the swimming pool was under repair.

wifi-spotty, kept cutting in and out for extended periods throughout our stay

parking was free, on the street right outside, very safe

they were very accommodating of my early check in and late check out too, perfect stay

parking-although the hotel does provide parking, it's worth noting that it's located 2 blocks away,

there is a small swiming pool in the garden and 4 fitness tools in the fitnessroom

it is very good that it has parking included

location was right in the centre. free parking was inside so secure.

also, the parking situation was problematic

the pool was amazing.

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

we had a comfortable and clean room with air-conditioning and wifi

clean, lovely rooms, very comfortable bedding, wonderful staff and an on-site rooftop bar and restaurant

bad wifi reception in our room - airport is in walking distance

wifi didnt work in the room, only at the reception

appreciated the free parking

the showers are big, the water is hot and the wifi works well

breakfast was also delicious

breakfast and location was great. staff were exepional.

breakfast was very good and the location was a very short walk to get right into the centro

modern style, quiet, spaceous, amenities and kitchen stuff was fully provided

the room was slightly warm in the kitchen but nothing else to report :)

helpful staff, clean, quiet, good wifi

beds were uncomfortable, weak and spotty wifi

t that's oaxaca not the fault of the property

the rooms were large, clean, and comfortable with good wifi

the wifi was not that good but everything else was perfect!

the wifi was slow

head to cafe rustico 2 blocks away for great food and wifi

breakfast was basic, it would be good to have an option of different hot drinks and the toast was

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time, which is generally served around 8:30am at the earliest

breakfast was okay, nothing special.

really accommodating with the breakfast (i

we found the breakfast quite light and ended up eating a second breakfast every day

bad wifi

nice staff, good breakfast and great location.

the hotel has a small courtyard where you can enjoy a very good breakfast or just relax

each room has its own router, easily the best wifi on my trip to mexico

the rooms are very cleans and the breakfast is good

wifi connection did not work well

wifi & cell signals weak in room, fine in open patio area

normally this wouldn't be a problem, but they did say they had wifi, and we had to find alternatives working remotely

very nice restaurant and rooftop bar available to guests

it has a pretty inner courtyard and a terrace with a bar with a nice view

breakfast included with our stay was great value and overall staff excellent

the breakfast and food service was amazing

e skipped that altogether because of the

breakfast was amazing - mole tamales, chilaquiles and fresh squeezed orange juice

to get to the villa when we had already arrived at rhe hotel and the confusion on getting the breakfast we has booked

free breakfast was better than anything i ve seen

the breakfast was magnificent. rooms were spacious and with art. the courtyard was lovely.

we were told we only got one cup of coffee at breakfast, and one piece of toast, other strange things that turned out not to be true

location, staff, breakfast

awesome breakfast, great service.

breakfast was great and even accommodated different

clean, nice facilities - lovely small rooftop bar where breakfast is served

the breakfast is served from 7-11 on the outside terrace which was lovely

also the bar service need improvement

will improve breakfast coffe and meals

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service, coffee machine in the room

water pressure, a fan in the bathroom (first i’ve seen in mexico), comfortable bed, on-site laundry (paid), very kind staff, great

location was great, host were amazing, breakfast was good, and the room was very comfortable

breakfast is very good. staff really helpful and friendly. we felt very welcome as guests here.

breakfast was delicious and they started serving early, which saved us for a couple of our early

the owner was very nice and the services and breakfast were superb

hotel was clean and very quiet! staff super helpful and courteous! buffet breakfast excellent!

the bar and courtyard were not in use

full american breakfast was

some hotel guests were hanging out in the court yard playing music on their phones while their kids running wild up and down the stairs

there is a great authentic taco bar just up the road - called roys and a great coffee shop across the road - with really good

no bar and the restaurant was very under utilised. no hot water in our room in the afternoon

the kids loved the “candy bar” in the lobby — jars of mexican candy available 24/7

no laundry facilities on site but a very efficient and good value local laundry just across the road

we traveled with 2 families (4 adults, 4 kids) and they were accommodating to both the adults and children

the spa at the hotel is also worth a trip

room was a little tight for 2 adults and 2 kids, but we probably should’ve booked two rooms - so this was more our issues than the hotel’s

breakfast was excellent

i had breakfast at the hotel every morning and it never disappointed me

the roof bar had an excellent view and atmosphere, as did the breakfast room and courtyard

the breakfast was varied and excellent

breakfast is memorable, with delicious juices, bread, hot chocolate, and several classic mexican

24/7, room with window, good hot water, comfy bed and warm linens, quiet minisplit ac, excellent wifi, very friendly staff

excellent wifi and great location

the room has ac and wifi, which was very convenient

well located; safe; pleasant and helpful staff; fast wifi; and fitted with probably the best shower we've had in many, many years of travel: the size of

they let us do early check in =) totally recommend this hotel

i appreciated the fact that they were able to send out my laundry and have it back the same evening

location, allowed early check in as room was available, much appreciated

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

was great, friendly staff, very helpful, excellent breakfast served on the rooftop with great view of a gorgeous tree and very attentive details in

the breakfast is super delicious & staff is very helpful & flexible

the whole property was really lovely, with a beautiful rooftop terrace and delicious meals for breakfast each morning

we especially enjoyed the breakfast which was served at this really nice terrace

upstairs bar didn t have much of a vibe, it opened late and closed early so we rarely were able to enjoy

restaurant and bar with pretty courtyard seating

wifi could have been better indoors. free large water dispenser would have been nice.

i appreciated the parking since we had a rental

service at the bar a bit slow

no elevator.weak wifi

comfortable bed. clean. delicious fruit at breakfast.

location, free breakfast

the breakfast is adequate and fresh

room was small and very basic, breakfast mediocre

breakfast is okay but it's just a choice between fruit/yoghurt or tamale- could be better with more

coffee bar on ground floor and natural wine bar on rooftop were bonuses

the property itself was stunning, and the rooftop terrace and bar was the perfect place to end a busy day

he sorted our laundry and was always on hand to answer questions

roof-top bar with tapas was an added bonus to the on-site coffee house/ restaurant

gorgeous rooms, amazing service, beautifully designed and a wonderful rooftop bar and adjoining cafe

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

bed, extremely clean daily room service, good location, and interesting concept

breakfast was delicious and simple beans and eggs with toast and jam and choice of tea or coffee

excelent location great staff chef prepared breakfast with care and was delicious will be back

arturo is super friendly, the location is right at the heart of oaxaca city and they cook breakfast for you (chilaquiles and beans mine this morning)

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

travelled as a family (2 adults and 3 kids 12, 10 and 8) and stayed at the hotel maela for 5 nights in february

location and staff were great. parking. facility was clean

hotel, super staff, secure parking, comfortable room and beds located in old part of town with lots of market stalls, cafes,

good location, very helpful and friendly staff, big bedrooms. good wifi.

very friendly staff, close to everything, very clean rooms, parking available, excellent!

wifi was very good

wifi signal is weak

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi could be stronger.

they give you a hotel pass, pay the front desk, and you give it to the parking lot staff a few feet away

traveling as a tourist with my 3 teen kids, and it was great

they offer free of charge parking 2 blocks away from the hotel

parking arrangements

traveling as a tourist with my 3 teen kids, and it was great

information provided upon check in about the hotel, hours for breakfast, wifi password etc

wifi was good for working/checking emails

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

wifi connection a bit weak.

the wifi didn't work for half of our stay.

ut at least it wasn t hot) no big deal since i was always outside

rooms we got were on the first floor so no view, only laundry room and maintenance room

the room is very big and clean, the bed is very comfortable, wifi connection is very good, and the room has a very nice and clean bathroom

thea laundry service was not

the room is next to the laundry. it was little bit noisy

nice clean room that got serviced every day and the hotel provided a good breakfast

the wifi was great

breakfast was really good and the statt was super nice

also the breakfast is very generous and delicious

the wifi connection was poor. the mattress was too hard.