pool , rooftop bar and breakfast downstairs

the pool and bar area was nice but suggest that some mid height planting be added to separate the 2 areas as i

great rooms, and nice pool on the rooftop. location is close to most things. parking is easy!

they have parking too

staff was very nice and breakfast was good

is a little calm oasis, tucked away from the street with a small pool and cafe which we particularly liked

loved the swimming pool and staff were very friendly and helpful

of amenities (available swimming pool, wellness and spa classes, comfortable air-conditioned room, nice and helpful staff

lovely pool, super helpful staff. a range of treatments available.

for spa were a bit steep

free wifi. nice garden. pool, but did not use.

excellent location for the bus. kids pool was great, courtyard was nice

a very welcome pool and garden area

poor wifi

opposite to the bus station close to r1 bus station that goes to beaches close to centre city wifi good

breakfast buffet was great with plenty of options for all diets

also, it would be nice to have a laundry room where you can do your own wash

i reallly liked useing the clean pool and exercise gym

the gym was empty so it was easy to use the weights

place is very friendly with the kids and the place looks nice for them

clean, attractive room and pool, nice staff, cool location

location, place and pool.

the pool was great for a kid

pool area was lovely, my room was beautiful & just like the photo, i had 2 balcony s & a nice

room, big, a little noisy because the bar outside but ok, breakfast

fast check-in by amiable, competent staff, a clean and comfortable room, a good-sized bathroom, wifi that works, quiet air conditioning with a comfortable temperature, and a good and abundant

the best breakfast food

gym is very small, but enough to get in a workout, but the equipment is very old and in disrepair

one of my kids has a couple of food allergies and enquired with the kitchen staff about what he could eat

breakfast was good, and the room size was exceptional

the location is very convenient and there is a very big private parking.

24 hour monitoring of the parking lot , good wifi , and downtown location

room service and maybe more help around tours offered in mexico

poor wifi, room was little noisy

free parking, friendly staffs

internet was excellent, which is of paramount importance for me. swimming pool.

pool was ok

the lobby bar and breakfast area was rarely open, not many options.

in advance and requested a quiet room, was placed at the top of the stairs from the lobby and bar, thankfully i travel with earplugs

food & bar service monday to

the pool was out of service

we did not try the pool, but it looked

cold swimming pool.

the breakfast was simple with coffee, 2 pancakes and fruit, but enough to start the day

the very good breakfast on the patio

never answer so someone open the door and i enter this first problem second one the staff in the kitchen no work ,third i stay 6 days never changed cover my bed i don't vist any place like

the interiors were cool, the linens were nice & the swimming pool as well

they are taking covid seriously, room clean----kitchen great (bring instant

nice pool area, very close to ado bus station, and lots of street food around the corner

the kitchenette is adequately equipped but there was no sponge and cleaning supplies

some nights there was loud music playing from the bar next to hotel till very late in the night.

it had a pool and restaurant and spa none of which we used

kids running in the hallway: echo blast 100%

the pool and garden were great areas

quietness, size of room was great, a window opened for fresh air, help was always around, pool area was beautiful at night, loved the real birds in cages

very nice swimming pool, pleasant room, workable

good location, room is just like in the pictures, central location, nice swimming pool area.

hot water in shower , location. pool, pool guy very knowledgeable about area

location and price were excellent. the pool was nice.

the pool was good, warm water, open until 10:30 pm

the rooftop pool was also nice

the newly renovated pool on the roof was great

gym was very underwhelming, no balcony furniture, many gnats in the room, location wasn’t the

the pool could be a bit cleaner

great location, friendly employees, spacious room, pool has an amazing view

rooftop also great with beautiful view and gym

nice clean pool

great place really nice staff the pool is awesome

liked the pool

nice swimming pool on the 1st floor terrace, with sunbeds

close to the palapas park, large room with a swimming pool

wifi only in public spaces

only thing i have to say is the wifi connection was terrible and i could not log onto it as the signal was so weak

a little loud at night. medium wifi. no windows

wifi very poor. bed very uncomfortable.

wifi did not work

the breakfast was ok

wasn't included)

at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces

location,away from main road so nice and quiet at night,nice pool to sit by,decent size room and bathroom with good hot water pressure,good wifi,comfy bed

the hotel has a decent swimming pool and air conditioning. breakfast was good.

stylish interior - santorini style :) equipped shared kitchen with everything, good wifi and a personal terrace (but just for rooms on the 2nd floor)

in, close to everything, safe area, limited parking spaces but most guest don't have cars, shared kitchen

access to kitchen (refrigerator, stove and microwave as well as dishes) is definitely a bonus

good location good price clean and comfortable good kitchen

clean beautiful well stocked kitchen lovely seating areas good wifi super friendly staff, i was immediately offered a coffee 24

nice bed, good wifi nice room

was very kind and housekeepers did room service everyday

good wifi large room good location happy staff good soundproofing smart tv with netflix

very noisy. wifi not stable

each floor has wifi devices but not working although you complaining staff for fixing still no reaction

wifi seemed to work only in the main areas, not at the pool or rooms

terracaribe has a lovely and well-kept pool with plenty of sun and access to the shade

could be a grater variety of breakfast choices and the swimming pool could have a heater,catering for persons who want to have an evening swim

the place was very clean and the pool too

great and clean hotel with a pool and hot tub - just across the road there's a great street food

beautiful garden with a pool, very comfortable beds and pillows, fast internet, and a large tv with netflix all

the wifi, ac, and hot water worked well

- nice and quiet location - good wifi

the pool was amazing

bed comfortable, free street parking, 15 minutes walk to walmart

the pool was great

pool was wonderful and the interior of the house was very clean and tidy

very clean, big pool, quite central to everything

pool water was cloudy and i raised this to the management but got no response

the pool area was nice, unfortunately only one sun lounger there at the time, but had a shaded area

very clean, has pool and gym. very good breakfast open buffet. free parking

one, ipad and laptop)

in room - all what you need. good breakfast, great stuff, very clean.

clean room. good wifi. felt safe.

kids enjoyed - yet briefly - the pool

the pool

spacious room, very clean and comfortable, table for working remotely, and an awesome pool.

price is excellent, great pool, central to metro

clean comfortable rooms, great pool and staff.

nice pool, good location, clean rooms

the breakfast is poor, and the restaurant and bar were closed

there is a free parking area at the hotel.

the gym was an added bonus on the 4th floor

comfortable and with a pool

bed, the ease of registration, restaurant and bar in the restaurant although we did not eat there

great breakfast, great location, nice rooms and friendly staff.

the staff was very accomodating too, they gave us some breakfast things as we had an early excursion the next day

breakfast was nice but for european people very small but we have fruit,milk,juices,coffe,cerealies

continental offered free breakfast was not really a good deal, you have to pay if you want eggs, ham, or else

staff were really helpful, we got an early check in without any problem

pool towel experience… you have to show passport/driving licence id to request a pool towel from

booked 2 adults and 2 children with breakfast and the hotel charged me breakfast for the kids at the check in

enjoy the shuttle daily to the sister resort with larger pool, hot tub, buffet

pool bar seems never open and nothing going on

gym, swimming pool, breakfest.

you have an on-site restaurant and bar, pool area and quick access to the shopping centre

although the restaurant was closing at 10pm on thursday, martin in the bar was awesome and we had a few drinks there before going to our room

room service is poor. they don't answer phones and they got the order wrong.

you need to pay an extra charge for the wifi

parking lot is next to the hotel with 24-hours security

omg i love the pool area

gym! pool! views! clean! welcoming!

pool is amazing as well as the jacuzzy

entire hotel was very clean, there was access to swimming pool, pool table and gym

large apartment with a full kitchen and a beautiful balcony view out to sea

when we went, we were told (not nicely) that this was only possible at the indoor bar where it was very cold

the staff assured that i enjoy my time resting in lobby/pool/gym

great rooms, amazing pool, and great set up at the beach

nice facility, half is for the residents of the condo. beautiful gym.

great for families with kids or adults looking for a laid back vibe

the adult pool on rooftop need more of an adult feel like the music was more instrumental the regular pool

it s was good .. but just one breakfast spot gets kinda boring, we understand thou ...

nice views from the balcony, very chilled pool area, good variety of tasty food during both breakfast and dinner

times i didn t feel like dining in room service was so quick

the spa was 10/10

good location, private parking

very tasty continental breakfast. very friendly staff.

the gym is small but has everything i need for a good workout

wifi didn t work when we arrived

gym is nice, it's small but well air conditioned and gets the job done

check in was super easy and they allowed us free of charge late check out due to flight delays

there is a pool you can use and also filtered water and coffee in the shared kitchen area

hot water, a big comfy king bed, and a lovely pool

the grounds were pretty and relaxing, our room (#2) had a sliding door that opened to the pool area, which was lovely at night

the place also has a kitchen and coffee available if you want to make some

the pool was dirty

bartenders really made you feel at home and always keeping your drinks filled

pool area is decent

pool was always clean and lots of

the pool is heavily chlorinated to the point you don't want to go under water at all

are better than what i have at home, there is coffee and fruit every morning, on-site laundry, jose is welcoming, responsive, and friendly (he regularly takes his guests out to enjoy

also free laundry is available

the room was very comfortabel and in the shared kitchen the coffee was ready in the morning

laundry, clean, comfortable beds, pretty big kitchen. super helpful and friendly staff.

everything was clean, i could use the laundry machine and people were friendly

we came with three kids with different food preferences and all 3 of them found food delicious, they were amazed with

cluded in all-inclusive)

pool, the beach the amenities all that was great and of course the food

the wifi isn t great, which is not ideal when you come from overseas, but overall it was a great stay

enterteiment kids they do everything to make people feel well victor was a really nice guy

this includes the tour, breakfast, and final business meeting

the buffet breakfast was okay, not large and not many items.

i also got room service a couple nights for dinner and was blown away how much better it was then at the hotel

breakfast was incredible

hotel rooms need a little upgrade bug problems don t leave your room service food the bugs will eat it

ich is heated) entertainment

spa services were great as well

breakfast was excellent

room service once they deliver food you can't ask for anything extra they won't come back, yet the