the kids enjoyed the swimming pool and the food was good quality

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

it is open), flexible check-in

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very kind and friendly staff, large pool

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

bar with fireplace was also nice, service in the restaurant - perfect

the rooftop restaurant and bar were excellent amenities

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

even though there is valet parking, you can create a traffic jam in just one minute

the people were very helpful and even once did our laundry for us for free

the service was great as were the bar and restaurant

very nice bar and roof pool. nice and elegant facilities

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

beautiful rooftop bar with a nice pool with a view

flexibility on dates changing, the spa is not at the hotel the bed are not that

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the hotel had a wonderful restaurant and spa as well

cold pool

the rooms were spotless and the pool was relaxing

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

a beautiful breakfast is included every day

hot tub water and pool area dirty

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

the breakfast was good and the service good.

food regular, but bar and restaurant is a very nice place to spend time

no mini golf no bicycle noise

sic electronic) at 5:30 am. impossible to sleep.

nice staff, awesome breakfast, great spa facilities and personnel

great golf course, our caddy diego was the best

plus there's room service for both food and alcoholic drinks

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

the rooms where so. big the breakfast yis good

big beds, nice bathroom, close to the airport, parking.

large comfortable bed, good-sized room. convenient car parking.

bar with alkoholo / soft drinks on reception

location, parking lot, starbucks

protected parking

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

breakfast could include more fresh products or eggs.

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

the bar was very nice where i enjoyed a margarita and cappuccino

the pool is covered which was a surprise but actually a bonus as were protected from the sun

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

pool and gym good juices for breakfast

breakfast started rather late

the breakfast was really good during our stay

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

excellent service, very comfortable room, amazing breakfast

gym and internet speed

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

some yoga mats in the gym would have been nice

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

good room and facilities (gym)

hotel was overall disappointing and the one positive was the service in the bar

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

you could improve breakfast qualitu

breakfast was good, but the restaurant was closed, had to sit in a booth next to the bar and

had to pay extra for espresso at breakfast

parking attendant was great

very basic but spacious room . private parking available