it wasn't crowded with little kids, very relaxing.

think the pet policy needs to be updated

excellent wifi, customer service and location.

had a restaurant, bar and nice pool

kids loved the pool

spa and pool

very pretty bar with tvs

the bar - my husband and i went down to the bar before closing the guy was sweet lol seemed like he

everything was very clean, we love the set up for the room we stayed in, having a view of the pool on one side

server at the bar was great

had to personally call to request room not recently occupied by pets

great location, convenient parking and has big workout gym.

pet friendly, clean, location

and the bar was welcoming

would have made our trip perfect if they had room service as well

of liked a laundry facility to have on hand

room wall is the gym can shaking and all the gym noise

room service was fantastic

front desk staff and room service employees were absolutely top notch, going well beyond anyone's reasonable

early check in way in advance

suggested that we stay on the first floor as it was right next to all of the amenities (spa, gym, pool) and

there shouldn't be an extra charge just to use wifi for streaming or gaming

the staff are so friendly, the rooms are soo clean and have the best a/c, the pool is perfect and the restaurant

room service was prompt and delicious

welcoming staff, love the spa feel aroma, clean comfortable rooms and the location was everything

they gave clean rooms, lots of good facilities such as ev charge, coffee machine, fridge, swimming pool, i

the vending machines in the laundry room didn't work

she never called to have dinner or use your spa and pool

price. housekeeping. comfy bed. free parking

free ev charging

i did not eat breakfast nor did i use the wifi

wifi

everything was great, the rooms, the place, the breakfast, the laundry room

i had a great room and great breakfast

as i was walking to my room a man mentally disturbed (or high on drugs) was walking around with a golf club

wifi was unreliable

pool was too cloudy to use and the hot tub jets didn't work

staff from the night clerk, morning clerk and breakfast buffet attendant were all so nice and welcoming

the staff were friendly and kind. the pool was great. our room was spacious.

they offered breakfast daily as well

pool even though it is advertised as with a pool

very comfortable place, it's got a kitchen just like home away from home

the room was spacious and i really liked the spices in the kitchen

fitness center did not have any workout machines just cardio machines

we had a pool view, which the kids thought was awesome

i appreciate they offer the laundry machine

free wifi

parking is very limited & they charge $20 a night, & pool, gym was closed which was not disclosed when purchasing

hospitalityfront desk and bar team make you feel welcome at the hotel. thanks

there is no bar here. also no bellman.

kids friendly hotel my kids loves it :)

the pool was so nice along with the service

no room service, qr code never worked. no elevators, no working fan in the bathroom

coffee shop, overpriced yet nickel and dime for every item, wifi, steep daiily parking, pets, etc

pool closed too early.

the gym door did not open with the key

we also chose to take an uber to the airport in the morning as the shuttle was not available until 6:30 am

beautiful hotel, an amazing reception staff, amazing shuttle driver, and a beautiful, large room

would be informative to your guests to know that you provide free shuttle service from the ferry pier to hotel

also their breakfast buffet was delicious

there were antique furnishings in the room, but modern conveniences like wifi and air conditioning

property was in a great location, has reserved parking and is kept in great shape considering how long it s

parking was near by and it's in the heart of old town san diego.

appreciated that there was designated parking for hotel guests as old town parking can get very packed and hard

the accommodation that we didn't like, the hotel currently has some staffing issues for their bar and restaurant

the wifi was down during our stay with no solution available which made things challenging

not able to use pool or hot tub due to an excessive number of kids in the hotel and pool area

walking distance to old town, restaurant and bar were a plus

the pool and spa not working.

for a pet was way overpriced

clean and comfortable beds. good breakfast

even my kids would rate it 10/10

every thing is great staff, breakfast and of course the heated pool great!

some noise is to be expected but kids running and jumping is not

every thing is great staff, breakfast and of course the heated pool great!

parking garage made me feel that my car was safe

they definitely upgraded with a more modern look.the hotel is pet friendly.

aside from that, the surrounding neighborhood is not the safest for kids or people traveling alone

breakfast was a plus

super clean, free parking and breakfast

the dog also swam in the pool which made it a little uncomfortable for my kids to swim

breakfast was excellent. kids loved the pool.

elevators were slow due to kids pushing buttons, etc

guest laundry facilities were small and not maintained for a hotel that size and it cost me an extra $225

bar and breakfast are amazing, delicious and a great value

wifi in my room wasn't working

there is no sink in the bathroom and the only sink in the entire apartment is the kitchen sink

was lacking of cleanliness and basic kitchen stuff like wine glasses, plates and cutlery.

even a 'proper' room is somewhat unusual, in that the only basin is a large kitchen sink, without a plug or

such as a mirror in the restroom (there were 2 girls trying to share a small mirror over the kitchen sink),

i was told to order ice through room service, which i did, but they never arrived

proximity to restaurants/bars.froendly service - good room service.

lobby was nice and smelled really good room service was very good the bed was comfortable and the bathroom was

allowed late check out til 1pm

pool is very fun

rooms have a kitchens which is really nice (stocked with utensils, dishes, glassware and pans, air fryer)

loved that the room was super clean and had all the amenities i wanted-large kitchen with all amenities, 3 full

also a shared laundry room, an ice machine on our floor (3) and self check out snack area in the loobby

loved the kitchen and the outdoor space

) at the front desk for the hospitality and allowing a late check out

i liked the location as it is close to many cafes and food spots. my kid enjoyed the pool.

the swimming pool is nice, but i believe there s room for improvement to make it even better.

laundry room and snacks have been closed for way to long

i prefer the floor to have been mopped prior to my arrival so i don't have to do it , for a pet friendly hotel

staff was amazing the housekeeping was amazing laundry room was great

was great, you can stay in paradise point resort & spa whole time and enjoy your vacation no need to go out for

little golf

from the front desk greeting me for my birthday and having my rooms ready for early check in, to matt driving

we had a fireplace in front of our suite but it was occupied all evening/night so we didn t get the chance

the many at barefoot bar & grill cold use some updating. but the service there was fantastic.

they did not have a viraety of food for kids.

5% service charge at the resort restaurant was inappropriate. gym was lacking some free weights.

location is beautiful and peaceful, and they are pet friendly.

it was nice for kids that they played a movie each night of our stay outside by the pool, if you weren t

amount of facilities, the pet accommodation, and that it felt like i was sleeping in a botanical garden

location is near downtown san diego and very close to the airport with a free shuttle to and from the airport

by airport, amazing front desk staff, allowed early check in, airport shuttle, delicious avocado hummus and pina

was too expensive and we had to park across the street with 2 kids and all of our stuff

great for romance and kids

shuttle service to the airport

gym was poor and it felt a bit grimey in the corridors.

then we went on to saying that s it s actually the kitchen staff that is having a problem

the wifi was pretty bad. 11 am checkout seems early.

the pool was to small.

rooftop pool, the restaurants for breakfast, the square room (living, dining, bathroom, and bedroom), the

the gym is open 24

very romantic. spa was a fantastic experience. every meal was delicious.

no complimentary breakfast

view and access to gym right on water

we had a great view of the pool so it was still very nice

the gym seemed pretty good though we didn't get a chance to work out

they're pet friendly

staff very friendly - nice room with great pool area

the breakfast.

it has a good laundry and gym so staying there is completely feel like at home

heated pool and jacuzzi was great

always so many little kids in the hot tub that it wasn t enjoyable

always so many little kids in the hot tub that it wasn’t enjoyable

i liked the location of the property and the shuttle bus.

could have a little more depth for adult swimmers, but for our kids was perfect

little italy location exercise room swimming pool

have stayed here since 2018,it s always been clean and friendly, it has a nice bar

fully refurbished - gym and pool - distance from the sea side - distance from the airport -

fully refurbished - gym and pool - distance from the sea side - distance from the airport -

meal in bar was good and reasonable cost.good service.

the wifi signal was weak.

no room service

room service per request.

would be nice to have a bar that's open on the weekends

my niece enjoyed the jacuzzi and gym

can't do laundry, no refrigerator, or microwave in room.

we arrived early and the early check in fee was minimal

room service line went unanswered, had to leave a message and wait for a call back

could hear kids screaming next door

the staff at check in and during room service was great.

desk did a great job, the hotel was close to other beaches and the suite was spacious, with a kitchenette

my 2 year old loved the pool

the gym could use an update and more equipement

it was clean, had a private beach with cabana beds just for the hotel guests, they had kitchen appliances to

the private beach, free parking, free beach umbrellas and cabanas

close to the airport with shuttle srevices

no room service

room service was on time as we scheduled the night before

the bar staff was friendly and food was good as well

room, but, unfortunately, the hotel change my wife a $ 50 extra for the room and $75 for the pet, which i did

district of san dieogo, with very clear check-in instructions and lots of amenities including pool and parking

just try the gym, the games room, everything

communication, great spacious apartment with everything one needs and more - big well equipped kitchen, balcony

the gym and outdoor spaces are magnificent

is modern in its furnishings and decor, with beautiful shared spaces on the the 7th floor (gym, massage, outdoor

my girlfriend loved the view and walk across the deck while i loved the gym.

the pool was closed due to covid.

everything was great! our room was clean and well stocked. breakfast was delicious!

was comfortable front ask staff helpful courtesy shuttle very helpful gym was nice water and lemonade in was

breakfast was great!

they have a bar

was never any room service our whole

4) no room service

excellent staff, very accommodating and food was delicious. great place for kids

great hotel at a convenient location. rooms are spacious. breakfast is excellent.

wifi was good, and also the area is really near the center of san diego

able to connect to wifi,tv remote work when it wanted ti

decent place for the price. comfortable beds. wifi was fine too.

towels were stained, ceiling had water leak stains, outlets were stretched and or not working, kitchen sink

parking wasn t free, didn t like the poor breakfast, the lobby didn t answer quickly, the laundry close