friendly responsive staff. delicious breakfast.

breakfast was just ok

i am used to more traditional breakfast

downtown, room was small but very well priced, great breakfast, staff and historic character

the sitting room with a nice extra comfy touch, good bed linens great breakfast

excellent associated restaurant with real food, location, and valet service. free ev charging

much, i mean maybe the pool could have been a bit longer for swimming

wish the pool bar had been open during the week since it was my spring break

the rooftop pool and gym were fantastic - great views of the town and surrounding mountains

loved the pool on the roof

great room , good size, nice decor, nice pool

is very accessible and the staff was so so kind, hailey the manager and all the front desk staff, room service staff were very nice

the location, the staff, the spa and the hotel in general was awesome!

location, room layout and coffee bar treats, roof top bar

everything. great staff, great facilites, amazing pool, dog friendly, convenient location

space was large and very nice

pool needs to close later then 10pm on the weekends

one came in to due the bed or change sheets & towels

free parking spot is a plus

the gym was still closed do to covid & breakfast was to go in doggie bags ud83dude12

super friendly staff. clean rooms. good size rooms. they offer waffles for breakfast.

i just wish breakfast was available

the room had a kitchenette, but no pots or pans to cook with.

their breakfast is what you'd expect but a big plus, they have a waffle maker

it was possible to do laundry on the premises

the hot breakfast was also appreciated

updated, clean, nice people, good breakfast, nice room service.

the space around the pool was dirty and messy.

pool was great for the grandkids

embassy suites breakfast is always a treat and makes the extra $20-40 on this room worth it

pool was pleasant and clean too

getting in and out of the facility and the fact that they never put on their website that their pool was under construction so my husband and i thought we were going to go swimming in hot tubing

liked the breakfast option grab and go, location easy to find and nice view of the hills in slo, we got the

we were not able to use our complimentary breakfast

liked everything except the breakfast was limited options

appreciated the grab and go breakfast bags in place of the usual breakfast bar due to covid restrictions

ample room, comfortable bed, rooftop pool, good breakfast

they have the most flexible pet policy in the area that allows cats

pool is for sitting in only.

pool area was great for my 4 and 7 year old as they could stand up

pleasant continental breakfast

loved the ambiance, the breakfast, the atmosphere, the friendly staff.

great breakfast

am always blown away by the beauty of the location, the friendly and helpful staff, the breakfast buffet (love the brand of coffee)

breakfast was basic, but filling

the room was clean. my kids loved the pool.

pool area very nice

no problem with slightly early check in. comfortable bed. clean. nice little balcony.

had a problem with key to/from pool

all of the staff were friendly, we enjoyed the pool and hot tub and the complimentary breakfast was a nice bonus

very clean room and staff was great, key cards worked, and the hot tub and pool were clean

plus guest laundry isnt sketchy to use

lovely room. coin laundry. coffeemaker in room.

the maintance man and laundry room gentleman were the only two employees who cared and were kind

early check in. friendly receptionist.

we love the pool and hot tub, and the kids enjoyed the rec room

he tried going to the pool but didn’t open till 10am and i believe check out was 11 so he wasn’t going to give him

clean and spacious... very pretty area and free use of a lovely pool and gym facility..

3 miles of beautiful running or bike path behind property, access to resort gym, tennis courts and pool and very friendly staff

having the spa right next door gave it a resort felling

good if you like to play golf

provided to take a casual ride down the bike trail behind the property to avila beach along the golf course

relaxing, nice room with spa tub

beachfront, sundeck, complimentary ice cream sandwich, pie social, rooftop breakfast, spa tub, fireplace, top notch reception, unbelievable booking

location; excellent breakfast and rooftop patio eating area; social/hangout area with pie, ice cream, coffee popcorn

the breakfast cafe, joe mommas is great

breakfast was better than expected

great onsite amenities: nice pool area, great breakfast, fire pits, onsite mini market (snacks, sodas, alcohol), onsite games:

i wish i could stay longer enjoy the pool.

arriving on free pie night and waking up to breakfast included were unexpected bonuses

breakfast is included and not just continental type, so that saved us money every morning

the suite kitchenette was an afterthought, or so it seemed: the keurig coffee maker in the kitchenette has to

th pool area was the biggest hit for us

surprised at how big the room/unit was and how nice the pool and grounds were

it was beautiful the pool, the grounds, the beach everything was beautiful

especially at sunset and the size of the room was great, and very handy to have a kitchen and laundry facilities

all good - but very expensive in comparison to similar spa resorts we stayed in

only thing someone may have a problem with is that there is no elevators and the pool area is nice but small with no ocean view

kids enjoyed the pool & hot tub till 10pm

i also tried to get early check in but was told i could not

pool was not in service

i spoke to david early in the day and he put me on an early check in list and we were able to get into our room

location, gym access, suites with kitchens

but again you can pack all that and just have a cooler down at the pool so it was more of a “wish they had it” than they “need to have

good location，clean，fully equipped kitchen

they let our kids use the pool after checkout and provided everything we needed for a final shower

suites are: (1) big, (2) very clean, (4) beautiful, and (4) thoughtfully designed with a great kitchen; it's far better than your average compact hotel room

it was realy nice decorated the room, swimming pool and area

pool was heated and so relaxing

the room included a mini kitchen with dishes and the pool was heated well and had a lounge area with heaters

amenities were great, wonderful dining within a block or two, and the pool was wonderful for the kids

very nice for kids

i had really hyped that up to our kids and then we got there and everything was barricaded

oceanfront views, unexpected amenities, way better than average breakfast, and perfectly heated pool

a particularly heavy step, but i was thinking it would be a problem had there been a family with kids running around above us

charge point ev chargers

view, oceanfront room, which was such a nice surprise because i rather look at the ocean than kids in the pool

we were blinded by the gym building and we couldn’t see the whole pier and and the beach at the same time

were a lot of flies outside, no fault of the hotel, but every time we went outside on balcony or pool area, they were around

great view from our balcony of pool and cliffs, where we could watch the sunset

considering the room rate, the gym facilities were poor and breakfast was fairly basic

breakfast is amazing and different each day

breakfast was a nice surprise

was very good, the room was clean and comfortable, the kitchen was also clean, the breakfast was very good and filling, the view was very beautiful, it

play area could use bumpers around the bottom of the fence, so the ping pong and mini golf balls didn’t roll off the edge

the pool and the hot tub, and the playground - there were things for everyone

i was surprised that the kitchenette was not stocked

pool and spa were amazing

the free breakfast included toasted bagels, fresh fruits, pastries and assorted oatmeal packets

loved the pool and the hot tub

very small breakfast

breakfast options were delicious

right at the beach, everything is a walking distance, kids friendly place!

it wouldn't bother me at all if my kids weren't with me but they were and they were smoking inside and outside

however if you are on a budget, and dont care about those little annoying kids - then it's still a good value

floor was noisy due to the above room having kids running around but since the location was so good, it made it not as

there are swings for the kids as soon as you get on the beach from your room, also the wash area

compliments to the chefs/kitchen crew

loved the gym and the rooftop bar, rooms were big and comfy

pool and location of spa

room service really was non existent never answered phone

complementary ev charging, location and not too crowded

adult drinks at the outside bar were not good all tasted the same the auto switching the room were not working and lights would

an ocean front balcony that offered a second space in the room - very helpful when staying with kids

not enough food options for younger kids.

our first room looked over the kids playground.

working the bar thursday morning was extremely rude to and other guests trying to order coffee

bar serves great food even though selection is limited

early check in

view staff was very good easy parking love the bar area easy walking distance to beach and restaurants shops are easy access too fire pits are

great room service and front desk service

no room service

we ate at the bar upstairs just once

asked for an early check in and they had our room ready with the strawberries ready and champagne chilled

and being able to soak in the hot tub while enjoying the delicious room service from the restaurant was bliss

parking is cheap

the wifi is lagging so we just used our 4g on our phones and there was no microwave in the room.

liked the people, grounds, room, furnishings, window treatments, security, gym, atmosphere, bedding, comfort

had to ask for room service to come back to a fresh clean room

excellent facilities with laundry available

our view is a wall, completely blocked & trash cans. also, wifi wasn't working.

every things besides the room service only available until check out

the parking

free wifi

very friendly great breakfast and free drinks in the bar when we arrived!!

it accommodated family people and party people they even have an area for picnic and barbecue including a dog park

wifi is slow and spotty. the furnishings could be lighter

including the jacuzzi and pool

idea of kitchen and being able to have utensils for a warm meal

i will probably needed more information about the other services such as the swimming pool.

no restroom located at the pool.

late check out and staff were friendly.

two kitchen chairs no sofa

kitchen could be a little better stocked - maybe bring some of your own stuff if you need to cook

it was spacious, with a full kitchen, and a huge patio to enjoy the views of the bay and nearby park

time we stayed in the loft, a comfortable suite with kitchen, living area, bedroom, and view of the bay from the deck

traveling companion was quite sick, and the staff allowed us a free late check out with option to book again for that night at a discounted rate if they were not

the staff was excellent especially tracy at the bar she was extremely friendly and helpful

location was fantastic, right next to heron rookery and golf coarse.

the heated pool!

so relaxing with beautiful views of the golf course as well as the bay. sunsets amazing!

and the bar and restaurant were very good

hotel is in a very quiet part of town and has a golf course

wifi was really bad in our room

need wifi extender to improve signal

could be a pool

a bar is in the room

pool out order

positive notes: check-in was a cinch, parking lot was snug enough, anywhere you parked the room was easily accessible, unless handicapped

wish there was a washer and dryer on site as well as more parking- the parking is pretty narrow in some areas

the pool was closed and no breakfast cause of the covid

poor wifi connection, that s important to me being a uk visitor without our normal cell phone

we talk to room service lady about hot watering the room she mentioned she reported to management in this room

up needing to stay an extra night and they gave us a discount on both the room itself and the pet fee)

for hearing the sea lions and the sea gulls at night :-), staff was very friendly and they did room service every day if requested

wifi works well

nice big parking lot

i was expecting a continental breakfast, though it wasn't. also the kitchen is way too small.

all restaurants were closing their kitchens by 20:00 and would be putting chairs up while your eating by 2045, only one place is open

no towels or paper towels for the kitchen.

paper plates in the kitchen

the pictures i thought it was all suites with kitchenette, fireplace and seating area

basic gym but all i needed

not a bad location comfortable beds small but ok gym staff really friendly

pressure in shower was very low, gym isn’t worth the effort, room directly across from house keeping and noisy early in the

gym (even though equipment is a bit older)

great location, lots of extra services like a small gym and laundry, large rooms.

our room included a wet bar - which had a very thoughtful surprise for us

alcohol free staff even had time and consideration to call 2 hours before to give us an option of early check in if we wished

location. the spa pool. the view from the room.

can get me into another hotel which was not the same quality and it had no air-conditioning no pool no good amenities that was the fix

great breakfast. it had great choices including greek yogurt and fresh fruit.

had a nice breakfast and the spa facilities were very nice

staff amazing! breakfast better than most! very clean and well maintained

very clean. staff helped with early check in.

asked for early check in hotel was not full did not get it and room was overpriced

location was great. very friendly check in and early check in. room was large, clean, and quiet!

she wanted to charge me $25 for a early check in and i told her i wouldn’t pay it

the view from the rooftop was nice and the morning breakfast and afternoon wine was wonderful

proximity to restaurants and golf

breakfast was just ok

was beautiful, breakfast was great nice egg sausage you could have waffles toast bagels and milk juice everything

laundry facilities clean and easy to find

it had all the needed supplies stocked in the kitchen and bathroom

no tv remote no plastic laundry bag lamp by bedside have to get out bed to torn off/ no switch at base

on guard the rest of my time there looking for others so they wouldn’t come in contact with my kids

only two cereals and one should be for kids