i also liked that the property provided 24-hour front desk service, free parking, clean linens, room service,

it was not what i expect it was to small and the receptiongirl it was to rude i mean you call for room service

did not like that one small section of the parking lot was a bit limited with parking because if you returned

i also liked that the property provided 24-hour front desk service, free parking, clean linens, room service,

staff was great from pulling to reception to front desk, bell button, bar tender, facility is clean and pretty

seems as if families with kids were glued to it so we didn't go swimming

no jacuzzi. pool was mostly kids. great place for children but not so much for adults only.

breakfast was good and the location was perfect i have been staying in hotel lucerna for 10 year

the wifi worked well, i was able to stream netflix, hulu, & amazon on my laptop with no problem

since i had my kids i could not lowered it much

they have restaurants bars at the hotel swimming pool hot tub everything you

a great location, pools are nice, great room service

breakfast was the best!!!

double room beds are full size and a little to small for me and my husband, but perfect for my kids

free breakfast is good

very clean room service very helpful.

free breakfast is always good

breakfast

small parking

room didnt have goood lighting they said there was a bar and restaurant but none were open the 3 days we stayed

wifi is never good, i'm sorry to say and there's no cold water in the shower

free breakfast

room service is only for few hours and too dark on some area of the room

complimentary breakfast was great

kids running around until 1 in the morning and there parents up tell 3 drinking and smoking

nice ac heater warmed the room fabulous plus the breakfast was just darn good.

the wifi doesn t work and it s a bit run down

room was ok , expected more for the price , we ended renting the room next door for my kids as well which was

being in the parking lot

staff was worlg on the pool when we chkd out...all good other than that.

swimming pool and tub were not heated

like laundry and gym are closed due to covid, which means you have to go to the public laundromat

excellent breakfast buffet

there's an applebees across the parking lot

avariety of options for breakfast would be nice.

spa in bedroom

the bar next to it. took up all the parking.

of the guests don t respect others staying there, i was expecting to hear noise coming from the bar but guests

i did not stay for breakfast. the room was very spacious.

very nice. we always enjoy the breakfast.

clean! outstanding rooms! great pool! snacks and breakfast were awesome!!!

breakfast was good, also enjoyed the gym, and pool was nice as well.

the breakfast buffet was clean, fresh and well managed

very clean, friendly staff, very well lit parking lot and plenty of spaces, close to interstate.

restaurant, decor, warm pool

very nice hotel. clean and nice rooms. friendly staff. nice bar and restaurant great food.

pool area may need plants and wall colors.

did not work in the indoor pool area and a few rooms had to manually empty the condensation pans for the ac

no ac in pool area, gym is tiny and smart tv doesnt work