nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly outside, nice view value for

it was a good location and easy parking.

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double rooms that other hotels in the area offered

wifi in room was unstable/ non existent

also had some options for kids

hotel is set in lovely gardens with lots of car parking in a very quiet area

room and bed with spa bath and balcony

the countryside, easy to find, lots of free parking on site secured at night

bright rooms, great food, friendly staff, only a few mins detour from motorway but really quiet, parking in shade

the breakfast is without doubt the best you will ever have

desk staff always greeted us with a smile and whenever we ordered something to our room such as room service, an iron, or a phone charger

the room was beautiful, the breakfast was delicious and varied, the lady on the reception was very friendly

the staff were incredibly friendly, attentive and accommodating. the pool was excellent.

and, the pool area is huge, and beautiful

clean great bar and cafe,

the restaurant and the bar are in the same building.

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the bar staff were slow

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

room service charges for cutlery or any request for basic items

2 gym facilities in the hotel building.

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

room service for just ice and the key not working

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

sustainability, with comfortable rooms, a wide range of breakfast options, and a well-equiped gym

gym is not properly equipped

room service were fast to respond and quality of food was lovely

excellent room, ev charging and very efficient staff

they didn t do early check in for us while we were so tired

very comprehensive gym. the restaurant was absolutely phenomenal ud83dude0d good parking

anada is cheaper than other parts of spain) +good place to stay with small kids, the swimming pool with the floor window is attractive

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

hotel wifi was slow and difficult to connect to.

the best was the bar and the bartender/waiter on the 15th floor

wifi.

hotel is very conveniently placed, close to the cathedral, shops and bars

room service was prompt

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

room service

excellent location, great staff. very clean. feels luxurious. nice breakfast

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

room, great breakfast, great garage for my motorbike, but most of all the people

coin laundry just 2 mins walk away

lobby and the bar area of the hotel have been modernised

people in the

gym was decent but not as many weights and machines but has the basics

get your hopes up for the rooftop pool or the gym

roof top pool and terrace and pool bar great place to chill after sightseeing

kids enjoyed the rooftop pool, even if the water was a little chilly

everything, from the hidden bar to the rooftop

50 euro surcharge per person for room service

homely and clean. all the details ! excellent room service. true luxury! small and friendly

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

the bar is small but very good

special mention to juan whose service in the coffee bar was so friendly

it is really misleading to announce the hotel as one having gym. disappointing

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room was nice would definitely go

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing in the spa

no kids in pool & extra charges for everything.

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi goes on and off a lot!

wifi was spotty.

excellent wifi

wifi was working well

easy check in and late check out

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

they even offer laundry services, which we needed

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi was not working. the breakfast was very simple. i missed vegetables.

wifi is good

wifi was slow and didn t work very well in our corner room

wifi was good and the room very

if is something to mentioned the slow wifi but it was not a real problem

wifi was very erratic

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

they let us have late check out with no extra!

rooms medium size with small balconies overlooking at a square with cafes& bars

free wifi and mini bar (no

breakfast was lovely too

location , room, laundry service . staff

good wifi

good wifi reception

no parking and no room service, but central location has tons of options

wifi didn t work on one of the days; electronic went out for a while one day

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

breakfast perfectly acceptable

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

everything was good. got early check in as well.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

super clean and beautiful rooms, lobby, and bar area

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar closed early so we used local bars

they give us early check in

the pull out bed was queen size so two smaller kids can fit in well

it was a nice touch to be able to use the sauna and small gym in the hotel

the pull out bed was queen size so two smaller kids can fit in well

traveled with my husband, 3 kids and 2 parents

the beds weed a bit uncomfortable, fine for the kids.

staff were very friendly and the roof top pool was clean and refreshing

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy for free coffee, tea and sweets

lovely hotel, very central location, with parking and a small swimming pool

the swimming pool area was a great retreat from the granada heat

given to kids upon check-in

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

nice to have a kettle in the room, there is also a communal kitchen upstairs

kitchen lacked proper dishes for eating and utensils for

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food services other than breakfast

really recommend 30 sec walking wine bar

no bar in hotel

early check in

the mini bar is a little noisy

location and facilities superb nice rooftop terrace with plunge pool a nice touch

was full of kids and cloudy

room, a huge double sized bed and a good sized bed for the kids

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants to see things from the hotel room

rooftop bar with the pool

the shower, the vending machine (the coffee one), the air conditioning, the room service

no wifi in the rooms, although is advertised everywhere.

price and location are great. clean comfy and the wifi worked well.

wifi worked fine

next, the wifi is useless in the rooms

liked the kit for the kids

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

good location, very clean and quiet room with nice street view. good wifi

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

wifi didn t work for us on any devices we tried sadly.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

roof top bar earned its reputation as the best in the city…and the view

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a bar and comfy seating so you can chill with cocktails and watch

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

their spa jet was possibly in fault? but they reassured they’ll fix it.

decent gym and nice to have the hammam (warm pool and small steam room)

wifi was not working

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

location is excellent, a lot options for tavernas tapas bar and night life

the tv worked great, as did the free wifi

we had a room with the balcony and the wifi was terrible.

from a problem with the wifi, everything else exceeded our expectations

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

staff was very nice, they give us bigger room since we had kids with us

we required laundry service and it was done by the bag for 15

wifi low signal