breakfast was okay, nothing too special

helpful, breakfast, excellent restaurant, beautiful setting, accommodating for late check

simple rooms and good traditional breakfast

the breakfast and big property area

at the hotel is excellent, breakfast was delicious

bar and restaurant

i loved having desert and a glass of wine in the little bar and coming back to my room to sit by the fire

wifi only really worked in the bar and restaurant - presumably so you bought something while you were there

also, great little bar and fantastic barman

the intimate little bar was delightful

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

there is a pool right in the center and plenty of space to stretch your legs outside

i don't know about the pool, i didn't see anyone in it and didn't have time for it

breakfast was filling and in a very nice courtyard had an entire room for myself with balcony the

pool was small, was low on water and filter system wasn't working great

nice restaurant and bar area with wi-fi

loud bar in front of the property

room 1 is closest to the street and the bar next door.

also, there is excessive noise from a nearby bar from morning until around 10pm every night

wifi was not able in the rooms...

and the sunset from the beach bar cannot be beat

staff and facilities + bar next to the lake are 10/10

and gym sessions, good bar and pool, with excellent music

location the rooms very clean the bar and restaurant

rooms and beds, pool table, close to the main street, plenty of areas to hang out, restaurant and bar on site what more could you

waiter at the bar was not very friendly

charming library type bar with fireplace and great pool with infinity hot tub

no wet bar or refrigerator

the bar was also great with fabulous cocktails

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant location is beautiful (+)hotel is the most beautiful place on atitlan, you can have breakfast with the view of the 3 volcanos (+)breakfast was excellent gardens were beautiful location on lake was perfect (-) breakfast only was a buffet (+) we enjoyed the restaurant for dinner and breakfast, it was an expensive luxury to eat there (-)morning, the only breakfast offer was a buffet, which i m not super fond of but many people are so it wasn t a (+)surrounded by amazing gardens, had a breath taking view of the lake and volcanoes; location for breakfast was awesome had a nice view of the lake as well (-)the dinner menu could be a bit more imaginative. breakfast and lunch were excellent. (-)no breakfast included (+)breakfast buffet is always excellent- the bartender made the most delicious cocktails

the restaurant and the bar where not the best.

beautiful resort, with a great pool area. heated pool. restaurant and bar were great.

bar is great when there are no kids around

quality of the offerings of the bar are poor

hotel could be so much better but it does need investment the bar next to restaurant is uninviting and the outside bar closes at

friendly staff, off street parking, clean rooms, hot water

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

i felt safe using the parking as well

have laundry services onsite

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

there was no fridge even not in lobby and also swimming pool is not real fyi

wifi was weak

good wifi nice hot water

pool was dirty and not used

reasonable value for money. pretty garden and easy safe parking

the outdoor kitchen has a refrigerator and a two burner stove top

the kitchen has everything you need

lee and elaine will let you do a load of laundry in their washer

the kitchen was pretty well stocked and had everything we needed

the outdoor kitchen was perfect

breakfast is incredibly mediocre given what they charge

if it's fully booked then residents of the hotel are not able to use its facilities

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

breakfast could be enhanced and food menu changed from day to day.

jochens cooking and bar skills will please you with the most delicious food including one of the best

just can’t say enough good things about this place, jochen and gabby (the owners), george (the bartender/cook), the sweet dogs pacha and negro, the yummy delicious breakfasts and reasonably

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and views

there is also an additional bar next to the accommodation where you can eat and drink during the day

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the toilet so you don't have to walk alone in the dark :-p)

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

so beautiful to sit down at the bar and look out across the lake

i had a great breakfast every morning

breakfast is available but opened too late for us since most of the touristic activites start quite

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

the view is really amazing!! nice breakfast

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is provided at a low cost and is delicious

also, our room was next to the restaurant kitchen and next door to another bar that had music

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

the heavy metal beat from the bar across the street was very loud

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of loud post bar human