three lake view private beach the pool and hot tub are wonderful.

location was great! room size was awesome! loved the lake view. free breakfast was decent.

awesome breakfast

staff were friendly, rooms spacious and comfortable and breakfast was very good.

but they made it up with free accommodation with free hot breakfast next door and free water park passes for the indoor water park that’s kiddie corener across the road

the pool was nice to have, kids swam a lot,

pool was too cold and the sauna was too hot

my opinion the breakfast could be better, it has the basic options but it was too crowded and the orange juice

the location, beach, pool

there is no breakfast room, so we ate out descent restaurant n/a

good idea to have an indoor pool/hot tub

nice to have a pool to use

comfy beds, clean room, clean pool area, nice breakfast

pillows weren't great, and when we used the pool at 9pm, there weren't enough towels provided for everyone in the space

it also has an indoor pool

it was advertised to have a water park, and it didn’t.

full of laundry bins

the spa tup didn't have safety handles

is always a concern, but i would have liked to have had a few more choices for the continental breakfast

the laundry room was also very reasonably priced

there is a pool

nice that there is an indoor pool and hot tub

pool with hot tub available- good breakfast

convenience being right next to the ferry, access to the water park swimming pool and hot tub across the street at the sister location

the online booking says it includes water park passes to emerald and we never got any at all either day

the restrooms in the pool area were not very clean.

friendly staff and great water park kids loved it

dirty laundry hampers all over the hallways, staff was not friendly.

the water park and was a good place to stay our room was clean and nice

water park was great , had 3 grandkids and they loved it

the pool was getting worked on so was able to go across the street to the hotel with water

pool not available at the time there

the breakfast consisted of a bottle of water a apple and a granola bar.

it was very easy access to walking downtown if i desired, and i could also catch the shuttle to the ferry

no breakfast provided.

i enjoyed the indoor pool very much

room was very clean and comfortable and the pool was warm and clean

the pool was ok

it also had an indoor pool

pool was just few steps away from our room

the ferry shuttle back and forth to the ferry.

they called a shuttle for the ferry to

pool and hot tub were fantastic. right on the beach was great aldo

pleasantly surprised, especially the pool area.

the shuttle service to ferry was great - all in all the room served exactly what we needed for visiting

location, pool, breakfast

the breakfast was wonderful. the staffs helpfulness. they were great.

quiet, clean, nice breakfast

in the room to hang coats especially in the winter months and for bathing suits after using the pool

the pool was nice and there is even a sauna

room 118 is located right next to guest laundry and i imagine the dampness from the room has created a little mildew/mold issue

small rooms, typical loud ac/furnace, no in room fridge or microwave, had access to microwave in laundry area

get towels for the room no one came and checked to see if we needed anything pool cold nice for kids but not

location pool and hot tub

had booked two rooms and they were separated by the laundry room.

location and price with good laundry facilities

the staff was nice! we loved the pool and the hot tub! we loved the view!

staff was friendly, and the pool/hottub were very nice

the laundry room was overflowing with dirty laundry

no towels in the pool area, but when we asked for them, the staff got them right away!

i love outdoor pools

smoke in their rooms, guests are still subject to the stink of it as far away as while in the pool

the wifi was spotty and didn t connect at all the last couple days i was there.

the view was great! the pool was warm and the beds were very comfortable.

pool was in poor condition. the exterior needed a good power washing.

grab n go breakfast due to covud restrictions, but discount coupons for local businesses were available

breakfast

line-up on the breakfast

room a bit smelly. pool wasn't clear.

the swimmimg pool water was too cold

have been a little better was a little disappointed with it being a piece of fruit a granola bar and a warm bottle of

kids loved the water park and the breakfast area was spacious

love the water park

the pool area was very kid friendly

water park was great for the kids, just wished it opened before noon everyday - 10am would be much better

the back patio was a nice touch, along with the spa tub right in the room

decent breakfast offerings

view, spacious room with balcony great pool and hot tub love sink separate from bathroom great to have refrigerator with

the continental breakfast did not include meat

wasn't really anything i didn't like , maybe could have done without the golf course so close

the continental breakfast was very good with good options

could have had a little bigger tv and the pool was cold.

the breakfast was great too (victor was on top of it)

loved the continental breakfast

the pool was amazing

the pool and hot tub were very nice as well

the carpeting was very old and should have been replaced decades ago

breakfast was awesome room was really nice as well. pool room was clean, and well kept.

great hot breakfast, nice pool and clean.

the spa in our room.

the pool was pretty awesome, but we discovered that it fills up with kids really fast

on-site meal options were good, with a great breakfast buffet, a bar with simple offerings, and a nice restaurant for dinner

the pool was pretty awesome, but we discovered that it fills up with kids really fast

so enjoyed the music festival and staff who worked the food service and bar staff

wonderful service from tom helping us with the fire pit and wood and he also helped us with the pool one morning

breakfast and the pizza bar was amazing

pool and hot tub onsite staff is very friendly, honestly friendly

the spa tub was sooooo nice especially after walking the mackinac bridge

within minutes of ferry, free shuttle to ferry and casino

we had access to an easy to use shuttle service from our hotel to sheppler’s ferry dock to catch a ride to mackinac island and

clean, very comfortable bed, and nice to have breakfast available each morning

friendly and helpful, everyone from front desk to housekeeping to breakfast staff

breakfast was sufficient for the amount of persons with our party

the property was very clean, the breakfast was very good and the staff was excellent

very nice staff, great pool and great location

would've been nice if the pool had been open later

that the pool and hot tub were not open yet and i did not know that upon registering

location, the pool/hot tub, the staff was friendly and helpful, the shuttles to the ferry and casino

pool needed a little tlc but the kids didn't seem to mind. lol

the pool is wonderful and the views of the water are spectacular

breakfast buffet was nice

location, breakfast, balcony

bed was very comfortable and the breakfast was really good as well

bike rental was cheaper than other places on the island. nice room and breakfast.

breakfast was fabulous

breakfast was very nice

staff ,clean room,nice breakfast

ignace doesn't have a taxi, uber or lyft and hotel doesn't have a shuttle

continental breakfast

on site purchase of ferry tickets and shuttle to the ferry.

the breakfast was amazing, i liked that they changed the flavor of waffle everyday

the staff was friendly and helpful and the breakfast offered was a legitimately good breakfast with many choices

breakfast and the view was beautiful

breakfast was great!

breakfast was great with lots of variety

microwave in our room and the pool and hot tub were out of order i ask for a discount and nothing was said and no discount given

our view was of the indoor pool with a small view of the canal behind the property

the breakfast...it was a

free breakfast bar very basic but sufficient.

the breakfast is good

flies at pool

the pool area was nice and quiet

no indoor pool

we arrived just before dark so we didn't get to swim because the pool closed at 9pm

giant bathroom with jet tub, nice pool, friendly staff, and a nice complimentary breakfast