happy hour, customer service, breakfast and the pool!!!!

pool/patio has a pretty view and relaxing setting along the golf course

power went out for several hours in the middle of a hot summer night no wifi no breakfast, i went down at 9:30

very disappointed that there was no cooked breakfast (which embassy suites is known for) and no room service

enjoyed our stay. my grand kids loved it.

breakfast was good, i prefer hot breakfast ! coffee was good and fruit selection was good

outside of the property was not nice. the room was good. breakfast was lean.

the pool in the back is beautifully maintained, and we enjoyed swimming in it

the pool and hot tub was nice and clean.

pool & pool art

husband got the flu and room service was a blessing

very golf oriented- but we're not golfers

adult pool. games at kids pool

the amenities were great. golf, pool, kids activities.

pool closed down a little early (5 or 6pm) but sun was going down and we were early in the spring

comfortable, clean, modern, quiet, large well-appointed suite/rooms, with good tv and wifi

free breakfast buffet was varied and generous but not of the healthy organic caliber i seek

comfortable bed, room, bathroom, pool and the bar area

laundry room was big and the washer and dryer were goods size

dinner was awesome for them the breakfast was excellent for me the pool area was wonderful the kids had the best

the center bar was a fantastic place to hang out and eat while the kiddo had some room to move around and

the pools are amazing. perfect for young kids.

for christmas, the staff was super nice, from the front desk, to the cleaning staff, to the breakfast area staff

adult only pool lovely gym good location nice ambience throughout

the pools are what brings us back. never over crowded and excellent bar service.

they have hand sanitizer in elevators and easy to follow instructions for utilizing the pool

a really fun place to bring kids

the resort spa is an easy shuttle ride and gives you more amenities but there is plenty of things to do at the

a really fun place to bring kids

the way that the room was set up with a sitting room and full kitchen.

fitness room equipment was okay but i hand to complain about the bathroom not being cleaned in

the room was great and the kids loved the pool

old and no room service

the staff is amazing, the breakfast is wonderful and the hotel is great.

the rooms were nice. i like the laundry facilities.

great location and helpful staff. great pool and quiet surroundings.

it made me wish i had just done room service

the possibility to use their kayak to go on the lake from the golf

resort fees are $30 so take advantage & use all amenities like kayaking, gym & pool. nice views.

parking was severely lacking , for someone handicapped, during the entire 3 day stay there was not

our room, a suite with terrace and kitchen, was spacious and comfortable

was not available and didnt have a restaurant bar onsite n the wifi didnt work for all devices

there were wrappers in the floor in the kitchen, toilet paper on the floor by the trash can in bathroom, and

great breakfast and friendly staff!!

kitchenette, balcony, breakfast

excellent only missing some kids facilities

a villa suite would ve had more things in it, like a kitchen or bigger fridge, utensils etc

the fireplace was left on

room service was speedy and delicious

pools and spas

pool and the gym were my favorite amenities

with full service bar steps from my room

pool and the gym were my favorite amenities

the extras are great as well (gym, office area, etc

very attractive lobby and pool

the pool and relaxing seating area. the room was great too - loved the horsey artwork ud83dude00

pet friendly, clean, great staff

friendly staff, easy parking

we also used the gym which is small but had everything we needed

beautiful gym

spa was excellent

were treated very poorly at the marriott desert golf course

spa was so relaxing, pool area was gorgeous

staff view tennis gym food

wifi was not free, after so much paid

cool rooms and bar area

we loved the pool, hotel bar with live music and car service to and from the sanctuary resort

pools were well taken care of

we loved the pool, hotel bar with live music and car service to and from the sanctuary resort

everything was taken care of and even the golf course was good fun and seamless to bring golf clubs to and from

bar for

buildings, pools, gym, restaurants, spa

the views were spectacular, the pools were pristine, the room (suite) was warm, large, and furnished with a

very comfortable, the public spaces were really pleasant, the adults-only pool was great and the gym was also

staff were reasonably quick at serving both in the bar and restaurant and very helpful

the staff. it’s easy access to all things pool, bar, kids activities, spa and restaurants.

the staff. it s easy access to all things pool, bar, kids activities, spa and restaurants.

very clean. comfortable rooms. multiple pools. kids everywhere. kids club.

perfect for families or couples vacationing without kids

everything! the room we got had an amazing view of the main pool and golf course!

wifi was spotty, and the on-site restaurant and bar were closed for a private event

wifi did not work at all in out rooms

in pool area have to walk to try to get drinks for family and myself would like of they add a bar for drinks in

separate bedrooms each with private full baths, washer dryer, great kitchen, granite countertops

fab casita, huge 2 bed, full kitchen, lounge

ample free parking is great as well as a complimentary driver who will take you anywhere within a 3mile radius

gym is very basic & spa was not open

in the morning neighbors kids were so loud you could hear them through the door conjoining the 2 rooms

room service was quick and delicious

covid still affecting staffing: no room service, no dinners--only bar items

my kids wanted to move in

the room was nice . they accommodated me to make a early check in.

full kitchen, huge bathroom, private bedroom and a balcony

but, we opened the kitchen cabinet to a couple really large water bugs, which was shudder, but they took care

great amenities for kids and adults. enjoyed the large pool area and food/bar on property.

overlooked a golf course and there was a large and updated fitness center with a large outside pool

the pool was perfect

was not informed of courtesy shuttle service by front desk when i checked in

the bar and pool not staying open late....

quiet location with beautiful views if the mountains and golf course

i didn t like how food service takes a lot longer at the adult only spa pool.

the attention to the little details such as not requiring a signature or anything when room service is delivered

i didn t like how food service takes a lot longer at the adult only spa pool.

room was very far from the pool somewhat awkward to walk back so far in a bathing suit and

the service was fantastic, and the spa and gym had everything you need for a relaxing and active vacation

parking, unable to find a parkiong space

it was a great place to stay with kids

the pool was perfect and i really enjoyed my stay

the jacuzzi tub in the room was incredible and the pool

food was okay would prefer a bar or social space

priced because there was a golf tournament in town, supposedly they charged double

room layout, full kitchen and large dining area were perfect for being able to gather with friends

there were a little more kitchen amenities: pizza pan, broiler pan, containers to store leftover foods when

we didn t really use the resort amenities other than the gym

it was so great to have a real fridge & a kitchen it made the stay great being able to cook what i wanted versus

no room service with covid-19

we love elements for our dinners and room service is also great for breakfast and lunch

we love the spa and the pool

excellent food served round the pool, in the bar and in the restaurant

everything about this luxurious resort- the casita room , the decor, the amazing bathroom, the spa and fitness

t like that when i took my daughter to the pool we had to breathe in the cigar smoke from people in the hot

comfortable beds clean free parking

free parking garage

new upscale hotel with nice bar/restaurant , outdoor spaces with fire pits ample free garage parking and resort

nice bar/restaurant , outdoor spaces with fire pits ample free garage parking and resort style pool

skipped breakfast most days, as the kids aren't huge breakfast lovers, so we had bought fruit from home and kept

lack of wi-fi! download your work out or playlist before going into gym!

multiple pools, kids enjoyed the tennis courts, clean grounds

the shuttle service to downtown was also super convenient and the location is fantastic

really pretty, easy design, nice staff, great gym, fun pools, really pretty

wouldn't recommend staying here alone or with kids/family

the bar closed to early but then again it was a monday!

friday kids throwing balls from one end of the pool to the other and batting wiffle balls which hit us

bar, restaurant and breakfast area have fabulous decor

no real pet area

not much to do here apart from pool and gym

liked the room mini bar area - books, menu etc a lot of attention to detail on carefully selected brands they

technogym was amazing, especially the little chocolate protein balls and hydration water they provide in

i didn t like (which isn t a big deal at all because it was still decent looking) was the pool everything

hip excellent great staff great food cool great pool

the scottsdale fairmont princes actually gave us 2 free spa services to make sure we were able to relax after

all kinds of rude, zero manners people at the bar (guests), extrememly unpleasand time, had to call security to

get a light meal or a snack late in the day after swimming, unless you opted for fine dining or room service

staff in the lobby bar were very snooty; observation suggest they very much rate guests based on their appearance

golf courses were closed for overseeding, something that wasn't shown to us upon reservation, so no

spa services were excellent, the bar staff was super friendly, and the whole resort made me feel like i was

resort fee seemed high and other than wifi didn't really provide you with much

also, love the pool area too

a resort, from the classic car outside, to the great bar and pool areas

team not trained problems with laundry, promised at 6 rpm when it was not delivered at 9 i was told to bad but

we loved the relaxed pool area and we were glad that there were no kids there when we were there

receive much direction on how to order food or room service, bed was not comfortable, house keeping was very

i found a tooth brush and crumbs in the pull out couch my kids were going to sleep on.

staff are friendly, swimming pool is clean , view and seating are great

t.cooks was amazing! the spa was nice. the grounds and rooms were beautiful!

pet friendly, memorable place for myself and family

it was great for the kids and adults.

wish the bar was open longer

dumpsters and laundry carts were also a major part of the veiw

river and pools should be open later than 7

we ordered room service and the quality of the food was amazing

comfortable beds, friendly staff, optional mobile check-in and digital key, free valet or self-parking, great

rooms are a long distance from check in and parking but we were able to borrow a wheelchair for the duration

24 hour swimming pool

fast room service, bell service and valet

the valets, front desk, housekeeping, room service all excellent and very nice people

the bar and lobby area is exquisite

that also is deceptive in how the tip showed up for room service

i booked an entire spa day and was so well taken care of

the gym was amazing. and the adult pool was very relaxing.

we also loved the on-site restaurant, and our room offered a beautiful view of the rooftop pool, complete with

no room service. all food options close at 930. bar last call was 9:35?

no room service. all food options close at 930. bar last call was 9:35?

my only issue was the room service could be better

room service (had to come down and pick up the order that supposed to be delivered at my room)

perfect for family travel with a mini golf course on site and a nice wading pool for children

lisa in bar area was very friendly

room with kitchen and extra bed in loft

rooms were large and kitchen facilities were great.

the room was spacious with a very nice kitchen and washer and dryer

excellent service and breakfast

breakfast was not good enough for the level of the hotel it’s in the lobby of the hotel, a small

the pool staff was attentive, everything was so clean & the nightly turn down was a treat

the hotel is connected with another whereby my friend and i were able to enjoy the bar at the pool and had

location was beautiful, it was quite, nice size room, friendly staff, very nice breakfast, and the food for the

kitchen was not well stocked

couldn't use the gym.

only 2 mugs and not a lot of kitchen pots/pans/etc to cook your own food--not a big deal for this trip, but

cost of parking. kitchen could be better supplied. no coffee maker, towel, cutting board etc.

nice facilities (pool, hot tub, gym, lounge area, parking)

excellent spa and attractive grounds. good food.

very inconvenient when traveling with kids

letter to santa station where kids write and mail their letters and the next day a cute reply from the big guy

very inconvenient when traveling with kids

far to walk to room and pool access was difficult due to closed off doors that were fairly close to my

spa was ok, was very overpriced for mediocre service. would not recommend the spa

areas of the complex, staff, service, private balcony, a shuttle service, quiet and relaxing, laundry facility

there are a lot of cool pools, free laundry, and workout space

the water park was amazing and kept our kids busy all weekend.

multiple pools and hot tubs, golf course, places to eat and friendly staff.

bed very comfy. no door on bathroom a negative. not enough bar staff in lobby bar

the pool

the room service was great and very quick

room service food was mid-quality, the pool was small

hasn't been a hot tub added to the pool area and i was disappointed that unbeknownst to me, the spa was closed

room wasn't clean staff wasn't friendly at all. wifi kept dropping off

service, and the facilities, the building, the on-site laundry are all amazing

extremely friendly and helpful staff - excellent breakfast and superb pool.

the jetted spa in the room

the breakfast was very nice and had lots of choices

room was as expected and parking was included at no charge, along with breakfast

while we didn t get to use the amenities as much, the pool area looked great

you can't beat that the rooms come with a kitchen either

good size rooms, great shower, breakfast!

the breakfast was great with some nice touches like cold brew coffee

access to jw marriott desert ridge / aquaridge, shopping nearby, outdoor games and events, pool bar & grill,

no room service .

staff at pool were not helpful or friendly

the bartender at the outside bar by the pool was very rude that is my only complaint not friendly at all

having a kitchen is priceless, just for breakfast and snacks etc

the laundry machine only took quarters

wifi was very difficult and slow.

guest laundry: overpriced

petty $6 charge for internet use

there are still some rough edges in the food/beverage bar flow of workers and tasks

that level of service continued from all the staff we engaged with throughout our stay - in the bar and at the

staff was very nice and helpful. food and bar service was good.

pool was closed and we had to go to a nearby hotel

one day i underestimated my time for laundry and the front desk said no worries we will bring your clothes up

pool location room

the pool was smaller then i expected

i ended up with a not so hot burger at the bar not knowing how close several good restaurant were

longer drinking and bar time.. lol

gym, social hour and breakfast were

breakfast with many options served by friendly people, nice pool, comfortable rooms with plenty of space

we had services at the spa and really enjoyed it

hot tub could be hotter, too many kids in there too

hot tub could be hotter, too many kids in there too

room service was very good

from the room, to the bar by the pool with the dj, and the food at zuzu is too die for

the restaurant and bar had excellent food and friendly staff

the pool,gym area was nice and clean, inviting

pool

$36 approx to include instant (bad) coffee, parking on the property and wifi - which all should really be

that the spa jets didn t work and the bar wasn t open during the week

restaurant bar not open

is immaculate and in a fantastic location

beds and pool amazing

location; very convenient to old town, especially galleries and museum; nice big room with kitchenette; great

quaint, and we adored the pool

the pool area is nice, the room was comfortable, the parking was adequate

parking is easy and plentiful, and covered

breakfast was good, no complaint...need more options

free parking

the breakfast

it was clean. i liked the kitchenette and location.

this hotel based on the feedback about the pool and jacuzzi

good breakfast

breakfast to start off the day, free guest parking, very clean and well maintained facility

breakfast could have been better, food ran out and was not refilled even when there was an hour