was exelent, except the time schedule for swimming pool

nice bar restaurant as well

wifi was a bit weak.

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by, also loved the bar and restaurants in the

the balcony dangerous for the families with little kids.

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

location clean very good breakfast

decor of entire hotel, pool, lounge area outside

the wifi was not working correctly. had to go to mcdonalds

also in ordering a glass of wine from the bar for the room, the delivery was incredibly rapid

laundry service provided and the breakfast options were not that great

the laundry mat was near by

mini bar and free airport shuttle

i loved how late check out was an option !!!

location from airport after long flight to catch a good night rest, late check out was nice

early check in was ideal

early check in time

great location in a cute town- close to restaurants and the bar next door is

nice pool bar at the corner 4

nice personel, early check in and made our stay as confortable as possible with our little

also bar madrid a block from the hotel had great latte we went a couple times a day

quiet bed large and very comfortable only minutes to metro and uber provided for airport terrace bar open for light snacks at evening hamburger and potatoes with great

very clean. room service people were awesome. free hotel shuttle.

and the last day we were checked out and asked if i could get a coffee from the bar and wasnt open until 5

free wifi was not reliable

your charges at your swimming pool bar were different every time u went for the same order

nice sized swimming pool although looked inviting wasn't quite warm enough at time of visit

pool was great kids loved it

airport shuttle, proximity to airport, pool and playground for kids

rooms are clean and very spacious with a good sized work desk looking over the garden and solid wifi

bed, pool, playground for kids, airport shuttle and the staff is amazing

wifi in the rooms was not usable

room service was honest and excellent

size of the room, the personnel was super helpful and polite

the gym was always clean and the machines were enough

there was no salad bar at the breakfast buffet but i noticed this at many hotels in madrid so i assume it's just a

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

poor wifi

oradically).

wifi wasn't very dependable, it got cut off very often

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

dependable wifi, helpful staff

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

good spanish breakfast

to get to and from madrid, didn't like that we had to pay 8€ extra a day per person for a breakfast meal, wifi was not available,

the wifi is poor and i requested for a double bed but given a twin bed.

wifi in our room on the corner was not the best.

at reception they didn't informed about wifi. for 130 /night they didn't have room service!

terrible wifi

a weak wifi but that's it

great value for money, amazing terrace and pool, friendly staff and easy access to the centre.

the pool was a lovely area and the restaurant food is a must

there is no room service

strong wifi

of the waitress in the bar was so kind and full of positiv energy that i haven't met before

lack of facilities like mini bar and kettle

cooked breakfast, we in the uk offer continental, my idea of hot breakfast isn't a frittata

they were also very happy with the breakfast here too

a bit more warm choice with the breakfast would have been amazing, but that's a detail

produced by the elevator (early in the evening and early morning it sounded very loud) and no bar fridge

incomplete kitchen equipment (kettle)

sink was unusable as it was about 15x20cm, so we had to brush out teeth and wash out faces at the kitchen sink

kitchen was clean and the room was prepared in advance.

the kitchen door was left opened during other nights not offering the proper safety

told me to leave lugagge on the kitchen or garden but that’s a common space so it’s not safe

labyrinthic layout. gym is very incomplete. a little further from the city centre.

the hotel also offers a solarium on the seventh floor, a laundry room on the sixth, and a gym in the basement, which are all nice added amenities

gym exist