bar hotel staff were friendly and personable

the location was great in the city. it had a beautiful lobby and a nice bar with good food there

also the restaurant and bar in the lobby were nice

i love the aesthetic of the entire hotel extremely happy that the bar is open again and a great location for downtown chicago

wish breakfast was included and free and the bar was open allday

mini bar was warm so all contents in the mini bar were warm

bar chairs and sofas in waiting area extremely uncomfortable

restaurant and bar was fabulous

on the 7th floor, not all staff was friendly, music too loud in bar / lobby area- too much of a party / wannabe

bar was fabulous especially for a late night bite to eat

i would love a beautiful lobby and bar accessible ramp or escalator.

it couldn’t be better the stuff is awesome the bar is always wonderful

i was disappointed that coq d'or bar wasn't yet re-opened, so i'll just have to return

i would love to see them open the space up for a champagne bar or cocktail bar, some way to experience the space without having the whole high tea thing

staff was exceptional. paola at the bar was great.

the employees were wonderful. location was very good. the restaurants and bar were very nice.

loved the staff from valet to check-in to bar to coffee service in the morning

brandon in the bar was a great help in advising us where to go

the bar and resturant wasn t open. needs to be open, at least the lounge.

the bed was very comfortable. room service excellent.

extensive renovations and wish i had known that prior,as lobby and restaurant- bar were not up to full serving capacity or standards

the bar at lobby level was excellent.

thing was excellent but if i was to find a fault it would be that the bar closed at 11:00 every nite

outside terrace bar on the 12th floor lobby level was outstanding

i really liked the bar and restaurant on property

location fantastic. bar area superb, warm and friendly. staff were all great. check in was easy.

we didn't get a chance to go to the hotel bar but from the lobby it looked really nice

bar area lively

location, bar and restaurant

we can walk down to the bar and get a drink to bring back to the room

i ate at the bar and the food and drink was amazing

we had drinks and food from the bar we wanted to keep cold

love the outdoor patio, enjoy the fact that the hotel offered a bar that stay open until 2am save me time/energy getting dress up and calling uber or cab

the architect cafe was very good - food and service and we also enjoyed a quick happy hour at le bar with an amazing custom order cocktail

le bar was super awesome.

when we checked in our room wasn't ready so they sent us to the bar for a free drink while we waited

beautiful hotel great bar fabulous coffee

and i have stayed in tons of hotels and in my book at this time, waldorf astoria is the best bar none

server at the bar on sunday was very unfriendly. i only gave a 10% tip as a result.

to the front desk, to room service staff to the spa and gym staff, and to the waiter staff in the bar and restaurant

rphy was the best) to the front desk and bar staff

staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting

style of the hotel, bar and restaurant

adjacent tavern on rush restaurant and bar was a nice bonus

the bar atmosphere is really cool and the drinks are top notch

the breakfast was excellent, and there was a wonderful atmosphere in both the bar and the chinese restaurant

the bar/lounge, there seem to be a few good looking women who are there solo who were making eye

the room was a great size and the location can not be beat. loved the z bar too.

dining excellent and great bar for nightcap

the host at z bar was very accommodating the first night of our stay by finding us a table without a wait--the

bar had a great selection of upscale beverages and food

i also had a drink from the bar that wasn't good

living, bathroom, bedroom & mini bar area was perfect

the bar in hotel closed too early

your bar closes too early.

bar and restaurant staff were friendly shout out to lauro and the restaurant manager for taking

i wish the upstairs bar would’ve been open later than 10 o’clock because i’m from wisconsin and we do not have

room was very well-appointed with a kitchenette complete with dishwasher, refrigerator and freezer

the breakfast was delicious and different each day

great location, clean hotel, good gym, basic breakfast

the room was beautiful and the rest. on site with bar was excellent

staff were professional and friendly, especially bar staff

property has a very convinient bar and ammenities on second floor that we liked with happy hour and a very nice staff

price and room. nice bar area and location good for shopping.

great bar and restaurant

the rooftop bar has lovely views

the rooftop bar offers great views and the food was delicious and affordable for the area

the rooftop bar was beautiful and complementary breakfast was delicious and had a large variety of options

staff brilliant and a stunning roof top bar with great views

inconvenient to get a plastic cup of ice from the bar

room assigned was too tight for 2 ladies, because if the 2 beds in the small room we could barely walk around the beds

amazing staff, rooms are comfy and very clean, restaurant nora downstairs simply beautiful, bartenders and waiters super friendly, great bar and pizza

reception area with attached coffee/ bar shop

restaurant or bar on property and change decorating to reflect a charming, old hotel like it used to look

coffee bar downstairs is gone, so just understand there is no services

the staff was extremely friendly, and the bar downstairs was

a drink at the restaurant bar

the hotel bar closed at 11 on a friday night. which i thought was super early.

location, amazing staff, one of the coolest hotels i ve stayed at and the drinks at the bar are phenomenal

loved the bar with simple but delicious menu and the ambiance

no mini bar or water in room

the attention to detail with the staff, great room and loved the shower and bar on 4 th floor we loved it so much we stayed an extra

there is a very unique bar in basement

room was very clean, gym was awesome, and enjoyed the bar - nice to wind down after a long day.

4th floor lounge is the best a relaxed space you can order breakfast or dinner bites from the bar but also hang out with your own food

i'm ok with hotels having only one set of toiletries -- however, i do wish there were an extra bar or two of soap for the shower

bar area

staff at the front desk, restaurant, and bar were so friendly - forthcoming, withholding nothing

bar and food right in the location an a starbucks if u are a coffee drinker

quiet a/c, heat. nice room for 3, nice mattress, quick elevator, nice bar area

i wish the bar was open later but other than that it s was perfect

nice little lobby bar and sitting area

rooftop restaurant and bar was amazing

wish there was an extra light above the small kitchen bar area, lights on the side come on but leaves the area a little dark

a bar in the main lobby

the musuem in the hotel was interesting and i loved the bar & restaturant

beautiful property, great bar and staff

loved the mini bar too

the staff was quick and the mini bar was excellent

the bar was a good touch too with some of our favorite adult beverages

the bar was really good

valet parking clean rooms comfortable beds friendly staff on-site bar & life music

there s a beautiful bar downstairs, and the street where the hotel is located is clean and full of cafes

for two nights they had a live band playing until 12am as well as an open bar and a pool table so it was a very welcoming ambiance

the bar was my favorite part with it being cold we was at the bar every night

the location was excellent and the restaurant bar staff was delightful.

a nice bar would be great for evenings when i don't feel like going out.

wet bar area came in very handy if you’re staying for longer than a few nights

great location spacious rooms nice breakfast and bar area

excellent pool area with lots of seats, loungers and cabanas

wish the bar stayed open later however i received an awesome recommendation across the street

bar didn't have credit card machine or blender

the new bar area was very nice, always love the cookies!

it had a bar and restaurant.

the bar was also top notch

they had a really nice bar down stairs.

did not like that the bar closed so early, at 10:00 p

great view. nice bar as well.

nice bar downstairs and the staff was nice

bar staff were friendly and most especially gloria at reception

if they could refill the complimentary liquid shower gels and they didn't, just left an extra bar of soap and lotion bottle

breakfast was just granola bar with tea cofee

not receiving the bar of soap requested

no bar inside at this time

very small thing but missed having shower gel instead of only bar soap

breakfast bar and friendly staff

bar and restaurant on site, friendly staff

breakfast, snack bar and service .

we like the location and great breakfast bar in the morning.

breakfast was delicious & the afternoon complimentary bar was great

bar drinks very expensive

attached bar is awesome and apparently unaffiliated with the hotel despite the entrance being adjacent

the bar downstairs was wonderful

great bar in the lobby and bakery too

the bar was too fancy

ntract not renewed with vendor), though still had a bar with food options

only thing i didn t like was that the bar was not open yet and they were only allowing 2 per elevator car, but that was not the hotel

the lobby and breakfast/ coffee bar is great

the food was just fabulous and the atmosphere in the bar area was thoroughly enjoyable.

had been shut down 2 days prior

your bar staff was exceptional

room was on the 5th flr & it was all great & quiet)

for you to take on the stairs, and not too close to the ground floor to avoid the noise of the bar

the bar is open late and breakfast in the morning

there is a cool bar on the ground level but no noise in the room at all

the room was small and cozy. good location. we enjoyed the bar in the lobby.

great location, super friendly and helpful staff especially maura, nice lobby and bar area, clean super nice room with a great bed and shower the mattress was the best ever had in a

the location of the hotel is perfect because it is very close to a lot of bars and restaurants

restaurant and bar in lobby, decor, bed

bed was super comfortable, the reception and bar area was stunning and the hotel was situated in a fantastic

the rooftop bar was the best amenity of the property

rooftop bar , great customer service

open air patio bar was phenomenal with great views of the city

desk and room service staff while my stay there was awesome

only thing that i didn't like was a lack of regular room service menu items

the lobby and bar area are beautiful

great breakfast, fab bar area and very clean!

for safety reasons, there should be a bar in the bathroom so one doesn't slip and fall.

the ambiance at the bar and outside area we love

also enjoyed use of their bikes, gym, bar and service by entire staff and concierge was outstanding

beds were amazing, the staff were so helpful and friendly and the cocktails in the bar are so good

talked about the breakfast bar but was never told it was 25$ a person until i was handed the bill

starbucks was closed and the coffee in the bar is not good

great bar serviceman can't wait to visit

size, mj's bar & restaurant, starbucks, location, xmas decor, pool, doorman, easy check-in, hotel shop

was clean spacious and had a huge bar in the lobby with comfortable seating and valet service

nice bar and great views of navy pier from upper floors

central location but on the lakeshore. bar area

the lake view the bed linen the cleanliness the service at bar and restaurant

ich is all one room) was essentially a night club when booking

i would have like if the bar hours will have started earlier and ended late.

you can hear the noise from the bar in your room

they provided pretty good breakfast, and snack bar for the dinner time. it was wonderful.

cheese, crackers, chips & salsa, bar mix and potato salad

breakfast was amazing. room was very quiet. staff at check in and at the bar were very helpful.

the bar wasn’t open

the hotel itself was beautiful and the bar was also very pretty

very good bar as well

the atmosphere was great and the credit for a drink at the bar as part of the room stay was lovely

excellent location for friendly bar and resturants and bus stops

downtown location, staff friendly, bar was nice

small elevator and we were a little disappointed that the roof top didn't have a bar area setup

they have a restaurant connecting to the hotel with a bar on site

location, blues bar next door upgraded to a suite, because it was our silver wedding

they helped us with directions, and the bar tender was funny and helpful too

drinks at the bar were expensive and small

so nice to have bar on terrace and a restaurant

location to the river front. there's a bar on one end of lobby where you can sit and unwind.

hotel was very nice and bar had some nice drink

love room had mini bar n snacks

she later shared about dylan's candy bar

suggestion would be to have additional tub bar near soap holder for better safety

the price was a little high not to have a restaurant or bar at the facility.

ich we might have missed) and the

misleading hotel info about the bar terrace next to the pool - there is no bar and alcohol is strictly prohibited on the terrace

great location for bar hopping and sight seeing!

the location is hard to match being across from some of the major bars and restaurants in town

covid breakfast more than basic & open eating area main lobby with bar too

breakfast was amazing, the bar area is such a wonderful place to be at for some good drinks

a restaurant and bar is located in the lobby and that made it a nice place to gather or just people watch

lobby bar is a great place to meet other guests

the lobby bar really jumps at night and the cocktails are delicious

we liked the fact that the hotel bar and front desk were one and the same

the nye party in the lobby bar was well planned and

the lobby bar is spectacularly fine

only niggle during our 4 night stay was the hotel bar

amenities- indoor pool, workout room, lobby bar and restaurant were fantastic

there is a starbucks inside the hotel, a bar at lobby , a steak house shula's which is open only for lunch, at floor 7 you can swim to an

i tried the bar one night to just get a soda to take to the room

the mini bar items were very expensive

the bar didn't have many if the whiskeys that were listed on the liquor list.

comfy beds. excellent, very friendly staff. rooftop bar has a wonderful view.

very tasty breakfast and an amazing bar on the roof. beautiful room.

breathtaking bar serve on the balcony

great terrace bar and restaurant with view of lake michigan

the breakfast bar was unsatisfactory

the drinks at the bar were perfect!

great food & bar deals

but the highlight was the holloway bar and the lead bartender robert

the breakfast bar was excellent

the complimentary bar was a nice touch.

breakfast bar on each floor was a bonus

the little touches like their complimentary drinks & snack bar in the lounge was a pleasant surprise

the complimentary breakfast and evening bar were excellent

when we requested a late check out, he advised this was possible at no charge until 13h00

configuration was awesome, staff was great especially the gal at the breakfast bar she kept the atmosphere light and was focused on making the experience a great one

we had a wonderful snack and cocktail in the lobby bar and the hotel is located in the most perfect spot in river north

with a small bag of goodies on easter sunday they loved it also the lady working the breakfast bar was amazing overall we wish we could have stayed longer we would ve definitely stayed with

lady working the breakfast bar who s been employed there for over 11 years was great

hotel bar had limited hours and didn't really stand out too much

bar experience was great

we had contact with for the doorman to jaycee at the lounge bar exceptional customer service focused

my family said the bar has been raised on where we will stay in the future whenever we come to chicago

the staff were all friendly and helpful, especially the bar staff and door men

the service was great from the front desk, concierge, bar services and the maid service

the rooftop bar amazing

location, exactly what expected - stayed in 3 different rooms and all were excellent - roof top bar was

land and lakes and no happy hour in the lobby bar for guests

the bar on top...the location....the workers.....especially jose gonzalez the concierge....

amazing spa services. great room and view.

amazing location, big bar was great, all staff were so friendly!

i wish they had room service and/or mini bar in room, but that's not a deal breaker.

multiple bars and dining options

only thing the hotel was missing was a pool , plus the bar was a little bit more expensive for drinks than other places

the breakfast bar had amazing spread

needs to offer a coffee and breakfast bar in the lobby and provide a listing of nearby restaurants

the view from the room was beautiful and it has a great bar next door

really, maybe if there was a bar or restaurant and faster elevators

fortunately there is a great bar next door right next door

espresso bar was convenient and appreciated but it does have very limited options

restaurant and bar were shutdown

mplementary) is delicious, and the staff is super friendly and helpful

there was no bar in the hotel.

the room is super clean, the espresso/cappuccino bar

the resaraunt and bar closed at 10.

we spent time in the lobby bar and had great service

location and great friendly staff as well as a awesome hotel bar with food

d $$$) the tiny handles on the shower pumps for soap and shampoo made me resort to the bar of soap to shower up---the concept saves you $ but annoys your

had some appetizers in the bar and they were excellent

the extra touches like a bar credit, the high room with a view of the river and club access made the entire stay that much

very convenient location. large, clean room. quiet. nice small bar with appetizers until 11pm.

the view was stunning and the food at the bar was divine !!!

front desk staff were very friendly and courteous however, restaurant and bar staff were not welcoming

i had a drink at the royal sonesta which was hoyt's bar and had a great conversation with the bartender

hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of michigan ave for

no complimentry internet no mini bar no robes and slippers

was delicious, i would have preferred it served hotter as it was barely warm

very nice hotel bar with great drinks

great location, lobby bar and service.

there was no one at the bar or cafe for 2 of the days we were there

parking the car proved difficult as the bar code didn't work and without a lot of help from the official in the park house we wouldn't have

the bar is really nice

the breakfast and bar area are great

the bar and terrace area were great places to relax and hang out

they have the cutest bar and it was over all an amazing stay and will be coming back every time i come to chicago

bar in lobby area for breakfast or cocktails

the prices at the bar and for breakfast felt too high.

staff very attentive, excellent restaurant and bar on site

bar in the lobby and also a restaurant with a bar

maybe a coffee bar open 24 hours a day would be

beautiful roof top bar and funky lounge with incredible views

the bar staff were a bit cold.

the rooftop bar was great as was the bar downstairs

the pendry exceeded all our expectations & their staff can't be beat- from housekeeping to bar staff to the front desk

the gym is brilliant and sitting working by the open fire in the bar over a light supper is perfect

the room was clean and bright, and the room service was always on time

room service food was amazing!

easy check in. very friendly staff coffee bar and popcorn were a fun treat!

bar closes early in the hotel, but they let us take our drinks to go up in our room

expensive bar prices for beer and soda.

they suggested buying it from the mini bar in the room but it wasn't an option

many options for dietary restrictions on room service menu but it wasn t a big deal

mini bar wasn't full

bar staff was inattentive and the quality of the cocktails were far below that of our experience on

though the bar area was a bit lifeless

bar was closed when we came back from show at 11 pm

restaurant and bar was fabulous

the bar was amazing

rooftop bar was fun

the breakfast bar food is excellent

great location! raised rooftop bar was the highlight of the trip.

the roof bar was probably our favorite place, it does get busy but that didn't bother us at all

location, spacious room, bar in the lobby

it doesn't have a restaurant area, only a bar where you can order some food right there

we sat at the bar in the restaurant for 10 minutes before the bartender came to take our order

hotel bar food was good and convenient

the rating, the lobby coffee amenities and evening bar activities were

had hoped to hit the hotel roof bar but ran out of time (we had busy schedule) (+) due to covid restrictions the hotels restaurant and bar were closed but the stay was still enjoyable (-)the rooftop bar wasn t opened during our stay (-)elevators are a bit slow when the rooftop bar is open (+)the rooftop bar was amazing and they had free drinks from 5-6!!!!!

bar was a loud disco and kids not allowed after 6

great location , friendly helpful staff, nice bar, good gym and very clean

really enjoyed the atmosphere of this hotel - the gym, rooftop hangout, and especially the rooms

loved the app and being able to adjust room temperature and order room service that way

roof top bar was fantastic

the roof top bar and the food and lake and tavern

wish we could've hung out at the rooftop bar but ran out of time

we couldn't sit at 4pm on the roof bar at our table of choice on a sofa as they were all 'reserved'

bar upstairs is beautiful at night

lobby & bar is cute, elevators are dope

it was very nice to have a very nice bar and restaurant right on site as well

of a bar of soap

gave us water when we arrived, the credit towards the hotel restaurant and bar helped out with the sting of chicago prices

hotel bar had a creative name but limited and pricey menu.

location, prompt efficient check-in, nice bar and lobby area, bright, clean spacious well equipped room (tea as well as coffee (-)wouldn't say it's a dislike, but they had only one employee working the intermission bar and kitchen, and she was swamped (+) the happy hour in the bar was great (-) i would have liked some more entertainment from the hotel, such as a bigger bar or restaurant, but it ended up being nice and quiet (+) we especially love to visit the bar in the lobby, the intermission,an amazing bartender and makes great drinks

our concert, we checked into the second room and were on a completely different floor from our kids

early check in

hotel wifi is very

large bathroom. comfortable bed. good wifi.

hotel, beside downtown, great location, really nice bar and lobby to relax at, staff very helpful and friendly and room was really good

i wanted to visit the bar , but it was closed

hours of the bar and restaurant were odd and inconvenient. staff was nice, but not super nice

would like coffee maker in room a grab bar in shower

the lobby and bar are in a lovely art deco style, which really gives a grand vibe

however, the rooftop bar was unorganized and our waitress was very forgetful and rude

restaurant and coffee bar didn't open until 7 a

the hotel charged $30 for the restaurant when we paid for it at the bar before leaving

ved the mojito and omelette) and a rooftop bar closer to end of pier

the only thing i didn t like was that the rooftop bar was closed due to a wedding.

smooth check in, staff were very helpful and i also got drink vouchers for the bar

on-site restaurant had excellent breakfast and bar offered wonderful specialty cocktails

the only thing i would suggest was a handle bar by the bathtub to aid when exiting tub.

e per night of my stay) room was superb, high ceiling and everything in good condition

were hoping to get some drinks after the show, but the bar closed by 11:00

i loved the artwork and the rooftop bar was great place to watch the park lights

close to restaurants, bars, wrigley, comedy clubs

should place a mirror above the desk and move the coffee bar so it's not in the closet - hard to find

noise from customers leaving roof top bar @ 1:30 in the morning

great rooftop bar and unique decor in the rooms

found the weighted mini bar really obnoxious

lovely hotel. bar really nice. staff very helpful & down to earth

bar manager was not very nice

from chicago, and to be honest, this is the best hotel i ever stayed at, nicest lobby, gym, and location in chicago

my kids and i really enjoyed

wish there was a better menu in the bar restaurant

everything room, location, bar area

loved that there is a bar where you can order a beverage and food, even late at night

the bar downstairs

people were at the bar drinking eating everybody was just having an awesome time