when we arrived they told us that the wifi wasn't working but they were trying to fix it

location was good. they had parking but it wasn't very secure.

the wifi was pathetic and never worked in our room.

the staff, the food in the restaurant, the location, the parking

location and parking available

gym is regular and bathroom shower is just ok

i called many times for room service, reception also tried to put me through

the kitchen was well equipped, beyond our expectations

the light in the kitchen would've worked

rooms require updating, feels old, ac wifi should be free

but the beds were excelent, the same the meals we asked in room service the meals a little expensive, it

great breakfast a little to expensive but good

awesome breakfast and great service, the staff was excellent

breakfast buffet staff were very professional and attentive every day we went there

the wifi signal was only usable from the lobby, not from the rooms.

we only think that the kitchen and plates, cutlery etc could be refreshed, but hopefully in the next few years

coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate laundry sink and

living room (couch, coffee table, comfy chair), dining room table/chairs, a reasonably sized kitchen, a separate

wifi dropped several times

v inexpensive room service

good location, close to coffee shops , restaurants liked the swimming pool, it was clean

the gym

everything great. we loved that this was adults only and children were not allowed. very quite

nice, climatized pool

the small kitchen was helpful

wifi was spotty sometimes and very slow (5mbps)

16 days with my familly,i had surgery,i didn t like certain things,they never cleaned the kitchen for us lol

everything you might want during a stay - kitchen, great breakfast, laundry facilities, gym, restaurants very

accommodations, breakfast is very good, they also offered complementary afternoon snacks/tapas

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

there is a restaurant with affordable prices, a spa and a gym

spa looked appealing however was not very accessible (booking/no personnel on site etc

great location for zapopan helpful staff big gym

music from the gym didn t stop until 10

very clean, even the parking garage

the mattress was very comfortable, and the wifi worked well

the breakfast, rooms were nice and the location was quite accessible

location is good, clean place. rooftop bar is amazing

complementary valet parking was fast and hassle free

was delicious room was nicely appointed dog friendly with a park around the corner valet secure parking

all the pictures with the bathtub but turns out a paid a little extra to have the suite with the kitchen

great breakfast

it was super nice house and clean! amazing breakfast and super nice host :)

lovely breakfast, beautiful garden, and if it weren't for the sounds of the street, it doesn't feel like

the continental breakfast could improve. however, there are many restaurants close by.

small breakfast

price for room service was amazing

there is not enough parking spots

the pool could be better

lots of power outlets and good wifi

wonderful food, rooms are a good size, comfy beds and they have a small rooftop pool, sauna and gym

great pool area

*the wifi was the worst

on one of the nights the restaurant no longer had white wine for our meal and the bar was down to only one type

the pool was clean, the restaurant and food were superb, the beds were comfortable, the bathrooms were

the pool is very well maintained, the restaurant has delicious food and the staff is very friendly

i loved the room service. food was delicious.

the rooms have everything you could need and the room service is

nice gym equipment. excellent room features, like the automatic courtain

service was horrible worse staff treated our family pet very poorly service was the worse i have ever had they

wifi was difficult to connect to but i think it was a temporary issue because i didn't have that

wifi was only good in certain parts of room, and even then it was quite weak

the city view, & rooftop pool!

not answer from the mobile app were: - terms and hours of laundry services - when and where gym, pool, and other

rooftop pool and bar is great place to lounge during the day and found the service and space better there then

pool area is brand new and was not yet completely setup

room service was really slow and the staff would always ask for tips eg breakfast included but send

the parking lot

location, staff and free parking

the wifi wasn t working for 3 days

the parking is a little to small

wifi didn't work in my floor, reported it but never got resolved, had to connect to a different

downstairs is a starbucks for a morning coffee or you can have the hotel breakfast which was very good

expected a bit more for the price paid with regard to facilities and breakfast

very poor room service

the breakfast

slow wifi and limited breakfast spread

not enough parking was a little inconvenient, but staff took care of it and our car was secure.

wifi in common facilities

the room was too small. no room service.

the staff was great. spacious bathroom. the temperature of the pool water is on point.

rooms are large i got my invoice almost instantly good wifi

good breakfast

plenty of great amenities. good kitchen and gym. clean comfortable room.

the situation had still not been resolved, however they did try to charge me for my friends room service charges

had a nice pool, gym, restorant, 24 hrs sauna and room service

food was very good and reasonably priced - at restaurant, pool, or room service

not like the fact that there were kids there

the wifi was a bit unstable at times.

problems with the light, the bathroom, the towels, the gym, the parking

room service could have been a little better

very good wifi, easy to work

very old elevators, the gym was not functional, i had to request to turn in the power to get ac

gave a shirt worth of 150 euro to the laundry the day before i departed

the breakfast is amazing and very complete.

great location.great staff. enjoyed restaurant/room service.

location. breakfast also restaurant is good.

- very nice roof top pool with great views - great tasting food (both breakfast and dinner) - not in (or near

wifi signal in the rooms

the place is simple, but very clean, bed was comfortable and private parking available

the remote control didn t work the wifi password didn t work there was mold visible on the ceiling of the

small area for parking, many spaces but no place to maneuver

had the room 241 and the main thing was the wifi connection was really bad, do the room was the last one on the

a simple, clean or hassle hotel, close to public transportation and sorts, plenty of gated parking

there is no room service in the night, and the breakfast was not good enough

location and the pool area. great buffet

towels and dressing near the pool

there s no elevator from the parking lot

staff air condition works all the time breakfast delicious common areas all staff cleaning

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

wifi didn't work in my room and pillows were quite old and lumpy

too small and the parking lot because the door to access the parking was closed all the time and you have to go

room was big and well kept, a mini kitchen that helps with longer stays

the wifi really sucked. to the point it was quite frustrating to organise things.