just stood talking in day as we waited 30mins to be served

out sofa could be better in the rooms could feel the metal bar down the middle which lead to me getting a bruised hip

having to make own beds bar shutting at 8

the bar restaurant was poor we walked in to get asked how many of us there was and got charged 22

lounge bar was very relaxing with a good choice of drinks, didnt need to go out every night, very

jim's humour and service in the bar top rate as

excellent restaurant & bar just downstairs & all within one cosy hotel !

excellent little hotel excellent facilities comfortable bedrooms nice bar great location

nice boutique style feature. great bar area and top notch breakfast

only thing i could possibly say is it would be great if the bar opened later and entertainment was on

spacious room and bathroom , very clean and quiet, very reasonably priced bar with good entertainment

entertainment was good and a well stocked bar was effortlessly tended by vicki

1 thing that would improve our stay if the bar could open slightly earlier, when you have been out most of day it's nice coming back and

the food tops and the bar was ok

free upgrade location parking man at bar very friendly

the bar needs a few more larger choices.

for parking bar wasn't open not enough staff to run

was excellent, the room was spacious and well equipped , the hotel bar was nice and staff were friendly, car park was only 5 for 24

young gentleman behind the bar on saturday evening was brilliant

there was a noisy bar further down with loud music but didn't hear in room.

location, breakfast, good bar prices

we had a few drinks in the bar too

arriving at hotel the staff were very help full and polite bar staff were great waitresses in dining were great to the point we went the following evening for

facility s where great , great bar ud83dudc4d

was amazing and i stayed in hillside suite all the staff were lovely on reception and bar staff i arrived upset due to a personal issue they couldn’t have done more to help me young

everything! staff were friendly! rooms were clean! love the bar area

the bar the staff were helpful

were restricted to how much you could open them, bit noisy at 3am from near by bars at a guess, bit disappointed that the fog bar next door(was part of the hotel) was closed

loved the room prices good at bar and surrounding pubs will be booking again

staff on reception bar and restaurant, lovely view over the lake

the bar area is beautiful

it had a bath which is rare these days, bar area was nice and a lovely breakfast

bar and reception area were so stylish and lovely

friendly staff good location nice bar and restaurant , good location for other restaurants including chinese indian

the bar and restaurant underneath is a great find too and perfect for a nightcap before strolling up to

the staff were friendly and helpful and the bar area is warm and cozy with delicious smells from the carvery

bar area and staff who were professional and accommodating

i found all bar staff and hotel staff very attentive, polite and efficient

lovely staff from reception to bar staff and restaurant ud83dudc4f

door fobs as we discovered earlier before we went out to eat , which was sorted by the staff in bar , but someone had the same problem getting back into his room and decided to kick door in which

you need and the beds were very comfortable, the staff were really nice and attentive and the bar downstairs was lovely they had a live singer and the drinks were lovely good value for money

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

and the location and bar are excellenet, will definitely go back

staff are fantastic and prices in the bar also fantastic and already booked to stay

hotel rooms are lovely, staff are very helpful, sports bar below and irish bar next door are both great venues

room was lovely decorated beautifully staff great bar was really good

negative was the bar that is situated on the corner next to the hotel which was still open at 1am and playing music

this was evident in the bedroom and the other areas such as the bar and reception

there wasnt nothing i didnt like, the hotel & bar were both very warm & had lots of character

lovely family , awesome rooms , awesome bar ( superb selection of draught beers ) & great location

be back there everything was lovely clean modern beautiful food lovely guy running it nice bar there

we even had a private garden so, once the bar closed, we took a bottle of wine & sat in the garden

easy to find and was within walking distance to both waterfront and main street for bars

hotel was absolutely great - the rooms and bar area are decorated stylishly and everything was so clean and fresh

no bacardi in the bar no window in the single room

we liked the addition of the honesty bar and everything was within walking distance

downside hotel advertises lounge bar we were looking foreward to relaxing in either prior or after going out and meeting other

bar sadly isn't open, although it wasn't a big issue it would have been nice to just grab a drink

breakfast was superb clean and comfy room excellent host licenced bar location parking room amenities great

wish the bar stayed open later

the bar area is relaxing and comfortable

the bar had a good selection of wines and did cocktails too

choice at the bar was limited

bar staff were friendly and asked us about our stay

very friendly and all the staff were extremely cheerful and helpful both at the reception, the bar and the serving staff and really making our stay exceptional

we didn't breakfast there or use the bar but that area looked great

bar was amazing with great outside seating

close to the beach nice restaurant / bar & view of the lake close to liverpool city centre

service at the bar could be a little slow at times

price was fantastic the staff were fantastic the room was very comfortable the bar was well stocked with a great variety and the breakfast was absolutely outstanding , will

love the bar at this place ,can't remember the fellas name who works it ,lovely fella and will go out his

hotel was a reasonable price, food was very good and bar prices reasonable

staff, hotel decor and design ,restaurant and bar and room

closing the bar at 10 30pm was a bit early for residents we were advised to go into the function room to obtain

loved the bar and location too

thank you to the bar staff as well as the chefs for the great roast dinners will defo be back and recommend the

friendly staff, good bar run by the night porter after hours and a very good breakfast in the morning

great bar and restaurant and the breakfast was wow

immaculate bathroom, really comfy bed and good pillows,quality food, lovely restaurant and bar

was no breakfast available and no bar

no breakfast available and neither was the bar open

however they could :) we were early and they allowed us to check in an hour early and use the bar access without any

the bar offered a fairly decent choice of beverages, but the staff had no till to tally up the cost of

lad on the desk was great, arrived a bit early and accomodated me and my friend with an early check in and upgraded me to a double room with

children in the bar at 8.0pm on sunday evening.

aaron from the bar was lovely chatted with him sorry not to mention the other staff you are all brilliant

cosy bar & good food

exceptional customer service in hotel/ bar and dining

property, good bar area, big comfy beds and very large rooms

the hotel also boasts a bar and the sarus tapas bar and grill, which offers an incredible menu catering to all dietary

to the railway station supermarket nearby , had parking and the hotel had a lovely lounge and bar area will definitely use this

bar serves fabulous food

nice lounge in which to relax, bar area and breakfast room

we felt very comfortable not just in our room but in the bar and tv room

could have done with a lounge or bar area to relax in

staff and perfect location for my purpose comfortable bar area and lovely restaurant area i d definitely recommend staying

frustration was that the restaurant is large but there was no bar area which was a shame as a drink before dinner would have been nice

very expensive bar prices

no separate bar area, all in the restaurant area.

bar was closed but this is to be understood, our visit coincided with the corona virus

the room was clean, spacious, and comfortable. there was a lovely bar and restaurant downstairs

things: we could hear next room & if you want an early night be prepared to hear the music from bar below

food at the bar was delicious

bar excellent staff

great bar downstairs too with some really friendly people

also the owners of the bar downstairs were very accommodating when we arrived early made us a cup of tea after our long

maybe out of the area but so worth the stay staff couldn’t do enough for you in hotel and bar the standards decor outstanding well above a 10

brilliant bar downstairs (bernie mays) with fab entertainment

the bar attached to the property downstairs was lovely to just pop down to have a drink

staff particularly in the bar and restaurant for breakfast

restaurant and bar lovely

stylish, beautiful decor in bar and restaurant

some of the car staff we found to be not very friendly, a young lady at the back of bar in the afternoon and the small lady wearing the black suit and this was noticed by a few people

had bar snacks which were nicely presented and the breakfast had everything you could want

great hotel , superb sea front location, great bar and restaurant with seating in the sun ☀️staff very attentive and friendly, will definitely

dead flowers on all tables in dining/ bar area

nice friendly atmosphere around the bar area and outside

a later bar closing time in the evening

staff beautiful room sea view comfortable bed, clean room with all the trimmings breakfast and bar meals of an excellent standard definitely recommend staying thank

the bar area had a lovely atmosphere and served excellent

nothing not to like about property and bar all ud83dudcaf

birthday he was given an extra special room, everything about the hotel was exceptional, the bar area was a bonus too, breakfast was great couldn

clean spacious rooms, very comfy bed ,great atmosphere in bar ,very friendly staff,great location, a short walk to beach front ,and restaurants and bars

every thing u need bar good food cheep but very very clean so what more could u ask for

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

food and service in the bar area was fast

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

lovely rooms. great staff. good bar menu

a while to get drinks from the bar a couple of times

bar staff fantastic knowledge on wines & recommendations

the restaurant/bar was really nice, however, although you could just order drinks every table was set for diners

central location fantastic bar and dining area

first class very helpful and obliging breakfast was also great and it was included in room price bar was very comfortable and nicely decorated and staff where

4 days we stayed pot of coffee instead of keep trying to access refil 10% service charge on every bar transaction and meal

patch thoroughly enjoyed the hotel, room exceptional, breakfast exceptional, brilliant location, bar area and outside bar area very comfortable and not least the staff, the staff were a credit to

great place staff good location ud83dudc4d bar great room good

atmosphere,lovely bar area ,room excellent very clean and modern,all staff very helpful and

great staff and the bar atmosphere was good, food was amaxing

lovely, helpful staff. spotlessly clean rooms great bar area gorgeous food

nice bedroom with balcony and sea view, everything nice and clean also pleasant bar and lounge, the staff are always pleasant and

bar didn't stock non alcoholic lager and the prices were a bit steep for a tiny bottle of coke that

made to feel very welcome by all loved the bar area etc.good continental breakfast.

very comfortable wee bar with bi-fold doors which was lovely in the sunshine

good position, also the large doors in the bar when opened made a lovely place to enjoy a drink.

kids in bar after 9

loved the swimming pool. the cocktail bar the sizes of rooms 3 and 4

fantastic facilities, excellent bar and restaurant and top class, friendly staff

beautiful room with balcony .great bar food

to do to keep the kids happy, would have been just as happy without the kids enjoying the the bar and live music upstairs

large comfortable lounge/ bar area

the road from the hotel and farhaven lake a walk away lots to do in the hotel love the outside bar with the entertainment both saturday and sunday

lovely room great size comfortable lovely seating areas inside and out the food was lovely in bar great choices loved that much stayed 2

helpful staff made us feel really welcome food was great and we liked the new seating area & bar outside at the

nice bar area

ssing bar on toilet roll holder, broken lock on door, missing hook on door)

had a few small parts in need of attention

welcoming, and extremely helpful, lounge area had beautiful, and comfortable furnishing, adequate bar although we only used it once because we were at lytham festival, so didnt spend evening time

bar prices very fair

lounge area, just beyond reception, is comfortable and a well stocked bar serves both lounge and a beautiful ballroom/ dining room adjacent

drinks at the bar were reasonably priced

tom one of the bar staff was great

also being able to relax in the bar and order food as the weather was wet and windy during our

also the poolside bar staff couldn t do enough

we had nice breakfast in the restaurant and a dinner at the pool bar which has full menu of various meals and it was delicious

meal on friday night was also excellent lots of lovely comfy areas to sit and relax well stocked bar some lovely entertainment saturday evening very central for everything

spotlessly clean, great location. nice bar and restaurant.

there is a lovely bar and dance floor,there are two lounges to relax in

more of a choice at the bar would have been great especially bottled beers

good choice of breakfast. bar drinks available when required. room exceptional.

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

good facilities like bar and

lack of alcohol in the bar for cocktails, not alot of choice of cereal

comfortable bar area for evening drinks

no food in bar but very nice resturant just across road in hotel very good

room was clean and comfortable. staff helpful and friendly. the food and bar very good.

rooms lovely staff excellent great spa bar and restaurant all good value

comfortable rooms, lovely breakfast good bar prices & friendly staff.

very helpful staff your help yourself breakfast included in the cost and free parking enjoyed our stay thank you holiday

arrival there was no space on the carpark - a lovely gentleman (that runs the bar) waved me over asked me if i was checking in before guiding me on to the overflow carpark, (+) the bar staff were ful of smiles and banter, and even though we didn't eat in the hotel, everything (+)hotel was just perfect for our stay, wonderful facilities with a lovely open modern bar and restaurant with wonderful terrace seating out the front (+)excellent attentive staff. rooms quiet and comfortable. bar really relaxing. (+) nice bar area to have a drink and chat after we got back to the hotel (+)the bar food was excellent along with the hotel s location. (-)a couple of the bar staff where miserable

very clean and friendly staff also good location with parking.

ample parking

there was breakfast room service

is parking but its on a first come first serve basis and it was very busy as there was a wedding on

cracking bar downstairs

locals using the bar were super friendly too would definitely stay here again

room was big enough for our short stay and had a really cool bar downstairs which was really convenient for a few drinks before heading off into the city

in our room (though,must point out at one point we did ask the young lady who was running the bar if they had coffee & she kindly offered to make us a cup but she looked abit run off her feet

arrived slightly early for the room so were shown through to the bar and received a complimentary glass of prosecco each

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

excellent bar and outside area

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

everything. especially the bar and the little football pitch.

who went with us supports liverpool , it was like all if his christmases had come at once, the bar area is amazing, staff really friendly

and as liverpool fans it the bar area had some great

has it's own bar and serve

very friendly staff, excellent value for money, well stocked bar downstairs.

welcome, nice clean en-suite room, friendly staff, excellent quiet bar area, good breakfast, 100m from anfield stadium

cooked breakfast built into the cost of the room. the bar could open more regularly.

the bar only opens on match days, but it was clean and the toilets were immaculate

the new everton stadium next door is a golden opportunity for this hotel to get the bar and accommodation up to standard for this business to prosper

pity the bar or lounge area was not accessible

is to the hill dickinson stadium (everton fc’s new ground) and how lovely the staff were at the bar down

squeaking floorboards and bar downstairs was quite loud

hotel, ideal location for visiting anfield, nice comfortable rooms, great bar & staff, easy & quick check in & out, good communication from staff before

home from the minute we arrived and were greeted on the door step really great atmosphere in the bar area downstairs

a spoons nearby for a cooked breakfast if preferred, staff were very friendly and welcoming, good bar area with outside terrace

continental breakfast available in the bar on a diy basis worked perfectly

the bar shuts at 11pm, even for residents of the hotel

the whole place was lovely.the bar was really nice.

had a great set up in the bar downstairs with friendship bracelet making and music

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

amazing staff ! beautiful bar so clean and welcoming

well stocked bar and reasonably priced good quality food

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

the pub the people and the atmosphere and debbie behind the bar was amazing with helping us

the bar downstairs had a lovely atmosphere and it's steps away from anfield

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

particularly - the staff in the main were great - we did not get lemon in our drinks from the bar and the waitress in the bar in the evening was not coming to the tables, but hovering at the

after unpacking i went down to the hotel bar and again the service was excellent

and the view from the bar and restaurant across stanley dock to the tobacco warehouse was amazing

prices at the bar i was surprised with, not doubled the priced like some hotels

spa was absolutely incredible, the rooms and bar were excellent the staff couldn’t do enough for you and were so

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

very good value for the money and very friendly staff, same for the bar and restaurant

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

(a quick word at the bar and we were sorted out in a very polite and efficient

staff behind bar were so friendly and welcoming

breakfast was lovely and the bar was relaxing and room service was great value for money

bar staff are lovely

food in the bar let the hotel down

white room could ve been bigger, bar in centre doesn t help

hotel friendly staff great bar whilst in city for aintree races will book for next year as soon as is available on site

resident bar closed at 12

lovely rooms and bar area.

had to wait a long time to get a drink as they few staff they had were dealing with the bar which was table service and the resturant not there fault more staff needed at busy

the bar is warm and not at all stuffy and the food is great

nice bar for an evening drink

bar is beautiful and beds are comfy

the bar areas were very full and residents didn t seem to get priority which was a shame

spacious lounge bar and lovely room.

great location, staff where amazing. hotel bar staff were great and made you feel so welcome

amazing bar and restaurant area tastefully furnished creating a warming ambient environment in which to

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

good bar

nothing except maybe the bar was expensive £10.60 for 2 pints of lager shandy !!

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and fresh

good location, staff very friendly and polite, late bar open

having mini bar in room was a definite bonus

mini bar was free which felt like a really nice touch, loaded with beer and wine

complimentary mini bar robes and slippers decor of the room

good location, there are several restaurants, coffee shop, bar and convenience store nearby

good bar and lounge area with tv to relax, great outside area to have drinks

the facilities was good and hotel had a bar on the ground floor

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

we were an hour early for check in but as the room was ready we could check in but had to pay £10 for early check

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

to be a slight problem with midges(small flies) in the bar / restaurant which i noticed at night and in the morning during (+)staff were excellent, particularly friendly bar staff (-)the over priced drinks at the bar 9 for a pint of guinness is way over the top (+)quality hotel well worth the money great staff throughout special thanks to chris and john on the bar for making my stay so enjoyable (+)comfy bed and pillows excellent shower polite staff very helpful bar a bit pricey though (+)front desk and bar staff made the stay. the decor was thoughtful. the piano. (+)lovely staff, loved the bar and the cocktails! room clean and spacious. (+)and bar was very nice

we also had a spa treatment and the use of the pool and spa facilities

great area, nice clean little gym

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

was overcharged on final bill by someone else s room service, staff rectified

really liked this hotel, the decor in the restaurant and bar area was lovely

the staff was very friendly , always a smile from the cleaners to the bar staff and the chef even came out and asked if everything was ok with our meals , a great

bar & restaurant area very relaxing

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

staff were so welcoming and friendly it was so clean and smelt amazing beautiful bar to sit and relax in

fabric sofa in the bar was covered in dirty marks

bar was not over priced for drinks and very comfortable and roomy

restaurant staff and bar staff were very helpful - despite being a bit stretched

also the bar area was nice a little pricey but alcohol is these days, had a tv with sports news mainly on it

bar prices good for a city centre, food both on the evening and breakfast first class

great location, nice clean room. nice facilities. good bar and restaurant.

of the city, everything is in walking distance, shopping in liverpool1, museums/ albert dock / bar restaurants

too warm in reception and bar area it is cosy but just a little too warm

very welcoming and very helpful, especially dylan that worker on the bar he could not off been more helpful wonderful lad and great fun

beautiful hotel from top to bottom. foyer and bar area was amazing.

location was ideal, the staff were very friendly, the outside bar on the second floor was great to sit in the sun with a pint

the bar on the second floor has great views

pizza in the bar was lovely and good value

the reception staff, bar staff and all restaurant staff were excellent as always

extremely accommodating with late night room service and great

no late bar and drinks via room service were cans,

in the bastion bar and restaurant bit steep for a family of 4 so we went elsewhere for food which was a shame but

room size & facilities,rooftop terrace staff friendliness very interesting shankly memorabilia in bar and reception

the bar area was very christmassy

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

bar staff was super, loved the passionfruit martini

location, decor, spacious rooms with huge beds, decent bar and food area

lovely building, excellent staff, very clean, good bar area and bar food

the hotel has a huge bar / restaurant area and has a good selection of cocktails and beers, but there are cheaper

we did think the drinks in the bar was expensive!!

was fantastic, lovely big bed, excellent cocktails in bar and very friendly staff excellent value for

nice cooked breakfast good location to shops great bar polite staff

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

the longe bar is also very nice and all staff we came into contact with friendly

great location. fabulous staff ; wonderful bar !

is brilliant fantastic little cocktail bar next-door and all the staff are very helpful

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

staff , lovely clean room ,lovely bar area and great snacks

the location was perfect no matter which way you turned there was a restaurant, bar and shops

there is a sports bar (harrison's) close by that serves a great bowl of 'scouse' for the full liverpool experience

clean, welcoming hotel, friendly staff at reception, bar and at breakfast

bar on site was decent for a late pint, and breakfast was good

the bar was good

very friendly check in and bar staff. a wonderful hotel and we enjoyed our stay.

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more of the