excellent breakfast great value. great spa and pool. very cmfortable quiet room

told there was a kitchen in our suite

great breakfast

mugs, two suitcase stands, motorcycle parking with wash station, good pool, better than average breakfast

staff was very nice and the rooms were well appointed (kitchen

faucet in the kitchenette was so loose you needed two hands to manipulate it

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

older facility but very well appointed kitchenette unit, everything was there & worked, spotlessly clean kitchen & bathroom

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

was a nicely equipped kitchenette

bed was ok, excellent wifi

old, kitchen not clean, lot of nouse from highway

motel, this i understand dishes in room with the kitchenette where cracked and stained

had advised of our check in time but had to pay a $10 extra fee for early check in

and kitchenette were a bit rustic

nice to have small fridge plus full kitchen at our disposal

large well stocked kitchen available for use

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

kitchen was stocked with everything a person could want for breakfast

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and the warm welcome from our host

in bar was really loud in room

was only here to sleep, so i did not see any staff other than in the bar where i picked up my key

the beds are very comfy and the restaurant/ bar staff are amazing

very nicely renovated hotel and spotless room 2/ bar and restaurant on the premise

when the restaurant / bar is open the food is great and are big portions for not big prices

gym and spa were closed due to ongoing renovations

we enjoyed our meals but never made it to the gym

the steak and honey mustard chicken were perfect and the nanaimo bar cheesecake was amazing

very clean with good comfortable beds and also has a great bar and restaurant serving beautiful food

i didnt need to ask about a gym

coin laundry available which is nice

many times ask for early check in but they don't consider.

nice friendly hotel, close to town town and casino

close to ferry. also close to casino. very accommodating.

the breakfast was delicious and the host in the breakfast room very friendly and welcoming

no pool. breakfast staff were really rude to the guests.

large room; very comfortable bed; nice bathroom;decent breakfast eating area.

as the items offered are simple to clean up possibly offer until 10:30am for late risers no pool or hot

but excellent breakfast, good internet, nice room and good parking

the woman running the continental breakfast was so so so so sweet, wonder lady

turned out it was a family with kids

also would not accommodate slightly early check in request

she instead gave me the family room for the same price because i have kids

staff was so wonderful and accommodating we need an early check in and they came through

she made sure that a hot plate was available so i could cook, and arranged an early check in

suggestions for improvement: i suggest that they include one roll of paper towel in the kitchen area

our room had a kitchen which we didn’t need and during the heat wave was cool without a

very well equipped kitchen - perfect for self catering

the cottage was 3 bedroom with full kitchen & laundry

a nice kitchenette in our comfortable room and guests have access to the hotel's laundry in after hours for a small fee

rooms were comfortable and adequately stocked and included a well designed kitchenette

laundry available on the grounds

accessing the ferries, very friendly and helpful staff, clean rooms, and reasonably priced guest laundry

clean and comfortable accommodations with well equipped kitchen

same room as last time, no parking in front, next to laundry area.

my family and i enjoyed a wonderful breakfast. a breakfast with lots of choices.

i loved the beds they were so comfortable and wonderful complementary breakfast.

great location great breakfast friendly personnel nice room with lot of space and nice beds

a beautiful view of the lake, balcony overlooked the lake. kids loved the location.

there is a guest self service laundry which was great

some reason, our car wouldn t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local canadian tire to buy

no breakfast, but i knew it before booking.

location , underground safe parking elevator access didn t have to walk by the lobby every single time i came and went

have breakfast would like to have had a menu or at least the hours and something about the restaurant

not having room service

definitely the spa tub

under renovations and couldn't do laundry

room was next door to the laundry room

beautiful clean rooms. excellent complimentary breakfast. friendly staff.

everything was lovely staff courteous,rooms clean breakfast lovely