there is room service available

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

the grounds and pool were very well kept

breakfast was amazing the jamaican breakfast a+ the food was great staffs like admir dyer hk ,

breakfast was good. i am vegan and i was able to find things that i could eat.

the pool and stake house was great

the overall menu offering for breakfast, lunch and dinner were very good

we wanted a little midnight snack or pastry and we had to order room service which took an hour

the room the view and pool

the mini bar could have some more drinks and include some snack options.

spa treatments ok disappointed with facial

could not order liquids from room service for the room- was told it's not allowed.

the breakfast was good at the main restaurant.

that i wasn t notified the water park was down and wait near a year to visit property to experience the fun

the wifi sucks. also the not much tv channels .

no french fries for the kids or pizza, pastry quality was poor

jacqueline at the spa did a spectacular jobud83dude4cud83dude4c thanks again jackie

one issue we had was our breakfast took 2 hours to come when we did room service

the wifi was slow and take a while to connect.

room service was also bomb

room service was available, the house keepers kept your rooms up constantly

gym, pool, food. entertainment needs improvement

the prices of the spa were, in my opinion, a little overpriced

were great, wide variety of items on menus, breakfast was amazing rooms very clean the pool area is clean and

swimming pool was too cold, would certainly like it a bit warmer

open the bar earlier than 11am

kayaks or paddle boards, we weren't allowed because they felt the water was to rough, but yet kids were out

the spa was one of the nicest i ve visited and my husband loved the nearby golf

gym is outstanding

zen spa was great sharon and natoya were awesome

the amount of time it took for room service to be delivered, the difficulty making reservations

i had room service for 2of my meals because i was tired and found this to be the best choice for me

the variety of dining options was great and i can't ever forget to praise the included room service

do differently: most kids drink apple juice, and it would be nice to have it on the menu

resort is modern with lovely rooms, pool areas and array of restaurants

didn't like the fact that the water slides were for kids only but my son had a great time there

the kids water park and the lazy river are gems

room service food wasn t so good

the grounds were very well kept and the room service prompt and good

, horseback riding for kids at the

breakfast and cocktails too expensive

design, personal attention, beach and pool of west wing cottages, food, fern tree spa and the grounds/maintenance

on the recommendation of a friend who uses the gym every day when he's in jamaica

whether i was enjoying breakfast, lunch, or dinner, i was consistently impressed by the quality and variety of

breakfast and lunch was the best meal i had at the resort , toniann was my booking concierge she

the ran out of english breakfast tea.

or no room service, idk if the messages were going through to the kitchen

the gym was embarrassingly small for a resort of this size, with barely any equipment, making it feel

pool water quality was questionable

i loved the view and the outside pool area was very relaxing.

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

wifi could have been better, it didn t really pick up in the room or outside the room

breakfast provided, the beds were broken , their were never no wifi , toilets were filthy and the towels provided

nice big pool friendly staff the security guard was very helpfull and friendly

wifi was down

the pool was very nice, fantastic views

quiet and to us, off the beaten path as we can relax at the pool, sleep well and there is always parking

like the location, which is quiet and to us, off the beaten path as we can relax at the pool, sleep well and

the property is plain and simple with a pool and amazing restaurant for fresh home

$5 usd per day for usage of kitchen stove (gas) and wifi could be stronger

location perfect. a few minutes away from the airport and transport. bar and restaurant onsite.

$5 usd per day for usage of kitchen stove (gas) and wifi could be stronger

customer service was poor and wifi sucked the cleanliness was horrible the tv the air conditioning barely

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

the pool too high

wifi didn't work in the rooms just in the lobby

breakfast servers very inexperienced and so service not good in my opinion

very professional staff and amazing rooftop pool with views of caribbean sea

the wifi was very spotty.

also, room service was inconsistent on answering the phone and delivering food in a timely manner

location, pool area, bar area and beach all fantastic we had an ocean view room with cabana and it was amazing

friendly, fun, good food, nice gym with ac

wifi would also disconnect often

shower floor was a little slippery but not to a dangerous point and i expected more from the breakfast even

i didn t like that the gym was very outdated.

i have an area outside i can sit and have breakfast if i want room service and i usually do for at least one

nice pool area with bar and food in the restaurant is very tasty

a gym and a laundry service with a lovely lady

staff was super friendly and always smiling. gym was good. soup of the day was supergood.

not kids friendly

i enjoyed every moment at this hotel and am planning on going back but next time am taking my kids

the bar service was excellent

paper should also include phone numbers of the resort and quiet hours and that one must request room service

the room was dim, tub was stained, walls were thin, towels were rough, food was bare minimum, no room service

wait in the restaurant by the bar she told us 5 mins and it turned to 20 mins and there was no one in

front desk it was my birthday and had to wait long for my birthday amenities( i had a suite) -the spa voucher

the gym has good equipment but is small and usually very crowded

the wifi was a little jinky over by the beach

the spa and gym too far away ...and need signs to direct you to both locations.

of the villas is impressive, there were plenty of lounging possibilities, an immaculate infinity pool, and a

to a fabulously renovated cottage with a view over the bay and a pool and outdoor shower

breakfast very good. dinner underwhelming!

most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view

we especially enjoyed our workouts and classes with donovan in the spectacular spa area