staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike rack - they were all so friendly and helpful

excellent hotel , restaurant and bar with lovely staff

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

the friendly waiting on / bar staff

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

played pool in the bar the morning after and also had breakfast

great prices for food and drink in the bar area which was spotlessly clean

lovely welcome from the hostess behind the bar when we arrived

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

had to go to the restaurant in the bar across from the hotel

great restaurant/ bar

friendly staff, bar prices too high,

the hotel was lovely with verandas but no bar to get a drink and admire the views

the bar prices were very expensive.

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the television

food was delicious and the restaurant and bar were beautiful

& helpful a real asset to cardross inn, the decor was beautiful & everywhere was clean from the bar to the restaurant to the bedrooms

staff were excellent and bar & restaurant was very dog friendly.

had difficulty finding the room from the bar because it's marked as a toilet

the location was ideal and the bar was really good

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

relax in there warm and friendly bar or restaurant

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

nice restaurant & bar down stairs & staff helpful

location to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

we also spent the most part of the night in the bar and it was a really nice atmosphere and kieran who was working behind the bar was on hand to

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends for dinner

bar area excellent with lots of comfortable seating

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

equipped and modern rooms, lovely café & bar area

bar area was lovely and cosy with a wide range of meals on offer

the staff upon arrival as well as in the bar were totally fabulous and always there if we needed anything

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

very well presented lovely bar nice room massive bed

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

the check-in was in the bar and restaurant area.

it was cosy and very convenient. restaurant and bar also nice.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

very slight issues were spa not having a spa bath and the bar having a poor selection

had food in the lounge bar in the evening, fish and chips were excellent

from the reception to bar staff to housekeeping

the bar i found a bit depressing

the bar drinks were great also

staff at the stunning great scots bar not especially friendly or efficient some more areas could perhaps be adults only - there were

comment white glass light shades in hotel restaurant and bar needing washed dusty and dirty inside dead

the cocktail bar serve the most delicious cocktails

the great scots bar be an over 18 bar

waited 20 mins for a drink in bar ud83cudf78 apart from that it was excellent.

friendly bar staff and management. excellent service.

george :/bar duties serving meals lori

unhelpful man with tattoos on his arms, who worked at the bar and reception at the same time, didn't want to extend my stay for one additional night

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with the essential chairs that were amazing each a gold lion door

glasses at the bar, i had to change my glass at the bar 4 times due to lipstick stains on them, even after that it

the bar and restaurant and i found all the staff friendly and helpful

we booked dinner in the restaurant & were allocated a lovely table by the bar

could do with an additional bar perhaps with sports tv

wanted a drink as i had food so would have loved sitting in a bar area rather than coffee

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very friendly and the food, drink and staff in the restaurant -

its very peaceful rooms are very spacious and comfortable the spa is open until 10pm the bar has an outside area which can be a sun trap staff are very friendly and

was lovely, staff were absolutely amazing, we tried the bar and grill for food which was brilliant

to this hotel on several occasions but never really tried the bar restaurant

prices in the bar and restaurant were very reasonable especially for being a hotel

staff were very friendly and helpful, particularly in the bar and restaurant

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

the receptionist and bar lady were to be commended for the spirit and kindness

staff were grill, bar prices excellent, food good

no late bar for residants on a sunday

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

no restaurant or bar for breakfast and evening drinks

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

it would have been nice to have been able to have taken a drink back to my room but the bar had just closed and the staff were still behind the bar

turned out the bar manager alerted the housekeeping manager who cleaned my room first allowing me early access

very clean, facilities ideal for my one night stay. food in bar was very good.

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

the food in the restaurant/bar was really good

the bar ladies were beautiful and amazing

locals in bar very friendly and helpful

music from bar was loud in the bedroom until it stopped at midnight

bar comfortable & friendly

the bar and hospitality. and they were great with our dog .and things to do .

beautifully decorated and the rooms are immaculate, the bed was extremely comfortable and the bar and restaurant was warm and cosy, the food and drinks were great

were brilliant and friendly i needed to work in the bar whilst waiting for my next temp accommodation and this was no bother at all, great mint mocha

the bar was great for food and drinks

it's very clean and nicely designed - both the bedrooms and the bar and restaurant

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

bar meal facility was available until after the restaurant closed which was a bonus for my daughter

lovely stay before going on holiday great bar and restaurant

the bar meal was excellent

the guy behind the bar was excellent, professional

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception area, not enough security for such a large crowd

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

breakfast was yummy and i grabbed a snack in the bar area, and it was good

everything bar the roam noise

a bit chilly sitting in the bar area as the smokers were in and out all the time

bar and restaurant on site

i didn't have breakfast my flight was very early in the morning the bar was peci lo

slow bar service

having a sign saying order at the bar would be helpful

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

service at bar was very slow, one pedantic dude serving a busy place

onsite restaurant and bar with a good breakfast included

1 at the reception 1 at the busy bar and both of them trying to serve meals

had time for a quick chat with everyone between running the bar and serving meals

comfortable bed, staff a little grumpy as having to cover the bar and reception alone

great value for money,short walk to the airport. clean facilities and breakfast was lovely.

rooms basic but quite big for 2 people with luggage, staff were friendly and helpful and the breakfast was quite good

all the beer was good in harry's bar as well as the restaurant

excellent tapas bar and best breakfast set up we have ever encountered.

children and well oiled parents in lounge bar - missed swim as they partied till 4pm i never slept well

the breakfast was fantastic. the bar staff and dining staff are very friendly and helpful.

the bar and restaurant was pleasant with lovely staff

features staff- welcoming from the reception team, bar and restaurant staff and cleaning team

bar not serving alcohol until 12 lunch on the sunday, then when asked why was rudely told because

later than planned and received excellent service from the restaurant and bar with chef providing a tasty macaroni and haggis at what would normally be the end of service

friendly staff, warm room, cosy bar and an excellent breakfast spread

location, decor, good bar with good food

the bar area with sofas was a nice atmosphere to relax in with a drink and play our board games

large, well-equipped room and great to have the spa, bar and restaurant as well.

a very comfy bar and lounge area, super live music the saturday night

00 however we were made to feel welcome and chilled in the bar until we could access our room

breakfast was great and the conservatory area and bar area

clean tidy, good bar and good menu. amazing shower

the bar and its open fire were lovely for

for a family meal but when we got the menu it had no steak on it, so we had to go to the bar and order our steaks there, which i thought would have been the same kitchen anyway

had dinner in the bar it was warm and welcoming and the food was delicious

meal in the bar in the evening, and really friendly staff

garden was lovely to sit in and drinks from the bar were brought out to you

staff is very nice, even that the bar was busy, they took care of our check-in quickly

we decompressed with a drink at the bar where jody continued to be an excellent host

staff, spotless room, great bar meal, good selection of beers and malts, we had the best time there and can thoroughly

excellent food and great bar service

stuart behind the bar was excellant

very homely bar area lovely room small but cosy lovely conservatory

the bar is a nice place to be in the evening, with a good selection of drinks available

food was great, room was ideal and the bar was brilliant

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

at the bar you could taste whiskey from a wide variety of distilleries

staff, room, food, in house bar everything

time spent in the wee bar with a wee dram was the perfect note to wrap up a fabulous trip to glasgow

the breakfast was excellent. lovely bar and lounge to relax in before going out.

the lounge and breakfast and bar area were lovely

lovely comfortable hotel lovely views and the bar and meals excellent x

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

food at the bar was good as well

the bar and restaurant staff were really friendly and welcoming both to us and, especially, to our very

lovely bar and service

the bar takes your order and then serves you in order across the site, really helpful and cheerful

the stuffed animals and “catch of the day” fish in the bar are not necessary.

the room was above the bar

good service comfy bed excellent breakfast and bar meals lovely

restaurant and bar area was amazing

great location with good food, nice bar and excellent communications with staff

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

the bar is a happy place for both locals and visitors

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

the bar is pleasant and serves excellent food at good prices

parking, location. breakfast was superb. staff were friendly. bar staff were so good.

faster service at the bar or more staff wouldve been great for other customers.

especially the bar staff on the evening

menu in bar at night not a lot of choice

friendly staff, bar food excellent

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

room was super comfy and outside bar area was fun

have recently redone the reception & bar area which now looks very glam

it had a restaurant and bar with excellent staff.

all of the staff were very friendly and helpful, that includes the staff in the bar and restaurant and also the really helpful chambermaid

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

great hotel, with friendly and helpful staff. great bar with food options available

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

bar staff are friendly and made us feel welcome

great bar menu and again staff offered great service

bar area, food was reasonably priced & very nice

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

nice bar restaurants with good pub food and a nice selection of beers

even though we did not have a sea view, the view from bar and dining area was

great room, great location, good bar food and pub

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

we weren’t able to try out the food because the bar was so busy,(sat night

lounge bar very comfortable and great value

we ate in the bar and the food was great

breakfast excellent and the meals at the bar first class

the tattle scones on the breakfast bar were very very tough.

nice bar and restaurant

it would be lovely to see more choice for vegetarians on the bar menu.

wine in the bar was very expensive but they were my only negatives

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the best biscuit/snack choice in the room of a tunnocks teacake and a caramel bar rather than your standard biscuit

a beautiful hotel lovely location only 1 little problem was there was not a lot of stock in the bar due to being a sunday night we stayed i think but still a nice place staff were helpful and

stayed in the honeymoon suite and it was stunning the staff were excellent as was the food and bar cant wait to go back again

seamed to wait a while for drinks at the bar even when it was quiet breakfast could have been warmer seemed very cold and seemed

everything. roo. was perfect. restaurant and bar were amazing.

great location and the bar area is great to chill out and food was amazing.

music from bar in the room, but turned down when asked thankyou

the library bar was cosy and convenient

the bar with the real fires and wonderful decor

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

female in the bar controls the whole place

very nice bar with open fire

the young lady in the bar was also a clear asset to the hotel

all the staff we met at reception, in the bar and restaurant were courteous and helpful

well stocked bar with great selection of whiskies

great food in the restaurant and a relaxing bar area

beautiful location, restaurant and bar were great, breakfast was wonderful

bar and restaurant had fantastic views also and

bar was great as well

bar and restaurant staff were very welcoming and efficient

and the bar stayed

fact that there is a bar with small food selection is great too

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

nice bar area

bar staff very good and chatty

the staff in the bar especially thomas and his boss they made us laugh all night

lovely bar for pre drinks

we had a nice stay though, restaurant and bar onsite are both great

very quirky with the record player and the bar open till midnight

the reality was a selection of processed food, bar a bowl of fruit

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

great staff range of beverages in the room and lovely breakfast in the morning

the breakfast is generous and delicious

quite noisy from the bar across the street and a lot of traffic

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

unfortunately the bar was closed

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

lack of supplies in room. no glasses or bar of soap.

great bar down the road called the slope, which has a great choice of home made food too

a bar within the hotel

it didn't have a bar where you could get a drink

that i didn't like it, but felt bar could have been better stocked e

the restaurant and bar had a modern feel and appearance

nikos on reception was so lovely and christopher at the bar was great

the view, also the service at the bar was exceptional.

food was good and bar staff very friendly

breakfast and bar snacks also booked lounge was very good and staff member in lounge did an excellent job

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

friendly and efficient staff. cosy bar and good food.

louise in the bar couldn't have been any better

check in, bar and breakfast

nice restaurant and bar area with outside seating

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

bar food really

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

was nice lovely bar and grill & great facilities

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

lack of a lift and bar facilities.

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

lovely wee bar next door that serves nice food

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

not much! fridge in the room would have been useful as there’s no bar at the hotel.

bar service could have been better, but that's not a criticism

in roof top bar not very pleasant

skybar was great but would be even better if table service

rooftop bar has some great views

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

loved the bar and the clean rooms, great value!

close to the hydro, clean rooms, friendly staff, bar open till 2am.

very close to secc. great atmosphere. lived the foer and bar area.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

my husband didn't like the bar bill!

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

the bar is set out very nice and very welcoming environment

the bar was expensive as it cost £15 for 2 gin and tonics

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

the bar was well stocked and the wines on offer were exceptional

the bar and restaurant closed too early for us

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

restaurant not the best menu and no bar snacks menu either

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

the bar and restaurant were very good as was the food at our evening meal

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

it had everything we needed, and the bar and restaurant were top-notch

both the bar and restaurant were comfortable and a great place to sit back and relax

the bar lacked atmosphere and poor choice of beers on tap

the bar and restaurant weren’t open

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

the bar closed early

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the young man in the bar on saturday was also very chatty and

staff special mention to darren at the bar and restaurant and with his team

reception and bar staff were extremely helpful and very friendly :)

staff were very friendly and helpful especially the bar staff

selection in tea and coffee bar in room would have been nice, we only had decaf

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

room service had to be collected at reception

the wifi could be better. should be secured and free

also the cost of the stay was excessive due entirely of the golf in troon being on

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

location and tidy hotel nice bar and restaurant. staff friendly.

unable to get our drinks without going to the bar ourselves and ordering them

criticism is that there was no hand wash and only one small bar of soap

the bar and the leisure facilities weren t open at the time of our stay because they were being

the kids fell asleep

dn t catch a name) was amazing

the man in the hotel bar

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

ur loss) i only had 1 glass of wine and a small glass of

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

sofa on left hand side of bar area opposite windows wasnt that comfy imo

clean, minimal, on-site bar and restaurant which was excellent good location.

the bar is absolutely top-notch in every way

great staff, decor and chilled bar area. room was great too with a really comfy bed.

was amazing bar was not to expensive the breakfast was to die for something for everyone

the bar was very cosy and welcoming

but the food and service in the bar was excellent

breakfast was very good a good selection of food. bar service was excellent

from reception to the bar