the swimming pool needs a bit of cleaning.

our room was very comfortable, the facilities we used - pool, gym - were good

there was no internet connection (wifi).

parking is free and plenty of space

the hotel is pet friendly, there fire we love it, since we have a labrador with us at no extra cost

everything about the property itself was brilliant, including the rooms, kitchen facilities and shared living

also bonus points for great wifi connection

beautiful inside, a kitchen for general use, safe

- local recommendations - freshly brewed coffee every morning - fruit always available in the kitchen - shared

was great to have a kitchen to cook in as well

full kitchen to cook with and friendly staff

everything was exceptional from room to pool to garden seating area!

the wifi in the room didn't work too well so we had to go down to the lobby, which is actually quite

the gym opens to late to workout before work hours.

the spa on the balcony is so nice and with hot water

pool bar seems never open and nothing going on

the pool and swim-up bar were functional but appeared outdated

room service line is not working so is the reception

restaurant and lack of room service

gym, swimming pool, breakfest.

truly created a little oasis, a little ambiance with the cafe and waterfall and pool perfectly placed for a mini

pool suite location

i never had a mattress so comfortable and room service too

there is a free parking area at the hotel.

the tv didn t have netflix. just local channels. tough for kids without some entertainment.

amenities: limited toiletries, no minifridge/minibar in the room; intermittent and weak wifi in my room (maybe

clean comfortable rooms, great pool and staff.

free wifi

very friendly and accomodating staff. the hotel, rooms and pool were all very clean.

spacious room, very clean and comfortable, table for working remotely, and an awesome pool.

the bed was comfortable, the place offers free parking which is convenient for everyone with rental cars, the

breakfast

wifi not working, noisy place

the safe parking,the proximity of a supermarket and a diner,the quality breakfast

gym was a nice extra, rooftop views are amazing and the location was a great stop near the airport

room, a/c, breakfast

there is a small pool

in room - all what you need. good breakfast, great stuff, very clean.

clean room. good wifi. felt safe.

kids enjoyed - yet briefly - the pool

the pool area was nice, unfortunately only one sun lounger there at the time, but had a shaded area

we loved the pool

wifi reception in the room, not pot in the kitchen (even if the person on whatsapp told me the

wifi didn't really work (even though the room was directly next to the lobby)

kitchen contained only one tiny pan and no pots

had a short trip and unfortunately didn't get a chance to check out the pool, maybe next time :)

they had a beautiful garden with nice swimming pool

free parking spot right in front of the house

quiet rooms, smart tvs, very clean, central pool, usb charging ports in the wall and easy parking

facilities are great, the hostel is clean, the swimming pool is very nice as well

very noisy. wifi not stable

value for money great location safe area good wifi smart tv with netflix friendly staff, no issues large

they allow me to early check in

each floor has wifi devices but not working although you complaining staff for fixing still no reaction

nice bed, good wifi nice room

into breakfast - lady said with smile - no eggs, also view from room was not perfect for , car parking

hammock in the room. tv with a lot of channels. good wifi connection.

there is free parking out front

there is parking

clean beautiful well stocked kitchen lovely seating areas good wifi super friendly staff, i was immediately

wifi did not work

wifi could have been better.

early check in, your friends could come nobody ask wifi is good,ado by walk 6-7 min for hotel zones

wifi very poor. bed very uncomfortable.

wifi weak.

rooftop also great with beautiful view and gym

comfortable room , friendly helpfull staff , nice hot shower , flawless free- wifi , great location

room was ok, wifi worked very well; clean room; free water to drink; very close to ado terminal; staff ok

internet was excellent, which is of paramount importance for me. swimming pool.

the ac in the rom was not controllable and was quite cold. the wifi connection wasn't the best.

pool was ok

clean, attractive room and pool, nice staff, cool location (something different from the hotel zone) with

staff no balcony as described restaurant closed bar closed no soap old and tired one pool chair in a huge hotel

the beds were very comfortable, the rooms clean and the wifi well working

pool was amaizing

room, big, a little noisy because the bar outside but ok, breakfast

very nice swimming pool, pleasant room, workable wifi

location and price were excellent. the pool was nice.

no pool at the time of my stay.

pool, lounge and pool area relaxing ambiance

hot water in shower , location. pool, pool guy very knowledgeable about area

stayed in room 201 and the wifi only worked in one small spot in the corner

location is good clean. staff are very nice. bed is comfortable. wifi is good

they have a secure parking too

had plenty of parking spots

there s parking

kitchen for guests to use on property

prefered to have a coffee maker in my room , but that's ok , there are lotf of appliances in the kitchen

we loved the backyard with the pool and lounge chairs. rooms have smart tv with netflix.

there is a pool you can use and also filtered water and coffee in the shared kitchen area

the garden and pool are wonderful as well

location and parking lot

slow wifi and it is not secure

parking free safe secure

reception of the wifi was so poor as you need to go out of the room or in the balcony to get connected

very clean and the swimming pool was always refreshing

super clean. in the center of local day and nightlife. good wifi. friendly service minded staff.

wifi didn't work in my room, which i expect from a smaller/cheaper place but not from a place like

the very good breakfast on the patio

were leaving for the ado before breakfast was to begin, but the receptionist told us she would be there thw next

free breakfast a little too ' small', not enough to eat

wifi worked good

great communication with the owner, super nice pool and the rooftop, clean, great location.

nice pool area, very close to ado bus station, and lots of street food around the corner

didn't have water the first day and kinda moldy smell and not the best wifi connection.

the wifi also had moments it didn't work, which for someone like me who works on zoom and online was a

wifi worked well

good location, has a gym and a pool, and affordable

photos of the pool on the website could be updated to show what the pool looks like today

gym was very underwhelming, no balcony furniture, many gnats in the room, location wasn t the

the pool in the gym on the top floor

the dorms are perfect, the pool, all the common areas and there is also a tattoo shop

was nice and fun, clean big rooms, amazing breakfast and so easy to meet people because its quite small and cozy

free breakfast & dinner with friendly staff

wish bar food was open earlier

pool, hammocks, nice seating area outdoors

it had a pool and restaurant and spa none of which we used

karaoke bar, restaurant, and regular bar are not quiet places and can be open all night long

rooms are quite spacious, kids were impressed with the 'decor' of the place and enjoyed the pool very much

the location the spa the restaurant

i had an amazing massage at the spa which was cute

staff, reception, breakfast, pool and parking

no staff to serve me at the pool bar when i arrived

first, i was told there were no massages available because the spa was closed, then suddenly, someone was coming

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive

loved the swimming pool and staff were very friendly and helpful

the breakfast is good as well, the cooks are kind

lovely clean pool area

are room did not have wifi so we were outside our rooms most of the time.

feels a bit empty as the bar is empty and the rooftop jacuzzi/pool was closed of (we didn t asked if it could

if you do not know the rules of public parking, it's hard core

the staff was friendly and attentive. i like that they have a pool, bar, gym, and dining.

also only 5 minutes fork a nice public park and playground if you travel with kids

breakfast was fine, decent size swimming pool and a gym

buffet breakfast nice staff, they helped us book some activities comfortable and clean rooms they have

wifi connection is ridiculous and very weak

the pool was a nice plus

the outdoor pool was a fantastic place to relax

great place really nice staff the pool is awesome

simple but tasty breakfast, the have a pool, didnt look inviting location central and private parking in

liked the pool

the pool is in need of a good scrubbing some tiling

staff were engaging and helpful. pool was small but not too bad

the pool was dirty

right on the beach. the bar waiting staff were amazing - very helpful.

the only thing was a dilemma for me is the parking they barely have space for parking your car

is terrible (every day your walking to reception multiple times because the card doesn’t work), kids pool is

poor wifi

didn't like that i couldn't connect to wifi in my

location. room and kids pool. very nice and a great price.

excellent location for the bus. kids pool was great, courtyard was nice

the gym was very big and equipped nicely

they had a private beach club, a jacuzzi, room service, and so much more

had to change rooms 3 times, till we finally get the connecting rooms with our kids

water in the pool was super cold

room was perfect - spacious with a big bed, excellent air con, and fast wifi

gym needs to have water stocked in it- sometimes they had no water (nothing too major

the quality of the food, the taste and the variety of choices is very good, be it for breakfast, lunch or dinner

the wifi connection. the menu could have had more mexican food.

the place is very accessible and the pool is a perfect size if you go on vacation with kids

wifi was good

and also there is no kitchen for you to cook

wifi is very fast

she would not give me a fan even though the ac was not working and the wifi is very unstaible

second floor: kitchen, two refrigerators, stove, blender, coffee maker, and a multifunction cooker

the pool

really liked the pool and parties at the hotel, and i really liked danae from the hotel staff who always smiled

the black bracelet rule at the sexy pool but could drink upstairs

not much to do after the pool

i also got room service a couple nights for dinner and was blown away how much better it was then at the hotel

the buffet breakfast was okay, not large and not many items.

spa services were great as well

i liked the atmosphere and the spa also the events were really fun

enjoyed all the restaurants and pool bar

all day is party time, music and activities! has parking.

breakfast was great, activities were superb, the people were really nice

easy access and parking in the street in front. cut little terrasse .

to get some work done before travelling onwards, great base for that with strong and reliable wifi

i found a bright and airy studio that was a 'home-from-home', filled with eclectic artworks, kitchen, sofa and

had problems connectiong to wifi, and tv remote was probably out of batteries, but overall everyrhing was great

very clean, excellent and immediate communication with the host, brilliant treasse and rapid wifi

kitchenette in the room has no kitchenware

been under construction for at least 4 years the signs in the lobby advertise a bar and snack-there s is

the breakfast was always good, ac was cold, rooms were clean, and my favorite part was the pool

location of the hotel is good, it is close to a bus stop, the beach is 5 minutes away, it has parking, a swimming

the pool looks a lot bigger in the pictures than what it actually is

great wifi

we enjoyed the view from the 5th floor lounge after dinner, with pool, looking out over the city and toward

this hotel was able to offer that, as well as helpful staff, lovely room and a huge breakfast to enjoy the next

surprised for the price you pay, clean well kept, great location in old town, roof top pool and bar is quite

breakfast was not included, extra charge for it.

gym, saunas and jacuzzi are well done, spa is great, take some time to enjoy the relaxation

the gym is great, complete and accessible

on the website it stated there way free laundry on site

room service is amazing

the wifi was so-so, can be improved.

majority of them appeared to us not so motivated and professional: for example every morning the gym was not

along with ironing board and iron with laundry bag provided for dry cleaning

it offers a very convenient private parking

worse pillows, amenities in the bathroom not good quality, don’t use it on kids or babies, little and thin

they have an awesome breakfast restaurant bar room service

the hours of the pool. they close at 8 pm

there were 2 restaurants that were my favorite : sisal (lunch and dinner), la hacienda (breakfast) and agaves

food was really good. pool/beach close by. ferry to isla mujeres is next door.

the location, free parking, cleaning staff was nice

lack of order,,some guests use towels to save a space by the pool while they go to breakfast, and come back an

we did enjoyed the food too our kids enjoyed no complaints about it

good room, well located and many options of entertainment available. parking lot available.

we did enjoyed the food too our kids enjoyed no complaints about it

for a dinner but when you come 2min latter from time which is attached to reserve there is no space any more

combination of great food, best kids club ever, fun at the pirates boat and relax at the pool or the beach

i like the pool, the beach and the restaurants. the food was really good.

very clean place . they replaced the mini bar daily

there was a queue for the buffet at breakfast and dinner every night

the outdoor lunch options were great for the kids who didn t want to leave the water

extra for the bali beds on the beach but it is worth it as it is a really nice area and they are adults only

when we went, we were told (not nicely) that this was only possible at the indoor bar where it was very cold

the food was great and all amenities, especially gym and spa were spot on

spa is horrible , expensive and therapeutic uncapable of giving a massage

great for families with kids or adults looking for a laid back vibe

of the staff at the beach bar had that attitude of oh you re a foreigner so doesn t matter what things