on a less important note for the type of place: the wifi comes and goes, is not reliable, also rooms have no

the wifi didn t work very well and the road to the hotel is very bumpy

loved our stay with adriana who was super accommodating- helped us with laundry, food delivery and has many

beautiful, breakfast was fantastic, she provides you always with filtered water trying to keep pet out

in the jungle the room is really pleasant, the shower is hot and the host hooked me up with a wifi extender

crappy wifi noisy nightclub

the pool and poolside bar is a great place to hang after hitting the ruins

wifi signal stable but not very strong

we asked for drinks by the pool they immediately sent someone to take our order because the pool bar was closed

good location, nice and spacious room. wifi and ac worked well. clean swimming pool.

convenient parking

the room was a good size, the mattress was good, there plugs/chargers next to the bed and parking is included

really good location, clean rooms, friendly staff, and fast wifi. we would stay again for sure!

wifi was not working, tv not working, no properly hot water in the shower

wifi didn't work in rooms.

it was easy to visit the palenque ruins and other attractions from here - we had free private parking at the

since we had a car, we were glad that the hotel offered a free parking spot

the annex also houses laundry facilities and staff who begin at 5am with competitive yelling and loud music

wifi didn t work for me.

the new room was quite large, a little old but still clean, wifi was working most of the time

pool area is absolutely lovely as are the wonderful gardens, it's very well-maintained

had secure parking with a 24/7 guard

a tree, and a furthermost backyard to roam around, closer to the wilderness) terrace, restaurant, pool

it also has a pool

small, but refreshing swimming pool

pool lounge chairs were uncomfortable

private parking and clean

room is face to the parking lot

room very clean and comfortable. very helpful staff. pool refreshing and clean. great location.

the staff are friendly, rooms and hotel very clean, there's a pool and all other general amenities including

a coffee-maker and a small bar fridge in the room would be a welcome addition.

secure and spacious parking

-great huge and clean pool with tabogan -hamacas -not crowded -enormous parking

wifi in one of our rooms was poor and the rest of us who stayed in the other room were waken up

water for the room could have been available for the room, and the laundry service was expensive but still a

wifi didnt work in the room

large rooms, airconditioned, there is a pool and parking and it s close to a large super market

nice pool. safe parking in the court of the hotel. spacefull room.

unfortunatelly the bar at the pool (the only one) closed between 09.00 and 10.00 pm.

pool is dirty and not well maintained. no acces to bar at the pool

from arranging tours and spa treatments before we arrived to greeting us on arrival and all the service throughout

were excellent and impeccable, staff was very friendly and attentive, pool area was outstanding and the property

by the beauty of the whole setting and you can spot so many animals around the lake and pool, it feels like

the wifi was flakey

pool not appealing

wifi at rooms is not good

wifi signal was strong the entire time

very nice and clean. central. everything worked fine - ac, wifi, hot water, etc

the receptionist seemed really lost and forgot to give me the wifi password so i went downstairs to get it and

wifi was not working, i usually don't mind but we missed the only bus of the day for campeche

parking available without additional cost

same for laundry, they could call someone for laundry, that charged 1 euro per clothing item, absolutely

rooms (with private outdoor areas including each having a private mini pool/hot tub) in the jungle

such a treat to have a spa treatment in that environment too

no restaurant and the spa is poorly located because of the noise the other people make

also, there was no hot water and the wifi signal was very weak

of the roof and the centre of the building uts very loud and echoey, wifi was really poor

the pool is located inside the building between the rooms so its very loud when people use it at the

also, lots of guests staying up late every night around the pool area meant it was very noisy every night

wifi didn't work all the three days we have been the hotel

very limited parking, bad wifi, small rooms

lots of parking

), private parking and close to the archeological site

liked the huge garden and the swimming pool

no wifi in the rooms

wifi was available only at lobby too soft bad

restaurant was overpriced and the food not so good, and the pool has a view on the parking lot which is a shame

spa on site for a massage which is a definite luxury in somewhere so remote

that you felt in the jungle. beautiful view wifi connection the coffee the bread. delicious.

pool possible to order breakfast/sandwiches to take away near the palenque archeologic site free parking

no wifi in the room

beautiful grounds, comfortable beds, good food, convenient to ruins, good wifi, nice pools.

kids enjoyed the stay at this place, and being able to see the hauler monkeys every day and some

we arrived we were first given a cabin next to the parking lot, but they were very kind in changing it to one

thought the food was pretty good, especially the breakfast

also, the pool bar needs to be open

pool double beds in the room. great view forest sourroundings

the swimming pool temperature

for example trying to pay by card in the bar area was impossible as every member of staff tried with a card

a lovely poolside with bar service (later in the day) with ample loungers

breakfast included and we had dinner once - food was great as well

wifi was unreliable and made it somewhat difficult to work

we had a king suite which had the access to it s own rooftop terrace very friendly hosts parking available

swimming pool and leisure areas were great too

designed (especially the pool area) comfy bed, cool room, good wifi signal, great food, very friendly staff a

pool was clean and big, staff was attentive and restaurant amazing; especially the breakfast buffet

the grounds are beautiful and the rooms are large, comfortable beds, close to parking and hotel is close to

secure parking

wifi is horrible. no extra tower provided for the swimming pool.

good parking

wifi connection wasn't great from the rooms

lockers available for luggage storage if needed, but we were allowed early check in here at no extra cost

great location, staff is very helpful, nice pool, clean room, showers and restrooms

get a massage with maria at the spa if you have the chance

i couldn t have wanted more - kitchen, laundry, pool, restaurant, lots of space, comfortable beds and lovely

the wifi was down for our entire stay, and because the hotel s card machines rely on wifi, payment

i liked the gardens and the pool. the kitchen staff was great.

there was no wifi and apparently there hadn t been for 5 days, however no email before hand telling us this

nice architecture and two pools

- our cabana was just next to the parking, but it was written that we have a garden view