we loved having the pool each day

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

the 24 hour honour bar was an added bonus for weary travellers

breakfast was excellent each morning

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring from dinners

only thing we did not like was breakfast

the honor bar was a nice offering for a late night craving but no energy to go out

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

the breakfast was promptly served at the designated time, and it was really good and filling

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

the free breakfast was a nice addition

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

90s disco music during breakfast did not match the setting.

hotel, great attitude by all at the hotel, delicious breakfast

the breakfast was excellent

breakfast was not included, but available as a separate charge

include breakfast

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

never said hi, it took forever to get pool towels

breakfast it's ok

ffet).

swimming pool, jacuzzi, breakfast

internet wasn't working. i had to work. manager did get me connected to a wifi!

location, full breakfast offerings, pool and jacuzzi and staff was very accommodating including arranging for my

great breakfast

our room was big and cleaned spotless every day, and the breakfast ala carte was just right

the only real complaint i have is that the wifi was intermittent and unreliable.

wifi did not allow us to

room service was also available

perfect location, very comfortable, good wifi, good restaurant, very helpful stuff.

wifi didnt work

it was very clean and they were really accommodating with late check out

the header of this property read “and spa” the spa was underwhelming

website indicated restaurant bar and spa and none of these existed

i guess we were there off season, restaurant, bar and spa were closed

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

breakfast is brought to your room so you can eat in your room or on the patio outside your room

maybe a larger cup of coffee for breakfast

we had to leave early in the morning before the breakfast, but they had several types of alcohol

great location and price! lovely breakfast!

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't seem very available when

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

and clean roam, the staff was very kind and they even turn on the jacuzzis for us in the sky bar

free parking and pet friendly but you have to may to bring. free parking

roof top bar in the evening is really nice!

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

nice facilities breakfast was excellent buffet type, close to the historical district

rooftop bar was closed for all 3 nights we stayed.

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

they have a pool and a bar in the roof top

breakfast is delicious and usually included

the hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing views over the city at night

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and delicious food

rooftop bar is amazing

the breakfast was superb

availability of a continental breakfast would be a plus but room coffee was excellent!

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

hey didn’t offer a breakfast

great place, good location near the city center. we also enjoyed the buffet breakfast!

helpful staff, good breakfast, hot shower, location is excellent

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

hotel, beautiful room, amazing beds, great staff, excellent breakfast

variety)

the reception staff were great as were the servers in the cafe for our daily breakfast

were only 2 breakfast choices

little bit to thin so you can hear everything that happens in the rooms around, hallways and the pool area

1 night, but the location was excellent as we were able to walk to a restaurant for lunch and breakfast the following morning

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

beautiful property and great room. excellent breakfast

there were a lot of mosquitos by the pool

now i know that there is an extension of the hotel around the corner with a swimming pool

breakfast was incredible

nice small pool

staff, extremely clean - very comfortable beds and very modern beautiful bathroom - great breakfast

impecable, facilities are neat, location is close to plaza de armas (good restaurants there), and breakfast at the hotel

the location was excellent. very close to some good spots for breakfast

they say they have a pool

excellent wifi

the pool to cold

no issues with the wifi

it is a beautiful property with a pool and delicious breakfast

loved the pool area and outdoor spaces which made it very relaxing to hang out in

gorgeous rooms, outside seating areas, a small deck overlooking the pool from our bedroom

the hotel is elegant and central. our suite (15) with spa was beautiful. (-)had a gorgeous suite (15) with spa but no space to open suitcases and no cupboard to hang clothes - just a rail with few hangers (+) we had a room with a 2 person spa on your own terrace- & enjoyed an afternoon dip in the privacy of our own room

great architecture, design, room service and location.

the pool/jacuzzi is warm and relaxing, not crowded

pool is a lot smaller than the pictures and not really well maintained

lovely pool and outdoor space and amazing friendly and attentive staff

pool area is nice

plus the pool with chairs in

thanks also to the ladies from the room service, especially the younger, i do not remember the name

never did understand to what extent guests can use the kitchen

a great location and if very clean, has a jacuzzi and spa has great prices

there is also a common kitchen where you can find water, coffee, tea and juice any time

the staff was very helpful. we appreciated the laundry service.

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

not wifi

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi in my room did have a connection to the internet

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the pool area is nice but the pool itself wasn t very clean

pool temperature

the bed was comfy and the pool was a nice touch

the staff was helpful and the parking was huge

pool service is really bad

the swimming pool was amazing. rita kept my room immaculate.

very nice view of the pool and very rustic look

easy check in process with friendly staff, own parking

pool and facilities are gorgeous and can be the main reason people stay here

a free breakfast was a nice added touch

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

pool was very small

friendly staff, great location and wifi service.

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available