i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

the rooms are of a high standard and the restaurant and bar are excellent

i also likes the little bar of soap that they provided

at least, you can ask at the bar we did complain and got an acceptable resolution, however nothing said from the manager

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

hotel with pool for family with small kids

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

good location, clean and fantastic pool area.

room was great, pool was great , staff very friendly and super helpful

the staff are friendly and helpful. the pool and garden area are well maintained.1

location was good, nice pool and view of lake

i like the facilities, they were awesome, the pool and the amenities are nice.

staff went above and beyond and allowed early check in which was very helpful and amazing

the pool is too small

pool and lake view

hotel had the restaurant and bar right outside the rooms and could hear people talking a tv while trying to sleep

the pool at the hotel is very small, and it had been drained of water while we were there, the bar didn't seem to have any wine

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

nice bar area and small pool with plants and seating

the bar was not open at reasonable times

the pool was great. location was good. the room was pretty tight but comfortable beds

with view on the pool, very clean and good furniture, - including a fridge in the room

swimming pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

pool

internet connection sporadic. bar closed at 10pm

noise from the bar next door on friday night was very loud, my room was on that side of the hotel and i had to

the common area is nice, with a pool and bar in front of the lake

the hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that s super chill

the rooftop bar was gorgeous. beds are very comfortable. staff very friendly.

service in the side bar

they also have a restaurant in front on the first floor, a lounge off of the restaurant and a bar with live music in back

allowed us to change to a lower floor once we realised the top floor had some noise from the roof bar during the day

rooftop pool with great views

location, clean, friendly staff, view from bar and lounge is awesome

bar area overlooking the lake was very nice

they also had a bar with great views and the entire hotel was very clean

property is beautiful, in a great location, very clean, restaurant, bar and pool onsite and with lovely staff

the restaurant and the bar were good, with a nice view of the lake and sunset

the bar in the pool was awesome

bar & restaurant within the hotel with daily happy hour

the bar pool was great, the staff was amazingly friendly and helpful, and the food was yummy

the pool and bar were fabulous as well, so nice to sit and have a cocktail while the sun set

it has a little swimming pool to refresh with a bar where they make great pina coladas, from where you can enjoy sunset; the personnel is nice and

was a bar that played quite loud music nearby which you could hear in the room

roof top terrace, sunsets from the bar spectacular

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

close to bar and restaurants but not so close to keep you awake just perfect

landscape from the bar is absolutely incredible

the upstairs bar has a great view and a great vibe

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

the hotel is right by the water and has a bar and resto on the top floor

also our room had a bar next door but it got quiet before midnight

nice staff good location and bar on rooftop

othet guests had troubles with the laundry

wifi was not working a lot

wifi was good

no wifi.

laundry service is very expensive

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

lovely pool and a great open plan restaurant and bar area

continental breakfast was rather too small, we had to order second one.

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the trees, free luxury boat to go to flores

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores available via