the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

good breakfast and nice staff

breakfast not available on monday

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast you have only two options and start 8:00 am too late for those who go to work early.

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

hot shower and good wifi

wifi was weak. not much insulation between rooms

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

to the bar only to find there was no beer for sale

options for breakfast, all i tried was very good

the bar is too cold and the service is not the same as the the other areas.

i think the breakfast was the best part , you could choose different opinion i m the

good and safe parking

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

much noise coming from the 7th floor, i was in room 605 which is located right below the kitchen

dining area up near the bar was more like a conference room and way to bright

breakfast was delicious. a varity of food was offered. friendly staff.

how clean rooms are and the breakfast buffet.

cheap parking with voucher 2 minutes

parking was not really on-site.

no wifi and no window

location, clean, good wifi

free wifi

location, free parking under the hotel and the staff are all excellent

location, rooms, facilities, breakfast, prices

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

enjoyed the breakfast, lots of choices, attentive wait staff

there is a lift and parking spaces for whoever has

parking was a little tight

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

the parking lot terrible

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

restaurant at the place, and breakfast included which was excellent

breakfast was included, but didn t start until 9am and i had to leave at 9am

a bit cold in the room, small breakfast

and downstairs the breakfast and waiter

though we enjoyed no television or wifi, not so sure other people would.

covered parking inside the complex

comfortable bed and strong wifi

food service and pool water cold

please note thet the place was suuuper noisy, the bar besides was blasting music till 3am

pool green: only turn on pump after you jump in

are a lot of things to like about this hotel: the wifi was excellent, the housekeeping staff was very good and

swimming pool)

no safety bar on window to keep from falling out

wifi didn't reach the king suite, but telcel worked

you have a cute breakfast included, along with their nice and comfy beds and their rustic atmosphere

excellent breakfast and a 15 minute walk to the fabulous archaeology site

parking was in a nearby lot, secured at night

quiet location, nice decorated yard, nice breakfast, free and safe parking in the yard, heater works very

beautiful garden and good breakfast

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

lock the parking gate ate night

king suite beside the kitchen

the facilities are ok, there's a nice garden and easy access self-parking.

don't get the king suite as it directly beside the kitchen which you can hear until they close

parking place its good

one thing that truly was appreciated is the free late check out they allowed us to do, given the schedule for

temazcal ceremony (which they provide at extra cost) glasses we needed in our room and the breakfast was by

breakfast, nice garden, beautiful clean room, beautiful bathroom with hot water

the breakfast was very big and filling

breakfast was excellent, very quiet vicinity

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the restaurant was amazing-even the continental breakfast

the gym was not re-stocked daily.

our room smelled a little like paint. wifi was not working immediately.

good location assuming you have a vehicle. onsite free parking. neat rooms.

the pool

the pool was lovely. good wifi. get a room with the patio - there are only a few.

i liked the big room with a big balcony and a great view of the garden and swimming pool

the facilities are good, especially the pool and play area for the kids

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and

clean beautiful hotel with great breakfast

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

we had a simple breakfast with fruit, hotcakes, and coffee

may be able to get breakfast if you request ahead or if they are busier

motorcycle friendly. secure parking.

enough parking space

secure parking

very big garden and lot's of stuff to play with for the kids and even a little pool

comfortable rooms, hot shower, nice breakfast, large courtyard, good location

close to the hotel is also a laundry

parking inside, a gated yard of the house

wifi was not strong. the hot water was not stable when we took shower.

is good, very close to the pyramids, secure parking right in the courtyard

they provided us a free parking space

secure parking and walking to tons of restaurants

good wifi signal, clean

super secure parking, you can see the pyramids from upstairs or just open the gate

super location, cosy bed, very quiet, very friendly, safe parking lot, 100 % revommended

the parking the grounds the patio and the garden was such a scenic view

great location and great price, private parking and clean!

good parking

lot of parking

lots of mosquitos. weak wifi

you may need - good internet, hot water and lovely hand made soap <3 there is also a shared kitchen with a vast

wifi and cellular service in town was very poor

great kitchen- enjoyed the breakfast and lunch. hosts are very friendly and accommodating

it has parking inside the compound for two cars

secure parking for at least 2 cars, others can park in the road

invited us to see the trees and flowers in the back yard, and served (an optional) delicious breakfast that

y spa jade was a real delight

lovely fresh fruit & homemade cake for breakfast

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

wifi, good location, friendly people - they even let us do our laundry free of charge

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

wifi needs little boost! it was ok, but not stable.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

the wifi wasn't working properly

tight parking and noisy at night

traffic at night; wifi coverage uneven on third floor

reasonable wifi once we were given administration s wifi password

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

location (very close to main square), during my staying very quiet, parking directly at the entrance, nonstop

wifi on 3rd floor didn't work and staff instead of acknowledging that it didn't t work tried to say

parking is available in front of the hotel, no size/height limits

everything was very clean and the wifi was fast enough for work

very convenient for us, walking to downtown in 5 minutes, friendly staff and parking in the place convenient

beeing a pet friendly hotel it s definitely a plus

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

plenty of room, very fun to have fires in the cabin at night, and the breakfast was one of the best i've had

no heating besides the fireplace.

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

everything was great, attention, breakfast and spa treatments. will come back for sure!

pity no wifi in the rooms but easy to forgo.

no wifi in the rooms.

wonderful grounds, the onsite restaurant, plenty of free parking onsite

wifi was very spotty and mostly didn t work

wifi, not being able to pay with credit card in the restaurant (had to go to the lobby), no lobby

parking area was secure but looked like a landfill

strong wifi in room. great outdoor spaces beautiful view. great location. hot shower.

wifi doesn t reach all the rooms

the shared kitchen was plenty equipped, and the brothers who run the place were great