sconnected constantly and had to use my data), and hopefully the

gym has three machines, breakfast is good, but normal

location, beautiful architecture, spacious rooms, friendly staff, great breakfast buffet nicely decorated for

breakfast is amazing

gym is very basic and small.

the bar is great too

wifi was in and out, breakfast was expensive and not many gf options.

no room service and the bar had no atmosphere

great location, good room service, reasonable sized rooms and very clean.

great location, quiet, clean, gym, lemon water at the front door, great view from room, really helpful staff

the bar (with local cocktail) was a highlight

the room service people were truly kind & helpful in anyway they could, which said a lot about their

excellent hotel, abundant, tasty and really healthy breakfast, wifi perfect, good sleep quality

wifi was lightning fast. staff was friendly. bathroom was well equipped. metro accessible.

i guess covid makes things difficult but to have a room service will help a lot.

great location and great breakfast. very comfoybefs

the breakfast is delicious and you have a lot of choices

gym is open air - may be too warm for some in the summer months.

nice little bar downstairs, good house white wine

more gym equipment. that s all.

room service is limited until 11pm

also the room service was bad, food was not cooked, dressing was old, bread without butter

we had a balcony and it was great for drying laundry

there is fitness room, but me was enough walking all day

late check out, friendly staff

the fitness room had only cardio - could do with some free weights

fitness room was only three treadmills, not even space for floor exercises

hotel does not have a bar but you have your fridge in your room

water in the mini bar would have been welcome

excellent breakfast in a quirky bar area and close to the metro.

v was a huge bonus as kids were able to watch cartoons in english and we were able to watch movies at night

my kids complained about the sofa bed, they said it was too hard and too low

it was very comfortable for our family with three young kids

have early check in.

it was very comfortable for our family with three young kids

location superb, staff great, should have more evening snacks or treats in the bar area

staff were great, the bar & food was great, the room was great, the location was perfect

breakfast is amazing and the team - 5star service - very kids

room quite small for a family

uit, variety of juices, etc

location, early check in, staff was very attentive and polite

the front desk and spa were very much appreciated

the bar and cafe were outstanding

room and the gym were very small

the choices of room service menu is limited

there's a nice little gym next to the spa on the lower level

third party room service available, and laundry service too

they even granted us to have a late check out with a small fee which made us enjoy the morning before checkout

was able to secure a free early check in due to flight changes - thank you

the bar at the hotel is basic and cosy which i like

lage, early check in at 0730 am with € 45 charge

liked the location. staff at breakfast and at the bar area were super nice.

easy to reach and to get the hotel as it's on the basements the breakfast was great , even the room

coffee via room service at additional

room service and laundry services were very convenient and expeditious

the restaurant staff couldn't have done more for us at breakfast and dinner

only bad thing was the room service call centre they don't speak english , but also the reception staff was helpful to

i also would have liked if room service was 24-hours

rooms are not soundproof. wifi not well working.

breakfast is quite meagre. wifi was really poor.

location. wifi good. quiet. room high ceilings. ac worked well. has all the amenities

wifi not very good

excellent location. beautiful chilled vibe. rooftop pool amazing finishing touch.

pool and rooftop bar very small

a shame the roof terrace and pool were not open but we were a bit too early

decor gym rooftop etc

the little gym is fine for a quick workout and the spa will be nice when commissioned

t and cold food, fruit

the buffet breakfast served at the restaurant has a great variety of different foods

staff at the reception, concierge and at the breakfast table

breakfast has a large variety

breakfast was great concierge so helpfull staff great food delicious love the marble floor on

great location, comfortable and clean room with good wifi connection

wifi was excellent throughout our stay

to centrum 5-7 minutes by walk,you have a chance to get rest when you tired, staff was good,price,wifi level

wifi signal was weak most of the time we were there, if we could get it at all, but when we asked,

elevator to 4th floor, free wifi

room was big and clean its well managed and they also allowed us early check in , without any extra charges

the apartment”s interior design was very tastefully done, kitchen was very well equipped

fully equipped kitchen, everything is tastefully decorated and we even received a small gift

location, kitchen, cleanliness, laundry

apartment was spotlessly clean and had everything you need including kitchen cleaning materials and all utensils with a proper kettle as well as a coffee machine

kitchen i love so much also

hotel with 5* should offer swimming pool and better equipped gym.

gym was a little small. but i was there to have a holiday.

both buffet breakfast and the gym are modest, but they do the job.

room service options could have been better

great bar and lounge area

paying attention to their guests needs: personalized written notes from the cleaning stuff, early check in when possible,

the hotel’s stylish design gives it a unique charm, and the cocktails at the lobby bar were absolutely top-notch—definitely worth trying

no bar or happy hour

gym quite small

used the gym each day which was also very

was good for us staff were very friendly and helpful outside bar and food was good the plate of small pastries on the first night was a nice

superb restaurant and bar adjacent

great location, very friendly and attentive staff, excellent facilities especially spa and gym.

room service being delivered at midnight only we never ordered anything they came to the wrong room

outside bar /cafe - had to wait a long time for our drinks - was not eating.

the gym is just a tad too small and a bit dark but functional

the pool and steam room were a real highlight, and the breakfast was one of the best i ve had at a

i believe signage in hotel could be better as i did not know for rooftop, where is a pool etc

gym 24/7, smell all around the common areas, service and staff were so helpful and profesional

special mention for lap pool, gym and spa facilities which really enhanced the experience

the location, the fancy rooms, the breakfast, the polite staff - this hotel scores a 10 in all departments

staff were a delight, the breakfast excellent

breakfast also top notch and the guests-only roof terrace bar spot on

perfect location on grand via , quiet room , clean , very good wifi.

yet stylish - central location - friendly receptionists - peculiar breakfast concept - very good wifi

everything except no early check in

weren't aware that they charged for the water in the mini bar (as it was the only thing in there) so we got charged for a few bottles at the end of our stay

no bar rooms basic

room comfortable with mini bar fridge big enough to take another 8 cans out beer, a

would benefit from a bar and more lively common areas, but honestly, considering the neighbourhood, would be a shame to

there was no towel bar to dry wet towel - no hangers for pants (they would fall off the type of hangers provided) - no

the staff were excellent and the bar area nice with complimentary water and fruit.

i were to be picky, the bar had a good selection of spirits but little else

it has a charming reception and bar area

bar was only open in the morning which was disappointing

i didn't like that room service cleaned only the beds but no clean fresh towels and no toilet paper

staff at bar and reception

like having to climb into the bath for a shower, very slippery the cooked breakfast was luke warm although tasty

was an exceptional experience from the check-in, to breakfast and even making sure everything is in order during my stay

is a small hotel but beautiful bar area

we used the spa and the massage and jacuzzi were great

clean and plenty of room with a king size bed and bump beds which was perfect as i was with my kids

quite small for 4 of us, lucky our kids are still small (>10yrs), unfortunately the minibar is tiny, hardly space to put a large water

a beautiful clean hotel w rooftop deck and pool

it is great that there is a gym here, i was able to keep up with my training

the bathroom was perfect, the gym super cool, the breakfast is really complete, even have a gluten free side

the double bed and the sofa bed for the kids were very uncomfortable!

i need to do some work in the day before enjoying relaxing from time to time by the wonderful pool

could have told us about the other restaurants not sure why the excellent gym is only open from 9 am on

5 gym 10 spa - did not try pool - looked

walking distance to gran via shopping strip. close to laundry mat & a cool vibe.

i liked the position and the late check out time

the gym had dumbell weights, cardio equipment, and a resistance exercise machine, so while it's tiny,

clean and spacious suite with kitchen, laundry & ac

the room was good with kitchen and washing machine.

i liked how spacious my room was. also appreciated proper work desk and a kitchen.

loved the mini bar but i wish i had known that it costs money, a simple sign would be helpful

excellent location, very good service. nice to have a kitchen and even a washer.

we stayed for three nights, with our two kids

the location was more than perfect and the breakfast was excellent

location was excellent specially if you are travelling with kids, hotel staffs were very professional and helpful and generally everything was very

in a clever and cute way, we’re a family of 5, all in one big apartment with bunk beds for the kids which they loved and found very exciting

location, style and breakfast

rooms, top bedding, impeccable cleanliness and the little extra of this hotel it has a swimming pool on the terrace with a 360 view of the

clean, new, good rooms and breakfast, great location, great terrace.

the breakfast is complete and has delicious food

i also loved the rooftop pool and bar and could have easily spent more time there

it, so i ask her if she could prepare another cocktail and she said to go to the restaurant bar and ask there

all staff were fantastic and consistent through entry, reception, bar area, rooftop and breakfast

small pool, small gym

design, cleanliness, rooftop and pool

the roof top bar and pool were a real luxury and being able to escape the heat and relax in the afternoon was

the roof top bar and pool were a real luxury and being able to escape the heat and relax in the afternoon was

hotel bar hasn't reopened since covid, used to be good for evening drinks and snacks.

top -location -service -check in /out -very clean -nice view -fast wifi

the wifi worked very well

good wifi

very small rooms, laundry and iron services

the wifi was very unstable, insecure and difficult to manage

was overbooked so we couldnt extend. a nicer lobby would be nice, a gym.

no english options on tv, i know it's minor but if you have kids or want to rest in your room it may be an issue for some

room service is managed externally and complicated to use

went super smoothly, nice staff, perfect location, even access to a big gym around the corner

could have more options for children eg cereals for kids that like also there is no noise insulation so you can hear other people toilets flushing and

the response from reception and room service is poor , they never did my requests

very nice location, walking distance to everywhere including sol, several restaurants, bars & the metro to the bernabeu

wifi is a bit weak and you can only stream from your phone if you have an android, which sucks if

is too small and host in the reception was distracted and not kind to help us ( me and my kids) to find a place, he told us that there’s no place and you can wait if you want then left us

did not have the opportunity to enjoy breakfast at the hotel but the staff was very kind in recommending places for us

beautiful and clean room, comfortable beds, great shower, perfect location and awesome rooftop bar to our help with getting a taxi, everything was 100%

breakfast buffet was nice

came with our kids and we were very happy with the room

the gym is too small

the breakfast buffet wasn't really good

breakfast was good with enough variety

i think the breakfast was a little poor, there wasn't much to choose from

the hotel was a few minutes away from the centre. clean room and decent breakfast.

unfortunately during our stay for the 2 nights, the hotel was full of kids, noises, and having breakfast there was impossible (bus tours) the rooms are very small and

and my husband loves the yummy breakfast

offering you a better room (for 11 euros more) saying the one you booked is small or for a late check out (11 euros more)

amazing breakfast selection

the bar and breakfast area look cozy and the breakfast was rich

location, clean, super friendly staff, great breakfast

location and very clean and the wifi its perfect

com reservation we had to book 2rooms even if we are a coyple with 2little kids and 1baby

that essential when traveling with kids

a month in europe and north africa and i needed a quiet small apartment with amenities like laundry and kitchenette so i could get some sleep and regroup

so we gave that to the kids and we improvised something with the bed sheets

breakfast in bar 100 m from the hotel

no hotel bar however many just outside the door so not an issue.

it's in one of the main restraint and bar areas

i believe that propert would benefit from having a simple coffee bar downstairs...

breakfast in a bar next to the hotel was very limited, only a coffee and croissant, no buffet

nice fitness room

comprehensive breakfast buffet for 13 euros

buffett breakfast was good as well

breakfast was awesome

there is a small fitness center with enough equipment