housekeeping service, and bar staff and restaurant staff , valet all were outstanding

music in el cabildo bar was loud, awful and did not blend with the ambiance

the garden, the bar / restaurant in the spa area and the jacuzzi were incredible

the museums and the restaurant and bar and pool

bar rest had difficult hours and not accommodating

great food and bar here too

a separate check-in area in the front of the hotel apart from the bar would have been less chaotic and easier to expedite check-in

room faced onto the courtyard and common area / bar and it was pretty noisy at times

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

most importantly however is knowing that all money goes to their ngo supporting local kids to get an education

pool is small but a beautiful setting

beautiful rooms and amazing views from the pool. very nice staff.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

pool is much smaller than expected and not conveniently situated

maybe needs little more facilities - little more sophisticated bar menu -

was a well stocked mini bar and snacks - all charged for but a free coffee making facility in the room would have been very

no mini bar tacky soap/skin products

the restaurant, the bar has great ambiance, the room and hotel in general very romantic and the staff superb

it was great having the private parking lot as well

beautiful place, great bar area and outdoor are

also, very noisy, bar gets packed and rooms are literally next to the bar

place; beautiful courtyard with seating and a fire lit in the evenings as well as two indoor bar areas (generous happy hour and decent beers on tap)

they offer free coffee (you have to ask for it) and there’s a bar here at night that offers great drink prices

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during the weekend

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

the room off of the bar is noisy

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

rooftop and spa. the dining room and bar were nice

the breakfast was included and the rooftop dining/ bar area had a beautiful view

the most friendly staff and the best bar in all my travelling experience

breakfast was great, and the view from the rooftop while eating made it that much more of an

wifi did not work, parking not at premises

the bar is very noisy from 8 to 9pm

the resto and bar stay open till 11p

there was loud music from a nearby bar until 12

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives you the

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

the breakfasts on the patios - yummy and beautiful

also, the breakfast was delicious

for this price i would expect a better breakfast. it was pretty basic; bread, fruits and coffee

breakfast was wonderful and staff were so helpful

breakfast was delicious

personally doesn't bother me, but there is a bar that occasionally plays loud music that can be heard slightly from some rooms

there is a bar close by, music till 1 am

was a bar at the below

friendly lady, peace and quiet. i also advice the maple bar on the corner.

nothing..bit a loud from bar under building..if you want a early night..

have stayed at many fine hotels, but this raises the bar far beyond any expectations

outdoor rooftop bar seemed closed during my stay in the evenings

hotel has restaurant and bar on site

the hotel’s restaurant is fantastic, as is the spa that operates out of the same building

the staff was outstanding and the breakfast was delicious

i loved the rooftop terrace bar and the wonderful seating area for meals

rooftop terrace is amazing spot to drink fabulous mojito’s or sangria expertly made by the bar and gaze at the volcanoes super comfy bed and pillows

they should have a swimming pool

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great

breakfast area was nice

staff, delicious homemade breakfast, amazing location

delicious breakfast included

the breakfast is also really good value for being included in the room price

the breakfast was delicious

also they even packed breakfast to go, because early check out

bedrooom opened onto dining area and the hotel bar pumped music out all day until 11pm which is only 2m from bedroom

staff listened to my concerns about hotel bar playing music so close to the one the one room downstairs and turned it down/off and eventually

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was trying to fall asleep around 10-11 pm

to be expected - the issue we had was being in room 7 which was right next to the check in and bar and wasn’t highlighted when we booked the room, it’s quite a noisy area until around 11pm

the views from the rooftop deck were amazing where we enjoyed breakfast each morning

it is clean and the breakfast was great as well

taking breakfast on the rooftop with a view of agua volcano was magic

although the pool was tempting, we did not use it

it s stunning , the breakfast was amazing and the staff are what makes this place so special.

there’s a great restaurant and bar and the staff were friendly and helpful

the bar at the front of the property was nice too

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

breakfast was not great and limited selection. bar is small and not very enticing

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

nu vs just tipico), staff was all super nice

photos distort the size of the courtyard pool, which is just for decoration

building and rooms, super well styled and comfortable, amazing breakfast

the breakfast and the view from the terrace the next morning was amazing

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

wifi is decent if you want to work and there is a restaurant at the front of the property which

there's a mini bar the drinks in which weren't cold enough (the coke foamed in my mouth) (+) restaurant and bar are really good, top quality food and very nice breakfast, with loads of variety, especially on (-) the bar would not allow wine to go to room in a real glass but insisted on plastic (-) we loved the cocktails at the bar but they were really expensive (-) good to also know that the rooftop area is very small (you'd have to buy a drink at the bar upstairs and take it up there), and it took a while for me to find someone to unlock it (-)didn t like that they charge so much for the mini bar and that they charge gratuity on it as well which they never told you

a bit on the pricey side with no breakfast

staff and rooms are great, but the jacuzzi should be hotter, gym very poor/old and sauna takes about 30 mins to start to heat

we love the safe and secure underground parking lot

parking on premises, underground and included in the bedroom rate

great coffee and breakfast at the cafe cafe just 2mins away

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

breakfast or at least free bottled water & coffee in the morning.

breakfast was delicious and the location is great

are basic but clean, smells like fresh laundry as soon as you enter

breakfast was great

perfect location and lovely breakfast. clean and comfortable bedrooms.

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and the service amazing

the breakfast was delicious

we can use also the kitchen for quick lunch