the pool is very much appreciated

kitchen and bathroom floor very cold and slippery

we had a kitchenette

heating and kitchenette were well utilised

the room was labelled as a kitchenette but there was no stove top, just a microwave

was great across the street from the beach and local bar conveniently located right next to the hotel

only the small water park was working

super convenient parking with ev charging

wifi was good

we requested an early check in and a late check out

room was not convenient to the parking lot and could not use a luggage cart due to stairs.

was great and we liked the incentive that if you didnt get room service you received a 10

the resort itself had all the amenities one could need, restaurants, pub, pool and gym

room service was avaliable 24/7 and it arrived quick and was really good

explanation of covid impact on room service, i.e. cleaning room.

the barking parrot bar was right below us, which seemed to be the place to be on weekends so if you

i liked the inside yard with the table, pool and

front desk was very helpful and allowed me an early check in and took phone messages for me while i was away

lots of places outside of rooms or around the pool to sit and hang out

pool was very clean

pillows good -location is very good for bike ride to the kettle valley trail to okanagan falls -pool was nice and private, not on the street like some

called and asked for housekeeping, they didn't make our bed :

the only thing was the kids in the pool thursday night yelling and screaming till 10pm.

the pool, hottub, grounds, fitness room, our room, beds. basically everything !

portant for travellers) on site restaurant and bar

although they do offer room service and when requested by my mother they said they weren t able to, so we had to go down

loved the grounds, very pretty with all the flowers, loved laying around the pool, our room was very nice and clean, and in the morning we sat out at one of the tables and

really nice room, and pool is great. staff are really friendly and it’s all very clean.

also no one told us that we'll not have a kitchener, because on pictures, room has a kitchener

nice kitchen space

the location is great, we loved the grounds and pool, we really liked having a kitchenette.

nice swimming pool with great slide for the kids

early check in was perfect, great attentive staff, excellent and spacious room, very accommodating

roomy, clean, equipped very well. laundry and kitchen a big plus.

the suite was beautiful, clean and the bed was very comfy. i love the gardens, pool & beach!

no pool available

hockey kids screaming and roughhousing in the pool with no parents around

my kids loved the pool and the staff was very happy to come and supervise the slide so my kids could

room that had a comfy bed, kitchen with full fridge, microwave, 2 burner stove, and dishwasher

large rooms, very modern with everything you need in the kitchen

the pool was a generous size and very clean

breakfast wasn’t enough hot food for all guests had to just eat cereal

close to winery, friendly and competent stuff, very good breakfast, well maintained

swimming. pool

it was nice, new, clean, spacious, quiet, friendly staff, great breakfast

very clean, excellent breakfast, very friendly staff

loved the location. bar staff were amazing

sound system from the bar is piped to numerous outdoor speakers.

you can choose either to have your breakfast at the hotel or walk 5 min to the next hotel where you can have a breakfast buffet

can't fully open the shutters in the area where the spa is in the room.

breakfast facilities not open by 9am , unbelievable for a full service hotel.

guest laundry

indoir pool, hot tub and sauma are amazing

spacious apartment with all kitchen facilities expected

saw multiple outdoor barbecues, a sandbox for kids, outdoor and indoor pool facilities, and a gym

lots of amenities nearby and quick walk to a beach that was perfect for the kids

great location, excellent breakfast, kind and helpful staff, cleanliness

wonderful hosts, a spacious room, a lovely bathroom and a great breakfast

back yard had lots of space with birds and butterflies and coolerin the morning for breakfast

everything about our stay was lovely. the full breakfast was a highlight.

breakfast was excellent, with a variety of fruits and yogert with the main course.

room service

ke the pool and hottub downstairs, and the lovely attached restaurant)

ordered room service, and received 5 star restaurant quality

we were facing the parking lot and the misson kitchen

have to ask for room service, tell them what to do, they almost come late after noon

breakfast is amazing

from the front desk clerks to housekeeping to the woman in the laundry room just off the parking lot, every single one of them were friendly and helpful

good laundry facilities

we got in really late so they let us have a late check out the next day

gym and sauna were nice to use

the wifi was a little spotty, but wasn't too bad.

good breakfast, close to downtown

pool, the gym and american breakfast included

great room service

another thing we didn t like was the room was so small for 2 adults with 2 kids

location, pool, lobby

loved the photobooth and games / movie room for the kids

pizza from front desk staff for in room service

the pool area is ok for kids, but not great for adults

i had to put all baggage out of my car and bring it to check in desk by myself with two kids

the room was nice and clean ,had a kitchen which is nice if you have kids with you.

that it was central. that it had a bar and a restaurant.

sad the pool was closed but understandable with what s going on.

parking was limited

if you want to make your own food stay in the tower where you get most of a kitchen

clean, quiet and wonderful breakfast included!!

nice pool, hot tub, business center, & amenities

kitchen staff were all attentive on their job

breakfast was included and perfect for what i needed

none of the gym equipment works

pleasant experience; lovely well kept grounds, courteous helpful staff, comfy bed, free wifi, free breakfast, clean and good temp in both pool and hot hot tub

otherwise clean and nice room with parking right outside the room

had the double room with the kitchen

good parking and access

no breakfast offered . but had kitchenette

probably enjoyed the pool the most out of everything

outdoor swimming pool and its location

gym had up to a pair of 30 lbs dumbells, stationary bike, treadmill, 1 bench, and some kind of

more up keep to the breakfast food quantity and maintenance to gym

very plain breakfast.