close to beach, has a pool and jacuzzi

beds were very comfortable not to mention a block away from the beach my kids loved the pool and spa will be

wifi did not work in my room but when i notified front desk it was fixed within 10 minutes

the wifi proved a little unreliable

we weren't able to partake in the early check-in or late check out or use of the bikes but it was a great gift

this is adjacent to the kitchen, but that was never a problem

rooms had weak to no wifi, no tv's in the room, its a bed and breakfast so most business travelers probably

the room was exactly as described, nice space and pet friendly

wifi did not work in the penthouse gill room so had to use a hot spot

not clean. noisy. smell from nteakgast kitchen

rooftop bar was so fun

across the street from bar and construction was going on

location, nice rooftop bar with a beautiful sunset, friendly and helpful staff, rooms are more beautiful that

the staff is great and the rooftop bar and restaurant is convenient, delicious, and ocean views

and don't miss the rooftop bar and restaurant

beds comfortable, rooms clean, ours had a kitchen which was well stocked with plates, cutlery, mugs, glasses,

had guest upstairs with kids and they were a little loud the second night

rooms-bed, kitchen and dining area. the hotel-grounds were well kept.

and complimentary breakfast, in room snacks and water were greatly appreciated

staff provided consistently excellent recommendations for restaurants and were accommodating of early check in

com site indicated that our suite had a full kitchen

spacious 2 bed 2 bath terrace suite has a full kitchen and a view of the ocean

the laundry room kept taking our money and didn't have detergent and the ice machine was

the gym was closed, the pool was closed, due to covid 19, not at fault of the hotel, but feel we should

gate that provides access to the gym from the stairway to the pool area was rope locked to prevent access

pool was said to be heated but it wasn?t

small bathroom, wash basin is outside the bathroom and also serves as a (kitchen)sink

daily room service was consistent and well done

opened the balcony door and the pool was right there

a short uber ride from pacific beach but away from the rift raft i wasn t worried about parking my jeep there

room service is excellent

no kitchen at this covid 19 days.

wish room service hours were a little longer do to no food store being close by or keep the rooftop

loved the heated outdoor swimming pool, the very comfortable bed and the attractive shower room

everything very clean and room service was really good

it would be nice to have room service throughout the day and night

they provided beach tools and my kids loved this

both back and they fixed the issue but i think investing a little in some better mixes at the bar and training

the front desk that they do not deal with change when we asked for quarters (to use the hotel's laundry facility

the pool and spa were warm and spacious

no big deal but i couldn't connect to the wifi with the password i was given at check-in

wifi was confusing and i never was able to connect

no ice machine, bad wifi, fire pit turned off at 8pm. more luxurious bedding.

certain, no phone, wifi is terrible, an outdoor faucet with better option to clean up your feet should be very

wifi did not work in our room only works on the rooms by the office

found out after check in that there was no laundry facilities for me to use and the cost of their private laundry

the mini bar was very reasonably priced

room service was prompt and all of the employees were very helpful, professional and courteous

must understand that pacific beach is essentially where the college kids hang out

loud music from the bar around the corner

i would avoid rooms on the first floor by the laundry room and door to the pool area

humming that comes from the minifridge and sometimes we would feel vibrations from the hotel's laundry service

the staff was helpful and the facilities they offer like the laundry room was easy to use

me advice about where to go to run some errands in the area, and provided me change for doing laundry

the breakfast was pretty much a basic complimentary breakfast

close it is to world famous and woody's for breakfast

did not have free breakfast is all i didn’t like

(a bar of soap, no dish

the wifi was constantly disconnecting

best breakfast or lunch ever

hotel was pretty quiet in november, good wifi

the location is right on the beach direct from the pool

i loved that the pool and spa were open and clean

got early check in, great games area for the kids and location was perfect

wifi, response rate of staff

there were lots of families with kids and seemed to be a good spot for them

really amazing resort. my kids loved the pool and free arcade. location could not be better.

they also had complimentary late check out upon request (and subject to their room availability of course),

ordered room service and an item was forgotten the grounds are phenominal

a lot fun activity for kids or family

nice outdoor areas and pool. lots of restaurants nearby

rooms are extremely clean, and they have a heated pool.

wifi was horrible

parking and breakfast extra

quiet and great pool!

the extra costs. parking and resort fees. although the pet fee was very reasonable.

the kids loved it

great environment, service quality and spa. my husband and kids really enjoyed!

the restaurant, cafe, and pool were fabulous

was absolutely beautiful,the grounds were gorgeous, staff was lovely had wonderful spa experience

staff at registration did not remind me of breakfast accompanied included with booking.

planned on enjoying the “heated pool” only to find it very cold, therefore our large group of kids were

bed, nice room size, big tv, nice gym, upscale lobby and hotel feel, easy self parking, easy drive to

no room service. really miss room service

has a small guest coin laundry room

walking around you see the garden, pools, miniature golf, eating options, spa and also the beach with fire pits

we had a fireplace in front of our suite but it was occupied all evening/night so we didn t get the chance

restaurant took a while a few times to place an order for room service but i understand they were probably busy

i'm neighbor had 3 little kids that woke up at 6am crying and mom yelling

i'm neighbor had 3 little kids that woke up at 6am crying and mom yelling

our room was very large and spacious with a view of the bay that was gorgeous in the mornings

also, there's nothing to do there other than gym and pool

when the pool bar is closed, iced water should still be supplied.

we should have been informed about the one parking spot per unit when making our reservation.

would have preferred a little more gym equipment and especially an area with a padded floor for doing floor

perfect location! the kids loved the pool especially! beautiful suite!

location, exceptional staff services, the pool area was very relaxing and enjoyable

the waterslides definitely a hit for my kids

other hotels that charge a resort fee but have no amenities this had free paddle boarding, 3 pools, water slides

kids ages 7 & 8 loved the pool and the complimentary paddle boarding

pools are open late too and with dive in movies at night for the kids

i wish the music in the pool area was turned down or off when they play a poolside movie.

great bike path and a big grass area for the kids to throw a frisbee or football

its a pet friendly hotel good location and fun activities

had to pay extra $32 a night for the service as explained was for the pool and gym

clean and beautiful. i loved the flowers. kids enjoyed the pool and the beach.

when we did get to our room, the cleaning staff missed garbage (candy bar wrappers) from previous guests, and

everything was close by and comfortable. perfect with the kids to play and be safe

trash wasn t emptied in kitchenette area

i said even if i m ordering room service

great food, bar and pool area

pool was closed and had to use jw marriot and wifi wasn't free.

there was a fire in the laundry room

t remember his name but he was so mean answering our questions regarding the pet fee

a lot of pets seem to stay here and the rooms smell like it

we had a great time, service was wonderful, pool and jacuzzi have the most beautiful views

it was old and dated. the spa needs an update and so do the rooms!

the hotel is beautiful, loved the pool, the views and the food were outstanding

love the fireplace in the room and golf course views. the staff was very helpful and attentive.

feel as though you are up in the mountains at an older property, but the rooms are spacious, the pool is heated

this was great and we loved the view sitting on the balcony, well worth it if you don't have a pet (pets only

location, pool, friendly staff, laundry room.

due to pandemic no breakfast no pool

my family and kids enjoyed playing on beach with the comfortable stay

and nice to me during my stay i had an issue that was resolved within minutes with my room, kitchenette and

i can t think of anything. even pet friendly!

very busy area with a lot of college age kids and a mix of vendors and transients

loved the rinse off station in the courtyard, free parking, pet friendly and most of all, the location

great location! staff was awesome! room was very clean and nice. wifi worked great.

of the ocean, gracious hard working staff,great parking,great for the dog

no room service

small pool

beds are hard and the elevators kept taking us to the laundry room when you would press first floor

spa not working

we enjoyed the outdoor hot tub and pool

extra space and kitchen sink in the mini suite

clean and comfortable beds. good breakfast

very clean and comfortable. the breakfast/staff were incredible and the food was perfect.

breakfast was great

every thing is great staff, breakfast and of course the heated pool great!

updated bathroom (new tile on floor and bathtub), updated kitchen sink, new carpet

with elevator, free wifi, free parking, gated security access, carpeted room, very clean and quiet, what else

parking garage made me feel that my car was safe

the gym was great the staff was helpful

the kitchen was being remodeled during our visit, but the to-go breakfasts were bountiful and tasty

she was helpful to answer any questions i had regarding the pet policy, breakfast, etc

the king suite and it had a balcony that over looked the pool

great room & bath. nice tv and cable. good wifi s well.

it came with a full kitchen, a separate living room, and a private bedroom

great breakfast

may weather), so we didn t get to use the pool, but i thought it to be super for small kids, as it was protected

also, there's free parking and wifi

the kind young man on staff saturday night set up the fire pit so the kids could roast marshmallows

parking was safe and free

lots of noise and kids running

there were antique furnishings in the room, but modern conveniences like wifi and air conditioning

was unfortunate that the kitchen and bar and saloon were not in operation due to covid and staffing issues

no hangers, no closet, no fireplace

but hot water is hot, water pressure strong, and there s a/c plus wifi (though can be a bit slow from time

wifi kept dropping out every 5 mins or so.

i made the reservation i was not told that i could buy discount vouchers for breakfast, so i had to pay full

the hot tub was nice and hot, the gym was clean and room service was quick

the pool is awesome and heated

the pool was never stocked with towels

well drive not cooling no soap or anything along those lines shampoo hand soap plastic bag for laundry nothing

very pretty bar with tvs

also the jets in the spa were not working and the towels at the pool were

i think a coffee bar would be nice with just some waffles oatmeal very simple fresh fruit would ve been nice

bedden, zwembad, hotel store (mini supermarket), guy behind the bar (super friendly and helpful)

enjoyed using the pool

the bar was nice and the fitness center

tv was hard to use and no internet even though it said free internet/wifi

they were hosting a soccer tournament team and the kids were a little loud but the hotel didnt maintain the

not able to use pool or hot tub due to an excessive number of kids in the hotel and pool area

and a half later when we finally we re tired of waiting walking out a guy brought towels and room service was

jacuzzi out door fire and chairs bar staff were super cool on extra ice for cups for the pool area cookies super

s a staff, i think a laundry woman who doesn t understand nor speak english

security bar on door broken off

early check in was ok and there was no hesitation. tired hotel needs updatien.

location & pool area

snack bar came in handy too

pool side area very clean.

elevator wasn’t working, we were stuck in the elevator, my kids were scared

i enjoyed the gym, small but

pool,clean bathrooms always clean

kids loved the pool

it wasn't crowded with little kids, very relaxing.

laundry room and washer/dryer could have been a bit better, and the soap machine was out of service

laundry room is available

the gym looked nice but i did not use it, lots of pool towels available

clean environment and possibility to do your laundry yourself

so experienced poor wifi service

i ordered bar food one afternoon truffle fries and wings they were fresh hot and delicious

shuttle drivers were outstanding

it was super clean, great location, friendly staff and the pool and hot tub were open too