it has a huge swimming pool in the exterior, i do believe that in summer should be great and enjoyable

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

breakfast was excellent. wifi was good; the outside pool was outstanding. good value overall.

tv in the room is a bit small and outdated the place to play with the kids could be improved with more options

lots of space for the kids and good wifi

the kids were welcomed and we all felt home

the kids were welcomed and we all felt home

peaceful great service lovely gardens nice pool

wifi excellent

the gardens are beautiful and i had the pool to myself all afternoon

wifi is good.

good wifi

the wifi was good

extremely clean and excellent layout with high quality wifi

there was room service as well

of the bar staff were very rude, didn't know how to make a espresso martini and kept me waiving at the bar

tried to order a room service but they refuse to do it because it was the rush hour of the restaurant

so close to the beach. clean and comfy! daily room service

the hotel reception, bar and restaurant were spacious, stylish and incredibly well kept

all mattresses ) to put on the sunbeds they had at the pool

the pool area was quiet, with a poolside restaurant offering great food all day and a cocktail bar with smoothie options for those who don't drink

i liked a lot: helpful staff, great pool, very tasty food.

free wifi not working properly. not a lot of light on the wc. a bit too expensive

think that the hotel sings its own praises: the rooms have lovely views over the the adjacent golf course and it does not advertise the fact that there are two separate tram stations 5 minutes

reception services, food menu and quality, room service.

clean with great facilities including the rooftop pool, children s splash park and pool and gym

swimming pool, the breakfast is 10/10, the gym and the rooms are nice, the rooftop has a nice

really nice pool and friendly staff

the whole hotel smelled like fresh laundry and i m still trying to figure out how as i wish my own home could smell as good

quiet hotel with a pleasant peaceful pool, very friendly staff, we had to make a change in a reservation and the hotel didn't make any

good facilities, including mini bar and safe

breakfast was cold....had to heat in microwave

subsequently the thermostat operation was explained to us after calling room service multiple times

cleaning room service pool staff s environment transport safety helping minds

very comfortable. missed the two ladies from the cafe bar area who served on our last trip.

hotel ever ,no kids,tram 2football fields away,swam in the lagoon every night

room service and cleaning excellent

undry, dinner etc) staff doesn't really speak english except the receiptionists some rooms have

the gym is well equipped with good air conditioning

ke plates, forks, spoons,

ere was a kettle and a microwave in the kitchen)

shared kitchen and terrace available for a meal and coffee in peace

there was a kettle in the communal kitchen

offerts was pitcure of kitchen but there was no one on site also window outgoing on patio where everyone walked, they

we appreciated the early check in as we had traveled a long way, thank you

i had problems during a call conference for work so i suggest not to promise guests wifi will be great for work

restaurant and bar onto the hostel

location, friendly staff, shower, early check in

the wifi connection was very very slow at times or not working at all

location, whole apartment full access to laundry, last minute price friendly staff

provide the wifi code in the apartment

there was no info in the room on how the wifi worked

ode ) again the maid rescued us

for amazon and netflix etc but the internet is patchy so 2 nights we couldn't watch anything, no wifi connection details in the room so had to message to get details etc

location - close to tram, train, bus station,brilliant breakfast, friendly staff, gym on site( small but still something), good size smart tv, good size breakfast , room perfect (+)well stocked bedroom, clean and good breakfast. has a small gym also (+) super facilities (cafe, free lockers, gym) extremely helpful staff (+) i wish i had longer there as they had a pool and gym that i didn't have time to see or use (+) gym down the road (+) had heated swimming pool and gym also did buffet breakfast fantastic (+) good facilities, cafe, restaurant, gym, sun terrace and outside jacuzzi (+) also gym room is a nice (+) gym - a small room, but has some of the essentials (+) there is even a small (albeit very basic) gym

pool was closed for most of our stay

pool and sun beds

ile small and not many) was in a sun trap, making for a great experience

i would rate 10 if the wifi in the room worked fine

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

the outside bar had a nice feel to it and the staff were nice although really busy

barely any lightbulbs in the rooms worked

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

we also didn't receive any instructions for connecting to wifi

room was ready significantly earlier, we could early check in 11am instead of 3pm which was an extreme plus

location, free wifi, standart, airconditioning, towels, shower gels, easy access, safe locker

great wifi

hotel has free wifi and use of underground car park

the wifi did not work consistently in our room and we had to disconnect and use our cell service for

and cool when coming into the reception, fast handling of check in and check out and very good wifi

fabulous spa area and rooftop bar from which you get a perfect view of the castle

roof top pool and bar is awesome

wifi is rubbish

no kids cub in the october half term

also the wifi was not working properly in the bedroom

only think is that the swimming pool is not adjustable for kids( i think adults only) is very deep

thpught we were book in a room with bunk bed but they gave us a room with sofa bed,my kids is a bit upset when they saw it s a sofa bed,rather than complain i just keep the room as we

to wait 1 hour for check in after having sent request for early check in a week prior to arrival

breakfast was also great, many options to choose from

free wifi, tv with netflix, mini fridge, safe and lots of toiletries provided

central location friendly staff good choice at breakfast

wifi at the top flor was not the best

names of dishes, it would be nice to always have water to drink in the room, slippers, week wifi

wouldn't let us shower in spa which is ridiculous and 50 late check out fee too expensive

lobby, gym, two pools were already renovated and are very nice

the service, both at the reception and in room service, was excellent

good position, lovely pool area, good breakfast.

was really friendly, the gym is great

maybe the wifi more secured (some apps did not launch is the wifi has weak protection, but i used roaming, so (+) immaculate modern rooms, great to be able to cast my tablet to the room tv, great wifi (+) wifi was good and i had everything i needed, including a room safe (+) clean, comfortable, good wifi (-)poor wifi (+)coffee and juice, some of the staff smiled and were friendly, shower was clean and really good, wifi fast and bonus was the tv which had chrome cast

there was access to a self-service laundry service

laundry facilities which we did not use

good wifi

stay was comfortable. great wifi, nice balcony.

dn't use)

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

friendly staff, we were allowed a very early check in before lunch

a few rowdy kids but nothing

the cleaning room service, wasn't done during the stay.

no bar to get a drink. no tea & coffee facilities in room which would have been nice.

on-site bar would ve been nice.

get a tiny bar of handsoap

the room and the bar were very big and clean

the lady in breakfast bar was lovely and helpful

we had breakfast on one of the days and it was delicious, lots of options to choose from

clean and comfortable. excellent breakfast and staff.

about this hotel - lovely building in a great location, luxurious decor and we enjoyed having breakfast in the sun terrace

the breakfast could possibly do with being slightly better organised.

location, very clean hotel, room service daily, beautiful room and views of the harbour

visitors at reception the wifi code and kettle for the room

the air conditioning, water pressure, and wifi were excellent

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep room until 6 pm no problem

paid for the deluxe suite - 160 per night but had no wifi access at all

tv didn t work wifi very slow

hotel was very modern,clean and gym facilities and roof top pool etc was

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

they also let us use the pool and stored our bags for a few hours as we waited for our train

hotel, clean, comfortable beds, great little bar with reasonable prices

around 7 pm with hungry kids and hotel had no dinner service or any food until 8:30 pm

great for families and kids

pool, washer, dryer and kitchen

10) and daily room service did a great job keeping it clean

gym could be better

perfect in combination with golf or kids or both

good value excellent parking very safe

get wifi in the room; had to use lap top in the lounge downstairs

some kitchen facilities available but limited

very charming place with nice reception and kitchen...

wifi didnt work in my room, also saw a mouse running across the floor coupe of times

great swimming pool and relaxation area

quite location, nice pool, services

the pool looks very inviting and everywhere was perfectly clean and tidy

staff member serves all guests at breakfast when it was very busy

us and put the details in an envelope under the room door basic but perfectly nice continental breakfast

we had a beautiful big room with a patio right in front of the pool

lovely quiet, setting, beautiful pool, and unbelievable breakfast

lovely quiet, setting, beautiful pool, and unbelievable breakfast

excellent breakfast. comfortable bed. beautiful surroundings.

location, cleanliness, pool

no entertainment in the bar area on the saturday night.

pool area was clean and bar snacks and drinks were good

then they would not understand the games going on around the pool each day, we didn’t have kids but it was just something i observed

coffee at breakfast time.

der male) seemed irritable/rude on more than one occasion

thank you to all the great staff, especially room service with rose

our kids were in the family pool and were told to be quiet

kids club doesn’t meet expectation - staff totally disengaged and i was able to wonder in several

meals are not offered after midnight for room service

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems

the swimming pool may seem small at first but it's ok

pool bars barista, a young girl was very polite and professional too

location , quite, swimming pool

stayed at this hotel several times and the staff and facilities are excellent and the pool is so relaxing keep up the good

good restaurant, but the choices at breakfast was a bit limited

the salt water pool is fantastic and stays cool even in august

the room was well appointed and the swimming pool was a real plus in the warm weather

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

us the other things you'd expect

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

spent 648 for 3 nights for 2 kids 3 adults and only got to go to terra mitica once as was closed for the 2 out of 3 days of our

food menu in bar was quite limited for kids

the private pool to be bigger as you couldn't swim in it

villa with own pool was brilliant kids loved it

staff were absolutely amazing bar staff, house keeping, waiting staff and reception staff too, house keeping was such a high

excellent and close to airport, staff allowed early check in.

pool wasn t open

good size pool

in the summer months, there s a lovely pool and terrace area on the roof

bar staff helpful and friendly

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

what a fantastic view from the room, the heating was super, lovely comfortable beds and the wifi was top quality

also the hotel can offer beach towels and has all needful facilities such as parking and swimming pool as well plus its own first line place on the beach, super close to the sea

great entertainment in the bar at night

no staff when calling reception or room service

great quality hotel, clean and very spacious lovely grounds and pool are with pool bar i have been before and was not disappointed on my return

buffet for dinner & breakfast had wonderful choices for kids & adults

staff didn t know a lot about the kids club or the spa

no mini bar but there was a little one in the room empty which i suppose came in use for bottle drinks

the breakfast is fabulous, the view excellent, and the location is perfect

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

to beach, clean, comfy and good choice at breakfast

would not recommend for families with kids as no attractions for them

weren't advised about the pool til the last day