pool

on after that - no hand soap in the bathroom - i m pretty sure we were overcharged for the laundry service

the wifi was spotty at best. one day it didn't work at all.

breakfast is delicious

breakfast good though coffee was one of the best one i've ever tried

at the bar and breakfast is very slow, brings the wrong food (even when ordering in spanish) and seems

the breakfast is decent. the staff was very kind.

got probably unlucky, but the wifi did not work until the last day of my stay and this was the reason for me to

with 4 kids

there was a constant mix of screaming kids, loud music from the bar and people playing in the pool

laundry service

the food at the restaurant was pretty good! the wifi was very quick and reliable and beds comfy

wifi is horrible and the tv is hooked up to the wifi so it s difficult to watch things even if

- we had our laundry done and it came back wet

breakfast, love the freshly fruit and the arepas wow good bed private entrance to the river is

- there was no room service so no change of towels, toilet paper, bin bags in the kitchen etc

we met a lot of people at the property and could enjoy food and drinks from their local bar and restaurant

river - room was clean - staff helpful - they done it's wonderful romantic design for the room - breakfast was

very cool place to stay. comfy bed. ac good free breakfast.

is a great place for families, there were loads of kids and a playground

breakfast pancakes a tad bland

delicious food and drinks in restaurant, plus free breakfast was amazing

* breakfast options if you have it included are very limited but you do have more options if you wish

nice on site pool. good food and drinks. peaceful relaxing atmosphere. waterfall nearby.

breakfast included is delicious, good looking and quantity

wonderful hosts arranged decent meals, drinking water, laundry and airport transfer

the parking was great and one of the few places you could arrive to minca to by car without a 4x4

pool wasn t clean, the water was murky, so we couldn t use it

also wifi was dodgy

patchy wifi

the wifi is only available during the

noisy bar a bit down the road, but i sleep well.

laundry was done in half a day (cop 15,000)

breakfast options were few and very small portions. kitchen staff were very friendly.

we couldn't try the breakfast because we did tours both mornings

hammocks, kitchen, quiet but only a short walk to town, lovely place to chill out

great wifi and really helpful host, juan, who speaks good english we loved all the birds we saw while

wifi unfortunately doesn t work- it kept saying connected for us but none of our three phones

the wifi was fast and reliable

wifi could ve been better but in the jungle really should just be grateful for having it in the

breakfast is nice (eggs, coffee and juice)

rainforest location with views.interesting building design and beautiful swimming pool.

nice pool and a great restaurant

wifi wasn t always as fast and after 8 pm you can t get anything to drink anymore or to

we could text them if we needed anything but there was no wifi nor reception, so we had to walk all the way

breakfast with the birds

rustic pathways meandered throughout the vast property with a gorgeous fresh water pool which we enjoyed very

seemed to serve a lot of families, kids and pets welcome

hosts also very kind, really helped us when our pet scaped from the room and tried to hide, thanks

is no reception and the wifi didn t work most of the time

i noticed the cooks are in the kitchen almost all day preparing the meals with love and care, and the quality

- pool and pool bar are a great place to watch sunset and mingle with other guests - plenty advice on activities

but what we enjoyed the most was to play with juan and adrian, the kids from the windua village (a wiwa indigenous

amazing setting, hotel, pool, garden

location is incredible, the wifi is really good, easy to meet people, the staff are really nice

the small pool is welcome after a hot day in the rainforest

in terms of facilities, it was nice, but the pool was a bit dirty

breakfast wasn t great either

lovely people who attend the place with care, great coffee, breakfast and recommendations

breakfast is basic but adequate

breakfast was great, fresh coffee and fruits grown locally.

location was beautiful, the staff was very helpful and energetic, the breakfast was very nice, and had lots of

price does not match the value, considering how expensive it is there should be a pool, nice lounge chairs/beds

at the hilton in cartagena, we paid the same price but got the entire spa treatment

the breakfast was a real disappointment

goes out during certain hours, would ve been good to know those hours ahead of time to use wifi and charge

the breakfast is varied, and the meals are also delicious

her family and she prepared our breakfast, and optionaliy lunch and dinner

she served us every morning a delicious breakfast and offered us a variety of dishes for dinner

there are plenty of items on the menu and the food was nice, we really enjoyed the breakfast

they do not sell anything besides restaurant and bar food and drinks

also the wifi is not working well

but with its pool, restaurant, bar and views you wont want to leave that much anyway

the staff(and especially bar staff) are very friendly

working travellers, the available wifi is not good enough

great wifi connectivity

the breakfast and evening meals were amazing

establishment, helpful staff; cooked a hearty pre-dawn breakfast so i could go birding early

the food was good - we had dinner there one night and enjoyed the complimentary breakfast

i was in colombia to see the birds and i loved sitting in the yard eating my breakfast as the sun came up and

i also had to work remotely for several hours during our stay and the wifi was the best we have experienced in

i love the location and the beautiful landscape, the gardens, the pool

wifi worked well in the rooms facing the pool area and in the restaurant

only good thing about this spa hotel was the garden it s set in.

there was no welcome drink no spa facilities the pool had green algae all on the bottom of it they

a heads up that a few rooms have poorer wifi connectivity because they aren t near the wifi booster

thankfully my other half speaks spanish (argentine) but they sometimes struggled to understand his accent

the staff at the reception, restaurant and bar don t speak english

we went exploring on our first night which is why we found out about bowling, gym classes, spa prices (no price

the main pool in the resort was being renovated and i think this caused the extremely low price

hotel is nice, but they don't have many activities for kids

location near to beach, pet friendly, quiet common areas

clean facilities very friendly personal excellent breakfast

room service slow,..beach area one local bar far...few activies need to take taxi

was good - with the option of how you would like your eggs to be prepared, the kitchen would sometimes stay open

our room was beside the kitchen, the pool, and it was noisy.

the spa is great

very good wifi, new facilities and good parking

pool water was cold

the wifi did not work for one of the days we were there

breakfast, great staff ready to help you and they rescue us from the rain, they got us a taxi where

were kind, but we found it was hard to get basic information out of them (like logging on the wifi, understanding

was nearly 100%, the staff members from reception, cleaners bar members and entertainment were very friendly,

the location, views ,grounds, staff,pool.

we appreciated the generous breakfast buffet and the free shuttle to the airport

the large pool was very clean, but lots of kids and families

breakfast- cold and bland eggs

my only complaint was breakfast which involved very cold eggs

good option, close to the beach (1 block), with a pool and very nice shaded areas

property needs maintenance and remodeling some staff need training the staff in the breakfast buffet need training

breakfast needs to be improved!!!!!!

hotel is well located, just next to the beach and with lots of pools and common areas, parking, gym, etc

breakfast was superb and quite big which i loved

though there is wifi, the speed it is not the best, so having meetings with camera can be slow

breakfast is nice but limited in selection compared with similar resorts

nice place with interesting interior. close to beach, oriental swimming pool and comfortable.

only one pool for kids

a lot of things to do for kids the rooms are clean and comfortable

only one pool for kids

just a bit twisty the way from the building to the main swimming pool

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

the pool was nice .

there was no dishwashing soap in the kitchenette.

the newest and is amazing, we arrived there but realized that maybe it could be too calm for the kids, so we

pool area was amazing

the pool is huge and lovely

the pool was good for the kids

the parking lot is safely guarded but mostly dark and unsafe to drive in and move up and down the ramps

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

system they have for the pool towels is a bit complicated

it was located on the 3rd floor right be a gorgeous pool but extremely loud

some things for cleaning the kitchen should be left for the guests

they said we can have breakfast the next day, we just needed to pay

further, you have the kitchen in the room, but no dishes, pans, etc

food, swimming pool, rooms, smart appliances

other than a makeshift breakfast room which shuts down at 10:00, there isn't a place on property to eat, drink

there s no bar and laundry service either

amazing pool. the roof was perfect. highly recommended.

the rooms were spacious, and the beds comfortable, the restaurants were great, and the rooftop pool and bar

room service was extremely poor

free filtered water from lobby and pool bar on floor 2, but not from rooftop bar

improve menu variety , mainly for kids. beer was not so cold

the swimming pool (both) are so nice

in the room, the 1 big bed is 2 twin beds and uncomfortable in the middle of the bed, basic breakfast, it was

lastly, the hotel was full of kids from a football team that had a tournament

our room large and inexpensive and close to airport. breakfast was good.

breakfast not tasty at all. rooms need to be renovated

that great - it s contained in a very small room and does not offer that many activities for kids

the gym could use a few other things like yoga

the beach isn't blue water, but nice for swimming with kids

she worked mainly around the pool area and at the cayeye restaurant

to our room and one of the bottles had already been drunk from / we requested wine glasses from room service

are good, and the atmosphere is awesome if you are traveling with kids or with a large family and kids

great breakfast and professional staff

place, great location and staff was amazing, on the weekends there are recreation for the kids

would have been nice to have a bar open in the night for adults

there s a spa that comes to you

was only parking inside the hotel premises for two vehicles

very nice pool and atmosphere nice bathroom

nice pool + location: 5 minutes taxi from the airport 3 minute walk from the beach + very nice food, not

it's a small cozy hotel, the pool was always clean and the rooftop bar is perfect for an amazing afternoon

the hotel has a nice, clean, refreshing pool that we enjoyed

don t have gym in this building

pool and beach was fantastic, closed to the building

there is no restaurant or gym at reservado. this is not as advertised.

the bar also offer good drinks

great stay with kids or with friends

the kids enjoyed the swimming pools

nice spot to relax in multiple pools and to enjoy the beach! good breakfast!

hotel was clean, nice and comfortable, the staff was kind and helpful, the breakfast buffet had many options

clean place with many pools, private beach and a good menu

alcohol, cosmetics), a restaurant (local dishes, fresh and tasty), a bar and a wellness and spa centre available

the pool bar was very good

location breakfast was good no children!

breakfast in the morning was great

good and free parking-space

pool bar was fun with music going all day, great vibe

pool, breakfast, beach, service.

beach pool and breakfast excellent.staff great personality

the attention in the bar area

hotel has activities arranged for families and kids which was very interesting

closet smelled musty, the beach and pool hours need to be longer, restaurant was slow in getting food out for

the room, a little apartment really with separate bed room, kitchen space, island for eating, front sitting

our room was outside the kitchen, i saw staff there so i asked and the overnight man who did night shift and

had 3 choices of breakfast every morning

the tv channels weren't working. the wifi connection is very slow.

extra beds and kitchenette leave no room for comfortable seating, but it certainly wouldn't stop me from staying

cheap mismatched furniture and even though i'd paid for breakfast on arrival i saw what was being offered, i

no mini bar in the room. poor water in the shower, soap and toilet paper. no hand towels

s near the beach they have a pool though it s a bit warm

had to leave very early in the morning for the airport and although breakfast was included in my hotel price,

very friendly staff great breakfast and seafood.

breakfast> no hot water or tea, on 2 days no jam, white toast bread slides but no toaster,

no parking

have turns to use the pool with max capacity of 4people (the pool is tiny), yet they did not enforce their

breakfast had a limited menu

the breakfast ladies were very nice and the scrambled eggs were delicious

location wasn t bad, at night might have to be more careful. the breakfast was really good.

also, the bar was right below, the music was loud, and there were people screaming and singing loudly

our reservation did not include breakfast, but we paid the $2 per day to eat breakfast each day at the property

very friendly and helpful staff. it has a good price for the type of room and breakfast.

from music at bar to motorbikes in courtyard to a man knocking white paint off a wall with hammer

excellent owners and staff. great location, secure parking. good value for money and nice rooms.

like the breakfast i like the place it's beautiful the nature of the pool was great the people was

no wifi in the rooms birds in a cage a bit far from santa marta

no wifi in our room or by the pool, only in the hotel bar

the rooms were very comfortable and the pool was amazing

remote location nestled into the mountain, lovely pool, comfortable rooms, amazing view, delicious breakfast,

from the terrace breakfast was ok place in general could be a realy nice one

there was good breakfast served in the morning and good ac in the room

beautiful view from the room. well maintained. clean. nice pool.

the breakfast was

location, the staff and the pool were all excellent

so no where to sit except plastic patio chairs, with no table kitchen equipment very limited

wifi was weak. kitchenette didn t have proper tools for cooking.

wifi was weak. kitchenette didn t have proper tools for cooking.

wifi spotty at times, could use towel hooks.

ac, good wifi, edgar is a very nice guy

the only disappointment was that the jacuzzi in the pool area did not have hot

thought the breakfast could have been more robust

pool area was amazing

the pool is very nice

the pool could be cleaned a bit more.

nice breakfast.

the staff was great and the breakfast was a bargain

nice frontyard where we enjoyed the breakfast and also lunch couple times

the wifi signal constantly dropped out

the breakfast was the same every day. nearby beaches get very busy.

sound of the fire alarm. does not have a pool as the picture said

friendly staff and rooftop bar/pool is awesome

no free breakfast for childrens

breakfast was the same everyday. bar on the roof was closed most of the time.

location, it was close to the beach and the pool was alright

wifi was broken the night i stayed there

they allowed an early check in when i had to bring my bags before going on a trip till the evening

rooms are very big, mine had a living room and kitchen.

the breakfast star at 7:30 a.m.

the included breakfast was nothing but a disaster, as it was pretty tiny and half of the menu was not available

we stayed two nights and liked it so much we extended our stay to 7 days also, there s a second pool area on

t work and they weren t able to fix, warm water did not work even with the electric heater on, breakfast was

the only downside was the small breakfast but it was free so can t really complain

pool was a disappointment