we were in the deluxe room la cueva with a king size bed, fireplace, huge spa bathtub for 2 people and beautiful views of the garden with an almost private balcony outside

spa bath had some issues, the plug didn't work at first and one of the staff did fix it after about

good wifi

is very calm and peaceful, it felt like a spa break

wifi is weak! extra bed was not comfortable for our teen girl

it was cold in the evenings and the wood for the fireplace only lasted 2h wifi should improve

breakfast (included) is excellent and ample choices (-) no restaurant with bar (serves breakfast only and has no bar) (+)attentive staff, excellent breakfast, clean and comfortable room with coffe maker and minibar (+) the room, the amazing bathroom with its copper bathtub, the gardens, the breakfast (+) beautiful colonial style rooms and the breakfast is incredible (+) gorgeous room at an amazing value, great location, great breakfast, and super helpful staff (+) the breakfast was delicious with tons of hot and cold choices (+)garden and very comfortable room, also amazing friendly staff, very helpful and breakfast which is included is the best included breakfast i had in a while (+) breakfast was generous with lots to choose from (+) they have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards

a simple bed & breakfast

nice little hotel, close to the city center. good breakfast. friendly and helpful staff.

quiet. staff friendly and helpful. breakfast nice. clean.

the breakfast was very basic but ok

excellent staff, they missed our prepurchase breakfast, but graciously compensated

the atmosphere makes up for it, the kids were relaxed playing in the garden

breakfast was very good. the property is new so everything looks great

day one, we arrived for breakfast at 8 a

delicious and beautifully presented breakfast

even helped me with laundry for a small fee

on-site parking

it has a private parking space

id not provide us with our own

early check-in, comfortable bed, wifi

owner was very nice , parking area was secure, room was clean, water was hot

wifi did not work in my room, so it would be nice if you can fix that for all your future guests

no problems with wifi

wifi was spotty, as has been mentioned by other guests for some time now

wifi was terrible, could not get a stable signal in the room.

internet was slow but we still had it better than no wifi

they did our laundry for us for a cheap price

personnel was really sweet and accommodating they upgrated me for a bigger room and let me do an early check in after a long bus night quiet but still very well located in the centre clean, and

has its own private parking space

heater, comfortable beds and pillows, super friendly staff, location, quiet, free off-street parking, everything exceeded all of our expectations

liked the location, private parking, and friendliness of the staff

lovely place, great price value and they have a private parking behind the gate

they also offer free parking which is a plus i m the center of san

wifi i found in a hotel

has private parking across the road

beautiful interior patios, rustic old style. great service with parking

very good location. off street parking close by. friendly and helpful staff

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

was amazing, cleaning was amazing, staff were so helpful and friendly i loved diego and himena, breakfast was good

breakfast is delicious with many options

it was clean and well cared for. the restaurant and bar were great.

everything above big bed and great breakfast and the safe in the room.

they do a laundry service for a great price by kilogram

a nice simple breakfast is served every day

the service was amazing, staff super friendly and the breakfast was the best one we had so far

the breakfast choice is fantastic - all included in the affordable room rate

breakfast every morning was delicious

very responsive prior to our arrival to arrange airport transfers and accommodating early check in for free

i needed to work and did not have wifi for 2.5 days

strong wifi

wifi doesn t work well at all in the room which is actually important

bar and snack food open in the evenings

as someone who works remotely, the hotel's reliable and high-speed wifi never failed and ensured seamless online work sessions

beautiful courtyard, delicious hot chocolate, room service. comfortable room. great location

wifi in room, no coffee/drink refill at breakfast and you had to choose between fruits of

big old walls, no mobile data in hotel; wifi is okay but not the best.

good room

localization, very quiet, friendly staff, good wifi, good restaurant

very clean and comfortable with crisp linens and complementary coffee room service

meone from the reception has to walk with you to open the gate)

the gentleman that assisted us with the luggage to the parking was very nice and genuine

very friendly team,nice and clean room,best location,free and safe parking

there is also great and affordable room service we grately recommend especially if tired after al day excursiones

the breakfast left much to be desired……

breakfast was delicious buffet aswel

breakfast is pretty bad

room, great bed, great shower, very good included breakfast, free parking, super location, very helpful staff (even with our rubbish spanish), nicely

breakfast was not very exciting

room it's self was nice but opened onto breakfast area so a bit noisy in the morning

the location is perfect, right downtown and still very quiet. breakfast is good too.

very nice breakfast, thank you

we only ate in the restaurant for breakfast and it was great

breakfast and that the location is near to the downtown

we asked for vegan option for the breakfast and they were more than happy to provide us

the included breakfast is tasty and filling

our breakfast was included and very tasty

very noisy in the night ,cuz there is a bar and there are lots of cars running nonstop...

the music from the sport bar on the bottom was loud till 3am

loud that we left a day early even though we had prepaid (unbelievable noise from the hall, the bar in the hotel, the bars outside the hotel)

think it came from a close by bar with

have a restaurant and small bar as part of hotel

good wifi too

5 mins later he brings the remote then another 5 mins later he comes to bring us the wifi codes instead of just giving it to us all during check in

wifi was really stable good for work, sometimes had some weaknesses

good wifi, also

wifi was a bit spotty . hot water took a few minutes to heat up.

they had parking...

parking on premises is a plus, being so close to the central plaza

clean. great location. parking

the restaurant served a lovely breakfast that was included in our stay and it was delicious

r mexican standards) and served with the same quality service that you

the gym was extremelyyyyyy small and the equipment was not very good for a full body session

the bar and restaurant were excellent and really enjoyed a late night drink sitting round the fire pit

amazing hotel, great facilities, very central location, parking under the hotel.

location great customer services clean and comfortable beds great breakfast friendly

the breakfast that is included is not very good..

breakfast provided at a restaurant across the square was not at the same standard as the hotel

and staff the spa was awesome if you get a message ask for cecilia she was awesome total

you get to experience the san cristobal people, the staff is amazing and very helpful, lovely breakfast - very homely feeling throughout our stay

staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very

the free breakfast

in the room expect for bathroom but that was not outdoors window - damp room - bad to moderate wifi - street vendors during

nice breakfast and decent wifi

the breakfast

delicious and rich breakfasts. recommend it even just for the breakfast. very comfy bed.

location near to center, with a really good breakfast

breakfast was really good, coffee the best, i really recommend this hotel to stay

breakfast was small, not hot enough and only one choice of dish was offered

it was a great stay. very comfy room, a big breakfast and very kind people working there.

breakfast super good, hotel price so so lovely

small gym for exercising

the breakfast is generous, a lot of variety to order from a la carte

but my number one suggestion is try jesus' drinks at the bar - i think i tried flor de maiz

times, some common rooms like library, nice yard, high standards to comfort, cleanliness, small gym available, very safe place and environment, many nice restaurants and shops within walking

i had the best meals at the restaurant, the bar and the terrace

staff was friendly and helped us to book tours in advance and with our laundry

excellent! kids wanted hot cakes on the menu if you were to change anythih.

strong wifi

unfortunately, the wifi was very weak, almost unusable with download speeds typically less than 1 mbps

good wifi

was broken which was frustrating, wifi didn t work, was very noisy because it was on the main street and stuff was very unfriendly

the wifi wasn't great but everything else was very nice

wifi does not work in the room

location was absolutely amazing, the parking 3was included and very safe

bad wifi

having a pool was nice but again this needs money spending

parking, close to center, hot water....

position, big parking, amazing garden full of plants, big room, old colonial house

location. right in the heart of the city. safe, attended parking.

secure parking. good restaurant. very helpful staff. excellent location

service

i needed a porter to open the parking door as it wasn't easy to spot.

desk staff to restaurant staff to the helpful staff members who opened the door to the private parking garage every time we needed to come or go - is outstanding

location, very friendly staff and very useful free parking space if you come to san cristobal by

friendly and helpful staff laundry service available (give them your clothes then pick them up later or have them delivered to

have laundry facility in house

super friendly staff and a heated pool which was very well appreciated after a day

the heated pool was plus too

the swimming pool was ok event if rally small, but was also used for training and lessons of kids outside the hotel therefore sometimes busy

checkin they tried to charge me extra for my 2 kids

even if we didn't use it has a small swimming pool available with warm water