location, friendly staff and cool bar with the view onto the main square

pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

pool, restaurant and resort were really nice.

u will need) and nice pool

great for kids, with cool pools and playgrounds

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

friendly staff, spacious rooms, proper facilities

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

very clean, nice breakfast

room was clean, and the breakfast was good

the spa facilities were exceptional, providing a truly relaxing experience

great pool and jacuzzi area

breakfast was good

the breakfast was good too

friendly staff and tasty breakfast. felt the hotel was a good value for money!

the breakfast

hotel was super clean and the room service was amazing

breakfast was very good and quick. check-in was simple and the staff were very courteous

it was coming from a bar nearby

is no restaurant or bar not even a coffee station

restaurant and bar on site

just a really minor thing but the bed sheets had a little stain and the pool towels too

pool and jacuzzi and gym were beautiful

rooms were very clean with modern bathrooms and cable and wifi

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

the wifi is great

afternoon by the pool surrounded by nature was perfect

peace, sauna, pool

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

breakfast was average

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

andres at the bar

property grounds, restaurant and separate bar were both very nice, and staff were all very nice.

the bar has a great vibe to it and the welcome drink is a nice touch

stopped from bringing my wife a croissant from the breakfast bar

the service in the bar was excellent

recommended for anyone travelling early to the airport as they have a shuttle service

i took a cab and arrived and sure enough, the shuttle buses are in the parking lot

no hair dryer in room. beds are pretty hard. wifi is slow

it was super clean and the staff was very welcoming. shuttle was available with no issues.

i have is that it would be great to find a bottle of water and glass in the room and room service available (it ends around 10pm) (+)very closed to the airport, clean , room service. (-)hotel has room service, but there wasn t a menu in the bedroom, staff had to suggest me what to eat

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

the daily breakfast was great

breakfast was delicious, a lot of options to choose from

breakfast was

location great customer services delicious breakfast

breakfast in the morning was amazing

breakfast is incredible

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

breakfast was good overall, but more of the same every day. there is some room for improvement.

breakfast buffet was okay

menu in the bar was limited, i think a more options could be amazing because the hotel is already

is floor under the bar

they tried to charge me items from the bar that i didn t got

could have a bar

hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

the rooftop bar is a highlight

the only thing is i wished the bar and rooftop stayed open longer.

was good and quiet although was about a 40 min walk or 5/10 min uber to the central restaurant bar areas which may not be convenient for

rooftop pool and bar with the view was spectacular

location,roof top bar and pool

was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick) (+) the views from the penthouse bar are amazing (-) pool and bar are going through (+) the restaurant the bar the gym and the pool were all great as well (-) i would give it a 10 if was not for the fact that the roof top bar and restaurant by the pool only opens at 4pm (-)room service menu and some items not always available no coffee machines in room mini bar not (-) the prices for drinks at the top bar are ridiculous, twice the price of nearby establishments, you can easily pop to the exito

ry good) + A la carte restaurants

the service , the view , the pool, location , big mall next to the hotel .

additionally, easy access to the in house spa nirvana- who offers great services as well

you re not in the middle of tourist town poblado nice pool

rooftop bar vistas

the rooftop bar was beautiful!

amazing roof top bar and stunning views over medellin

room were very accommodating and the bar upstairs played some good music and the food was

the bar and restaurant on the fifth floor, as well as the fitness center and spa, are also worth it

knocking on the door at 9 am, first mini bar and then the maid asking what time we are out, so she could clean the room- very annoying and

the small details, in the pool area it was dirty dishes for more than an hour, the waitress and bar tender passed by and didn’t pick it up, in the 12 floor there were the same dirty dishes for

the staff at the bar was rude.

the bar and restaurant closes at 9 pm

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view over the city

the service at the restaurant and at the bar downstairs

the room was so comfy and the restaurant and bar had an extensive menu

the views are incredible and the rooftop bar area is very relaxing

downstairs bar was not open at all, and coffee area is bland and minimalist

od ordered) took too much time

* the hotel does not have a mini bar service * the rooms are not quite comfortable the hotel is not really recommended for rest

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract to company in bogata

there was no inhouse bar during the weekend

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

food service and bar where only available for a few hours a day

not a/c, not phone, poor wifi, bad breakfast!

no wifi in the room

very good wifi connection

the laundry service was the best i have ever experienced

wifi was great, comfy beds too

was great but they need a professional bar keeper who can do great cocktails and give more great service otherwise everything was great

nice ambience in the bar and restaurant

i think this is because of the rooftop bar next door

open the door to check the mini bar while i was in the bathroom

mini bar is very very expensive

the staff, including desk agent juan and reception staff santiago, as well as the bar tender,

very centrally located, modern facilities & open-air sections of restaurant and bar at lobby

breakfast bar was great, the staff was exceptional - outstanding

the bar downstairs serves great cocktails, and the food from the restaurant is good

excellent sized swimming pool and gym/spa was an added bonus

only thing thing missing was a bar in hotel

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

a bar

very modern and clean , comfortable, the breakfast was excellent,

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay, you must pay for it separately

room was spacious and gym was well equipped

breakfast was delicious and there was a great selection to choose from

walking distance to shopping, eating and casinos

the staff kindness breakfast was very good

hotel pool is like a hot tub its not a pool

the second shift staff from the bar areas the lady and bartender always checking and making sure we didn’t anything

the bar is expensive and couldn’t be charged to our room

the hotel itself has its own bar and restaurant that was quite convenient after a long day when we didn’t want to go back into

hotel is very new, so it probably misses some things that it'll eventually offer, such as a bar and a

the breakfast staff as well as the bar staff went above and beyond to assist the group even though they spoke limited english they

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

if u wanna walk its 20min 5 min with taxi

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

the receptionist has to cover the chef for breakfast last day of our stay

great location - a short but steepish walk into the main bar /restaurant area - like provenza

excellent service,perfect breakfast,attractive interior

incredible stay, beautiful place and exceptional breakfast. great staff. definitely recommend.

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was incredibly convenient