decent spa facilities

the swimming pool and the spa installations are really complete

the sauna, the pool and the jacuzzi were very nice with a nice view

the swimming pool and the spa installations are really complete

was denied use of the amenities and pool because i had my kid with me

redtorant buffet price wasto high and the bar price is to high

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

the restaurant and the bar are very

the swimming pool is a bit cold but the jacuzzi next to it is hot

swimming pool is in front of the road, so not relaxing at all

wifi passwords not found anywhere

wifi signal was good

along with all this, we also had to park the vehicle in a separate parking garage even though there was plenty of room in the main parking area

they had parking, bed was comfortable

and the three flag restaurant in the hotel had very nice food and accommodating staff, we had room service and it was great

breakfast really good

only the bar restaurant area was good

location is really nice, they have a rooftop bar and restaurant with nice views of cayalá and other parts of the city

check-in area / restaurant & bar on the sixth floor are very nice, with amazing views (although confusing to get to)

because of covid they’re serving breakfast from menu, i think that’s great

breakfast, gym (open 24 hours)

t door locks) breakfast so bad, for that price i can get something better

strong

t necessarily unpleasant) smells in the rooms; if we d like to have breakfast if wouldn t have been in the same

and location is perfect, close to the airport and shops to get breakfast or other supplies

like this place, there is everything you need, good bed, quiet room, breakfast

everything, except the bar in the afternoon/evening

friendly waitresses at the bar & waiters at the restaurant.

negatives, great staff, ac which was important, bar and restaurant on site, close to great

when u get an executive room with all they have to offer example they said you could go to bar and have a drink of your choice not so they give you only what they are,assigned in the bar

spacious and comfortable suite. welcoming staff. delicious bar food. close to the airport.

music from the bar down the street was very loud and could be heard in the room

many things, go and eat at the taco place 2 doors down, bonus they are open till 4am and have a bar for the traveling folks who get in late and still want to have a drink

was a bar down the street that was really loud

some noise from a bar a

the only issue we had is that there is a bar down the street and on the weekends they play music that you can hear

don t have a bar at the pool, so we didn t enjoy it

room was dirty... room service menu limite . and breakfast bar alwas cold food

nice having a cafe and bar in the lobby

one member of staff lady at the blu bar near the swimming pool was rude we told the manager and they sent us a gift to our room of

breakfast buffet at the market was phenomenal & included everything you could ever want

middle of an area where you can find anything from food to shopping lovely dance evenings in the bar

relocation, clean facilities, great restaurant bar present

i m assuming it s from the mini bar in the room

service was not great starting with the parking and finishing with the reception

everything the staff was great and the pool was good

the rooftop pool and bar are beautiful and the service on point

stay - great hotel, lovely rooftop bar and pool/gym area

roof top pool and the bar is the gem

very fine food in all restaurants and bars

beautiful rooftop pool and bar

lady member of staff who worked at the bar on the evening of our staff was exceptional

building with a booking six months in advance they gave me the closest room to a very loud bar across the street

no coffee shop or bar in the hotel

bar was closed all day sunday

are a little too small , need a full bar that way the guests can enjoy a few cocktails and socialize with another

the food in the restaurant was delicious and bar service was top notch

excellent room service, 3 resturaunts and a bar in the hotel. friendly and obliging staff.

prices are quite expensive at the bar and the pool bar.

there's plenty of options with the restaurants downstairs for dinner and the bar has a great few options as well

mini bar was not cold.

everything: location, amenities, cleanliness, staff, the bar & restaurant!

wonderful staff! bar staff gave my husband some recommendations about other

no mini bar fridge

liked the comfort of the bed, the service was great and the mojitos in the lobby bar was good as well

no bar at the rooftop, would be nice!

location is perfect, next to the best dining, shopping and bar area in guat city

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

gym is locked unable to access

basic gym with universal and cardio equipment

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

bar area could have been better

quiet spacious room with all restaurant / bar facilities

6 barely has a table to work in the room and it is right by the reception so every time someone walks

staff were very friendly from check in, to bar to restaurant

the restaurant and bar areas are decorated in an eclectic contemporary style while the historic parts of the hotel

breakfast is served very morning from 6:30 to 7:30

breakfast was good

comfortable rooms, nice bar and restaurant, very walkable area

*despite the bar and room service not being able to serve alcohol; (both were closed

nice upgrate room, excelet service, bar with live music on friday

i did not eat at the hotel or go to the bar but over all the hotel is very clean and super comfortable

the location is centric close to all and the bar with music at night is a plus

the bar on the gorund floor was outstanding with great staff and good food and drinks

the bar made a lot of noise at night

the bar in the lobby area has great entertainment & hibiscus restaurant was so accommodating to our big

bcuz the appetizers come from the bar or some wierd explanation

also, the bar by the pool is not open at the same hour the pool is