the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

swimming pool is tiny w/o any places to sit. all very cramped.

the pool must be biggger

rooms are beautiful!! staff is helpful and friendly! pool area is fantastic!

good. breakfast was nice. room was big enough and the shower room was clean and nice.

breakfast was only ok

were good but the pool bar was never open

music in the pool was good and the welcome drink was tasty

they don't have a minibar for you to store your meds or closet/drawers for you to save your clothes

pool very nice water in pool very good

the lady in the kitchen was such a lovely person

no sign of hot water when we went to shower, wifi wasn t very good or strong

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

was full so got the last room it was by the courtyard pool but very dark

parking

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

room basic menu at the restaurant very basic drinks bar not true to the menu food delivery mistake on side

with the power outage caused hot water heaters to not work so i had to shower my kids in cold water

and supper and cocktails in casa maria and one evening we came down to play a game of pool in the bar on the

parking was good but not well signposted so had to do loop through heavy traffic to find it second

parking was more difficult than anticipated

good wifi

the front staff provided a hair dryer and the wifi code when asked.

the offsite parking (although not part of the hotel, but recommended by them) was very disorganized and the

check in was easy and the hotel had parking space

beautiful view of the cathedral from the rooftop terrace! and excellent wifi in the room.

great location, clean and well-kept, spacious, strong hot water and wifi.

btw, the american breakfast was extraordinarily good and pleasant on the patio

this is where we had our breakfast served to us

parking

did not like their policy to retain the money when i booked and the breakfast could have been little better

the included continental breakfast was good

the staff was really lovely, and the room rate included valet parking which worked great

valet parking does not accommodate standard (manual transmission) cars

the valet parking does not handle standard (manual transmission) cars

hotel has a very small parking lot, we had to leave our cars outside the hotel all night because it was full

tv, a/c didn't work, not elevator, not enough parking space

good breakfast, have parking

there was no kitchenette, even though it was listed as a room feature

the gym needs more ventilation and equipment

fast and reliable wifi

late check out

the staff was very friendly and the parking was safe

complementory breakfast needs to better

breakfast was not included in our stay but we had breakfast in the hotel, food was average

they have a parking garage which was nice as well

too many bad things too list, horrible beds, no wifi in the room, place is falling apart

the pool was under maintenance, the restaurant had limited service.

the pool was dirty

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

the pool was under maintenance, the restaurant had limited service.

delicious breakfast excellent facilities amazing staff

always 15 minutes to have my car from hotel parking, gaps of attention, slow service in general (exception in

comfortable bed, pool, free water and beer, premium movies for evenings tv watch in bed, free parking, great

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

parking for free and included (serviced)

during this time i'd also had to seek assistance with connecting to the wifi

construction on premises, smell bad and pool was dirty slow service at the restaurant.

room service could be better

during this time i'd also had to seek assistance with connecting to the wifi

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

poor wifi

the property was in a good location, the wifi was good.

the laundry room came really handy. the room was clean and staff was friendly.

breakfast, room and location just wonderful

the pool was very cold water

breakfast buffet

loved the breakfast buffet.

the band in the bar was pretty loud!!!

gym needs major updating. very disappointing to say the least

good breakfast

the breakfast buffet :(

toilet and shower to close each other's not free breakfast

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4

the room opened up right to the pool area and we looked forward to the brunch every morning

the parking area is next to the hotel

quick service to get taxi close to every tourist location pool was awesome my kids loved it i would definitely

the facilities !!! just the time using the pool was very short.

also pretty decent buffet for adults and kids eat for free

the location, the pool and the restaurants

excellent breakfast, comfortably beds and pillows

also pretty decent buffet for adults and kids eat for free

i don t think anyone has ever asked for room service there

the breakfast could improve

the adults in our party on just the first night we decided to order pizza from outside for our kids to enjoy by

stayed with my two kids and i am glad i chose this hotel

breakfast could be more varied

the restaurant is delicious to dine and the breakfast is also great

clean, well-located, affordable. the gym is practical.

pool

friendly staff good location good price/value ratio frustrating slow wifi, bathroom is rather small, but ok

the place it's amazing also the pool.

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

breakfast was good

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

hospitality, in a great location and secure parking

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

the breakfast was old

breakfast so poor

an alternative option for swimming since the swimming pool was under renovation

the person who helped me never offered me the wifi password, never explained to me about breakfast

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from

good wifi

safe parking

great breakfast

plus, they cook your breakfast from scratch

improvements would be to have real butter

t margarine) and jam

breakfast and the overall service from the hotel was amazing and all the girls there were very

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent

clean, and have kitchen facilities

claimed that free breakfast was included: cereal, fruit, bread etc

was only there 1 night, so did not have the opportunity to use the kitchen

in the morning they have an excellent breakfast restaurant (very slow service as there is only one cook i think