lovely bar area.

the service at the bar was mediocre

location, free parking, bar and restaurant were great

look forward to the spa unfortunately they were booked

at the hotel there was again no information in the room concerning spa facilities nor meal times

the wonderful woman at the bar assisted me

friendly staff, clean, well maintained environment. the restaurant and bar were excellent.

great restaurant

the room was nice and so was the bar

very nice grounds. indoor and outdoor pool. restaurant and bar onsite. close to everything.

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

beautiful bar on the roof and great restaurant in the lobby

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

top bar beautuful with great outdoor fire pit and best views of the city but small

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the location was great. the bar was great. the accommodations were fantastic. had a great time.

the bar staff. we ate there. didnt have good customer service experience

convenient location . like the fact that it has a restaurant and bar on the property

absolutely loved the bar staff

there is a bar downstairs

staff was great from check in to coffee/ bar

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

it would be nice if airport shuttle service available.

shampoo bottles were empty and there was one soap bar for 4 people

breakfast is always a bonus and the restaurant & bar is a nice addition

the bar staff was excellent and the food was amazing

it requires a safety bar i had to be assisted- very inconvenient the bed is too high- i had to-be lifted onto it- very

staff were very friendly, excellent breakfast, the bar was very nice and the thursday night jazz was unexpected and very good

that's outta there control because of covid an that's not having the bar & restaurant open but other than that,perfection

we went on new years eve, the bar restaurant was not open.

restaurant and bar open late

hotel bar and restaurant. easy access to main hwy.

we stayed on a sunday night and the bar was closed which was disappointing.

restaurants and jazz bar excellent

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the basement

in-hotel bar was closed on sunday night.

the beautiful interior of this old building and the bar area was also very nice

love that the restaurant and bar are on site and open

jason at the bistro and bar was especially nice

in disrepair, maid never came, charlie bar closed while on balcony and were locked out

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

the room, amenities, bar and restaurant were all excellent

staff was amazing, clean, quiet nice bar downstairs

rachel and sydney at the bar were great

shuttle service to strong mem hosp

no one took out our garbage during our 4 day stay , no exercise mats in gym

the lady at the bar last night (i’m terrible with names

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

bar and restaurant areas had a great atmosphere

coffee at the bar was bad.

the bar area downstairs was very nice and convenient

the bar with live music was awesome

had a junior suite and was very small. not worth price. paying for parking. bar closes early

the bar was very nice as well

it was due to covid, it was still disappointing that there was no restaurant or bar open

great staff - very friendly and helpful. pool and gym facilities outstanding.

the bar was the only good thing. it must be where they dump their money.

first room we had smelled like bar room beer smell

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar has a big party there is no place to park near your room and have to park cross the lot

was close to a few places to eat. and the bar that is build on to the place is very niece

close to the highway, had bar and restaurant

bar staff could have been better, bar area very small, no room to sit , only had 7-8 chairs and

the bar was great and the restaurant

at night we hung by the bar with friends and the bartender was warm and friendly

staff friendly and like the shuttle service to strong memorial

even on a rainy day, there was a ton of games to play in the library bar and enjoy a delicious cocktail

cozy facilities like library bar and other rooms

would have preferred darker shades in the rooms and the dinner service at the sand bar was good, but not great

the sand bar food was mediocre.

it’s walking distance to restaurants and bars which we found very convenient

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

the location, the view, the rooms, the bar staff were personable, friendly, and helpful!

like everywhere these days they lacked experienced wait staff in the bar / restaurant

and facility was beautiful, service was terrible at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!