it was located very close to main park in thorold

the room was clean and they gave us early check in

at night which was likely due to a bunch of hockey players and families staying there

went many times to white oak resort, our grand kids love the pool and the whole resort

value, as room cost included use of extensive gym

are excellent , the gym was first class

got nachos at the bar and they were severely burnt

dryer in the laundry wasn't working so we had to go to an expensive local laundrymat

clean room and great kitchen

we didn't use, but the guest laundry facility is nice

wish there was a laundry facility on site.

the beds were comfortable, the room was spacious, and the kitchen had everything we needed

ample parking available, easy access to property

including swimming pool

it is just there is not a lot of rooms with the kitchen so we stayed at the same

full kitchen with everything u need to prepare and serve meals

does not charge for parking

parking is free and you can use long distance and also have netflix disney for kids

continental breakfast is included and there is a quite a bit in there

kids loved the pool

very family friendly, great for families with small kids, not overly restrictive for young kids.

breakfast was good i love the fact that the kids had a choice of what they wanted to have the staff was very nice the family is is very big and

upgraded us to a room with a spa bath. it was great.

having a kitchen!

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

the playground for the kids was great and the pool with water slide also good

(bathroom & kitchen) we have 2 adjoined room and we could not close the main door

i liked the location. ialso liked the swimming pool and gym

pool area and the gym are nice

room service took forever to come to our room and the temperature of the water on the shower

the pool and gym was also a pro

heater was mal functioning and the room service was poor

is no longer there so had some very dissapointed kids

very friendly staff. good location, easy access to food with kids. quiet motel.

pool is no longer there so had some very dissapointed kids

@parking- they have nice parking as well

wifi signal was a bit

the pool is not working and there’s no coffee shop

pool was clean, housekeeping was great

the room was big enough for us (family with 2 small kids)

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo, toilet paper, than if you're alone

possibly the pool. i think it was closed but not too sure as we didn't try to use it

staff member running the breakfast area even made waffles for my kids

then i went to run water in my spa bath and it took 3

is nearby, good breakfast included, i recommend it, except there's no tv remote in the room

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

spa tub was newer and bed was comfortable

very nice pool

clean, great location, close walk to the falls, casinos and bars.

beat the price and proximity to the casino, clifton hill, etc

mostly, i love there pool

it was too far away from the casino.

crystal clear pool

walking distance of attractions, food, casino

big room, lovely swimming pool, friendly host!

when we arrived and pulled into the parking lot, there was someone outside that greeted us and showed us where

walking distance to fallsvieiw casino, clifton hill, the falls, and lots of shops, and places to

i had booked a room with the heart shaped spa tub and forgot my bubble bath

location, free parking, pool, and affordability.

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

clean room nice pool friendly staff

the spa jacuzzi tub

rooms with a nice spa close to casino

secured parking on the property, saves you a few dollars

the wifi can be a bit weak,but not a big issue...

not lot of parking

free wifi

owner was friendly and helpful, parking lot was safe and well lit

only a few minutes walk to fallsview casino and restaurants etc

the breakfast room is small, but it is possible to have breakfast in the room

we liked the family suite, the kitchen is a big plus. responsive staff.

comfy beds great location close walking distance to falls recent updates and a pool

pool was great and refreshing

location was great and the pool was alsome people relly nice and helpful

ok for adult couple but def wouldn't bring kids

com but they didn't answer mycall and my kids didn't watch to go in the room because of the bugs so we had been sitting timhortons for a

super close to casino and margaritaville inexpensive but clean and comfortable.

the room was clean and comfortable and the kids really enjoyed the outside pool

spa tab is too high with just 1 step

the spa tub was nice

the pool wasn’t in working condition

paid extra for a spa tub but the jets barely worked.

little outdated and pool was not in service

we arrived early and the staff allowed us early check in

cleanliness, value for money, and the pool

they explained the payment process, we're quick and efficient about it, provided the wifi information without being asked

suggest adding kettles in rooms for tea or coffee making. wifi connection not always good.

kids loved the pool, well maintained properly and excellent location

lighting and beds and there was no breakfast

i didn't have breakfast. it was extra $10.

paid an extra $30 for breakfast when we booked which consisted of a banana, juice box and a granola bar each in a brown

amazing location which is centre of casino, clifton hill, club7

worth it staying value for money, so clean and friendly staff close to casino . awesome

location, loved the pool!

so close to everything for a great price the kids loved the pool. the pool is great.

the pool was very clean

the kids loved the pool

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

staff were exceptionally friendly and able to accommodate early check in

the pool was out of order - staff explained why so it was not an issue.

no water in the pool, no coffee maker in your room.

the pool was not available

the pool was crystal clear and very clean

especially the swimming pool, hot tub and gym

the staff was helpful. the room was clean and a small gym available was important to me.

location and pool for the kids

rooms are clean, pool is clean, staff is always friendly. close to restaurants.

walking distance to clifton hill and casino a plus

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

free parking

we couldn t use the gym or pool

not just your breakfast bar stuff either, order off the menu on this beautiful restaurant or use the buffet that has real

you have to pay alot to do laundry

skin floating in the spa area of the pool with the grey nasty water

really like the hotel, it is close to all distractions, the breakfast is good, it is quiet, the pool is very good

location, good breakfast, late check out, really no smoking room.

staff is so friendly i requested for a early check in

the rooms are clean, simple, parking is free, breakfast is free and the pool was great

all three rooms of my suite had beautiful views of the front on the casino as well the falls

breakfast was great. wifi didn't work. overall great place to stsy

the swimming pool. very dirty pool

danish ,and more desirable breakfast

i’m not sure what laundry soup the hotel uses by my skin was irritated for the whole night so i didn’t really get

the kind staff allowed us to do early check in since we arrived before noon

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

friendly staff, praat who was at the breakfast area was extremely kind and helpful.

location early check in

continental breakfast was a bonus and saved us money

the lock from inside of the room, the steel bar that locks into the frame was missing

that there is a bar across the street it's load, and you can hear it if you're a light sleeper

bar fridge broken

there was a microwave and little bar fridge, but i’d suggest checking the temperature because it froze some of our beer

perfect spot. not to big quite and had great music from the bar across the street

the bar attached to the buffet was too busy and noisy

the staff were fantastic, the water park was exactly what i was hoping for but it was all the little extras that made our trip

eckout 11am) to find 2 room service girls knocking non stop amd about to enter our room before we said can we help you

it would have helped if the shows/programs for kids happening in the lobby were advertised more

the kids loved the water park, the rk the shop

laundry facilities helped with washing our sons blanket as well

and my girls enjoyed the heated pool

the staff were also very accommodating with a late check out

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

great location. large spacious room and comfy big bed, plus early check in was a bonus !

connected to a water park but we didn t use it

room service kept knocking on our door from 10 am even though we requested late check out

exhaust fan in washroom lol there was no body soap as well, the bottle was empty but there was a bar soap so that s ok

th under 4) and found the location to be perfect

my kids had so much fun even at the indoor pool

the gym was closed

nice spa bath

good pool and spa facilities

the people with kids next door. especially the mother.

the pool was really nice

the noise in the parking lot till midnite. there were families with kids partying at the back

breakfast hours from 7 am to 10 pm is great

bar fridge and keurig coffee machine

thoroughly enjoyed my stay. great pool. breakfast. free parking. fabulous staff.

lady in the breakfast bar could do with etiquette /customer care training as i thought she couldn't get rid of us fast