had a suite that had a terrace that leads to the pool

in this time of covid having a kitchen was very helpful

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

rooms are very large and all have a patio that faces the pool

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

parking and the restaurant bar was horrible

wifi had some issues but this was later sorted.

breakfast was great

the breakfast was very good and the location in great neck was right next to the train station and we

wifi didn't reach the first room we had at the end of the corridor

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

location was perfect , breakfast was tasty

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the breakfast had everything we needed, the orchid was the perfect touch

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

the gym was available for free

nice breakfast served by another excellent staff member

clean and the breakfast was great

clean. conveniently located. great breakfast. quiet.

breakfast was pretty great

helping staff. the guy at front desk was friendly and shuttle bus was good.

nice selection at breakfast and warm welcoming

continental breakfast with waffles made on the spot

staff helpful and shuttle service was very useful

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

stayed in a king spa room

location and shuttle to spa castle

the room was very modern and had a beautiful spa tub.

the rooftop bar was closed but the oo lounge was great.

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys