outside was open lovely large pool, restaurants fabulous food out of this world

thing i have problem with which words was a no problem just the room service was taken all day outside of that

the wifi was no working in our room

breakfast and lunch was the best meal i had at the resort , toniann was my booking concierge she

breakfast was good and also the location.

the wifi was down for 2 days during our 5 day stay

the kids area was amazing... the pool and water park

have a water park for adults

the wifi and the house keeping servcie

this could be improved to include information about the facilities such as the gym, sauna, and timetable of

tons of fun and the spa was so great ud83dudc4d definitely going back

entertainment team by the pool bar was fantastic

breakfast was good. i am vegan and i was able to find things that i could eat.

food is great, staff is nice, vibes is right at the pool

wait for room service

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

gentlemen, if you need a good drink from a good mixer, go to the dips pool bar and ask for maxwell

the breakfast was excellent the staff was awesome the area felt safe

friendly excellent service from them all also the food was excellent never had a problem with breakfast lunch

the mini bar could have some more drinks and include some snack options.

the best hotel i ever been and the staff are great there you're money well spent there and the pool the beach

the waiters at the pool was very engaging, polite and friendly

andre- lifeguard for water park slide had excellent customer service

the breakfast was really good

no french fries for the kids or pizza, pastry quality was poor

there is room service available

the grounds and pool were very well kept

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

i could see everything: all of the houses below, the scenic highway, the ocean, the swimming pool, the luxurious

quiet clean and friendly staff. great breakfast. nice location.

the wifi was very good as well, and we even netflixed on the (smart) tv on a slow, comfy night

beach is unattractive not safe for kids

the wifi service was a little choppy but it was t that big of a deal

the breakfast was delicious those women can really cook!!

wifi and internet functions were poor outside of the rooms and lounge areas

the servers on the beach even remember what you had the day before and the bar staff always had a suggestion

laundry attendant (sorry i forget her name) for doing an exceptional job and for taking her time to

the pool game are

the evening entertainment is too loud for kids

we'd like to thank chantall, suline, curtis, alvin, adoni, the people at the kids club, the activity lady, all

and the pool was cold so i stuck to jacuzzi and beach most of the time

could not get any room service. no one answered the phone

wifi was spotty, there were times where my device would not connect and it was better to use my

and water was awesome, loved the view of the ocean and beach from the room gary in the lobby bar was outstanding

the spa (and any products you want to buy in it) is also very expensive

wifi was terrible

we did the spa treatment for an extra charge and it was worth every penny

exactly adults only, only a section of the hotel is adults only and some of the restaurant's was shared

i was promised when i checked in that calling for a golf cart would not be a problem

miles of beachfront, equestrian center, golf course, spa, multiple pools, tennis courts, and a kids

staff was very amicable, the beach is beautiful, good tennis courts, excellent gym

many pools included an olympic size lap pool, swim up bar and in infinity pool over looking the ocean

the location, the style, the room, the food, the spa

should give free coupons for golf or shuttle service to course

place looked run down pool was dirty and green

i loved the view and the outside pool area was very relaxing.

pool water quality was questionable

the pool was definitely a bonus with the summer heat, i even had a video game with all classic games

wifi could have been better, it didn t really pick up in the room or outside the room

the pool was very nice, fantastic views

good sizing. nice pool. friendly staff. all basics given

the pool and toilet werent really clean

wifi could have been stronger

excellent staff beautiful pool wifi great jamaican cooking from chef

customer service was poor and wifi sucked the cleanliness was horrible the tv the air conditioning barely

cleanliness of the hotel was poor, the pool wasn t clean, the rooms wasn t maintained very well

place, offering basic accommodation in huge rooms with bathroom, a nice garden with a large pool and a satisfactory

location perfect. a few minutes away from the airport and transport. bar and restaurant onsite.

the room was big and enjoyed that it had a balcony where you relax outside. the pool was great.

the only i didn t like was the wifi

lots of parking space on site

room service was available and i had breakfast on my patio area

staff was super friendly and always smiling. gym was good. soup of the day was supergood.

the bar tender and front desk ladies were great!

the wifi connectivity was

wifi would also disconnect often

didn't have any issues with the wifi either

i don t like that the food is not open later and bar is not 24 hours.

there needs to be more options for breakfast. there needs to be more of a variety.

was not cleaned, therefore my kids and i couldn't enjoy that facility we had to go to doctor's cave (which was

some of the furniture was not working well like the windows or the kitchen.

they need better wifi service

all is well, except parking

my daughter loved the french toast for breakfast

breakfast was everything

overall we had a great time, for lazy nights the pool table & hot tub being open all night is a huge plus

the cleanliness the food for breakfast and the hot water for shower and the force of the water

the pool too high

and grantley they are great ,the problem i have was no refrigerator in the room have to go to the bar to get

loved the spa service

pleasant, kind and helpful staff, beautiful property and rooms, amazing pool area and close to everything

the spa and the butler was excellent, the party crew did well also

the spa was excellent and totally stress free

wait in the restaurant by the bar she told us 5 mins and it turned to 20 mins and there was no one in

only thing i would say is the room service didn t have liquor as as option when ordering room service on

atmosphere, cleanliness, entertainment, pool, beach, the workers

most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view

think that at the price of the stay, breakfast should be included

covid restrictions didn't allow room service. they should just do contactless room service.

breakfast very good. dinner underwhelming!

the food for breakfast, lunch and dinner were actually all amazing. extremely satisfied