efficient staff, cleanliness, quality of the breakfast, ease of checking in and out

kitchen staff were very helpful and accommodating..

location, parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

clean, nice room design and all the kitchen appliances including clean dishes if needed

were not expecting a kitchen in our room, and it was a pleasant surprise

facilities are nice, fitness room was small but very complete, breakfast room was small , but lots of good choices, eggs, yogurt, pastries,

the pool, gym and grounds are immaculate

nice breakfast in the morning

quiet, comfortable, close to great restaurants, and perfect for our group. breakfast good.

no kitchen, no laundry facility

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn’t hear back was

great rooms and great breakfast. very friendly staff. also top location in palo alto

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

the bar was not open at times

i also think the staff was exceptional, clean rooms, room service came in early in the day and has done an incredible job

good room service breakfast the next morning

ice is only available through room service

wifi worked great without stopping for a second

the ethernet cable was not working, and wifi was a little bit slow/unstable

room service included upcharges for delivery and

the breakfast was amazing!

pricey medium size american coffee

pool was closed for renovations but my room was upgraded!

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

very nice pool area lots of room to lay out and also have comfortable cabanas

breakfast was great as was the service

the pool area is nice, but the pool itself is a little dated

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

the bar tenders were fantastic. very knowledgeable about menu and drinks.

beautiful pool. fun bar. nice gym

comfortable beds, clean stylish rooms, balcony access, beautiful pool and bar areas.

not able to order anything from the bar or restaurant until 4 pm, while by the pool

bar was pricey

fast room service, nice bathroom

very bad wifi. breakfast is not good.

good breakfast.

handicap parking was to far away from our room.

breakfast should have hard boiled eggs, lunch meats and cheeses available to advertise that

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

great gym. beautiful property. lux room amenities.

it's close to stanford, has a nice little pool, and beautiful landscaping

ev charger a plus

they also have a tiny grungy gym

-laundry room and fitness center opened late

the property also has a laundry room and a deli shop, which was very convenient

pool, fitness center, dining in the premises.

this hotel is quiet has a great bar and restaurant and pretty views

was only available from the inhouse shop for the first two weeks then the final week the bar opened for breakfast

nice pool area

brand new. nice decor and great pool. friendly staff and super centrally located fabulous value.

liked the pool which was clean and maintenanced

i also liked having laundry close to my room

there is guest laundry room, big clean bath tub, fridge, the wifi can be a little tricky concierge is happy to

the rooms are large, full of facilities, and have a swimming pool.

additionally, the hotel amenities such as a pool and fitness center add extra value to the overall experience

nicely renovated and very well maintained, strong wifi, lots of tv channels, comfy bed, quality fittings, very neat and clean, soft drinks and

late check out and pet friendly :) staff was also very friendly

crowave, mini fridge, tv, hair dryer, safe, and more), complimentary snacks, great room service

wifi a bit spotty

this was a core reason why i chose palo alto inn, so i could do laundry onsite

gym could be better.

the pool was beautiful and well heated

what i really liked was the spa shower

also great for the grandkids who enjoyed the delish kids menus and the pool as well as feeding the ducks, fish and going on

good parking in back

had a lovely time in the pool

good clean and quiet rooms, yummy donut holes to munch on. nice pool and bar too.

the pool area & dining outside was calm and quiet

loved the bar and bistro, didn't have to leave for something to eat

it was hot in the bar area

i didn't see a place for breakfast

great breakfast options ( note breakfast is at an additional cost) nice gym and swimming pool

we didn’t use the pool or hot tub or gym

very clean room,nice location very friendly staff. bar and restaurant located at lobby

i appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace

staff and service, luxurious bedding and bath, incredible breakfast, generous happy hour

the fresh breakfast, friendly staff

breakfast came with the room

the breakfast delicious and very nice to be greeted with a cheese platter and a glass of wine

they went above and beyond to help accommodate our early check in

ry imp to me) breakfast was good too i would come here again and again it s the same price as other much lower

breakfast a-amazing. gym. had yoga classes you can book, in the week cheese and wine board

super clean complimentary toiletries are great quality the staff is so friendly

breakfast was nice, rooms clean but the only issue was the wifi was very unstable

spacious underground parking