pool is not very easy to get in and out of

gym very old equipment

great buffet breakfast with a wide choice of whatever you wanted

high quality breakfast and was given a frontline balcony room.

i was expecting a bigger gym

hotel very welcoming reception staff early check in good facilities and friendly bar staff ud83dudc4dfor gluten free

lovely hotel . pool area is gorgeous

the gym opening hours are ridiculous so closed at the times most people want it and they couldn t

something bad because the boy was not on the booking i didn't realise this as i searched for 2 adults and 2 baby's on my search, also then the spa we did not use becauze it was closed in

i would get out the bath with nice clean feet and 2 minutes later they were black

spa was lovely but a bit pricey at 20

spa was close, swimming pool was close, gym was closed

got a quiet room as requested, bed and pillows comfortable, the buffet for breakfast, lunch and dinner had a great variety

wish the pool was heated as is very cold. didn't stop the kids but did the adults

the pool area is fantastic, with activities going on throughout the day to the bar/reataurant right

fantastic breakfasts english breakfast continental

have stayed there three times, first and last time the breakfast was ok and in the bar area

check in was easy and it's great that it's an early check in and a late check out

no charge for the indoor pool

have stayed there three times, first and last time the breakfast was ok and in the bar area

fantastic buffet breakfast including bacon and egg options

great location for benidorm. good parking. staff very obliging and helpful.

locality, good breakfast

there is plenty of free parking, with a car park to the rear of the property, ideal for my motorbike, tucked away, out of

facilities -friendly staff - cleanliness spot on- good breakfast with lots of different choices - hot, healthy sweet

pool areas, bar, entertainment, food quality

fantastic location and kitchen is a huge bonus

the water park was excellent lots of entertainment breakfast ok.

ie plug socket in kitchen loose

the water park was excellent lots of entertainment breakfast ok.

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we didn't bother

part was getting a early check in and window with a sea view

on going to bed i felt like a baileys so asked bar then asked to pay, they replied with you are family

great restaurant, and service. bar service very good and relaxing.

could not get a drink from bar between 5-7 ? even though there was staff in.

that the bar was the reception area

location up in old town of altea beautiful pool area, family run sits off a country road which is dark on winter nights if walking back from

wifi in the room was quite slow/unstable but apart from that, all

clean, excellent food at restaurant and very rich breakfast,attentive and friendly staff, secured parking

there is also plenty of free parking near the old town

breakfast was buffet style

the bed was very comfortable and there was little pool in the common area

pool pretty pointless and not as good as photos

the pool looks a lot bigger in the photos

plunge pool was perfect to cool off after a hot day

area near the pool isn t spacious but it s not an issue , sometime it feels like the whole place is yours

breakfast was lovely

breakfast platter could have had some more options

breakfast was amazing

location with own parking lot

breakfast was just what we needed and the eggs on muffins were excellent

love the location has a gym good breakfast nice staff

we were also given complimentary tickets to the spa circuit

great location, friendly staff nice size rooms and excellent breakfast

breakfast was fantastic, lots of choice and delicious

staff very friendly- especially bar staff service with a smile quiet

rude bar man on bar in reception no manners and was very rude to english customers especially female

great facilities, breakfast and kids club

advised before going to spa that you needed swimming cap and when you bought one you could not charge to your room and

spa sold this hotel for me

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

the pools were large and the kids one is great

by the pool wasn't in operation, making a longer walk to the shops

very clean, excellent staff, great entertainment, great beds, bedding . fantastic breakfast.

being all inclusive , crepes, nachos , burgers , chicken nuggets, chips, was great, we have no kids but this is perfect for children

the pool closes a bit early

the children's pool could also benefit from a facelift

very good choice of hot and cold breakfast

could have been cooked more at breakfast

location staff were friendly & helpful . rooms were clean pool area clean .

breakfast was only lukewarm

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

staff food room room service clennenless swimming pool hotel interior literally everything was way and above our

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

the crabbit bar staff

pool and gardens were lovely and clean. food was fantastic.

pool bar served lovely cocktails and splendid food

most fantastic breakfast i have ever had and a lovely swimming pool you will spend all the time

there is a complete lack of crockery in the kitchen

they could knock on our door waking us up at 9am we would rush out to breakfast with our pool stuff and returning to room all tired after 3 hour of swimming and lunch finding that room is

the beds are very comfortable as well, and the bedroom, kitchen area and bathroom are fully equiped and have everything you could need during your stay

great apartment. pool area great bar staff go the extra mile breakfast first class

no plugs in kitchen area.

even the kitchen area was just right for what we needed

pool water was not as clear as it should have been

only few staff members at restaurant and bar speaks good english. lots of misunderstanding.

spent weekend alone with my kids and throughly enjoyed the peace

pool boys didn t have a lot to do but could ve perhaps cleaned around the pool area and the

amazing breakfast, great pool and plenty of space for sun bathing

but the pool area and rooftop bar was the high-point

staff were a bit short at the bars

music at the pool parties wasn't loud enough but i appreciate its in a residential area.

only complaint is that the pool party starts at 5pm

pool party and the staff are great

the bar, the pool

of smirnoff ice @ over 4 euros one small bottle does seem out of order, given that all other bar prices are so reasonable

breakfast could of been better

would have liked a pool side room no sun on our side

good hotel, great location, great breakfast

location, wifi and general cleanliness is very good.

breakfast too late starting

bit of the stay was wonderful breakfast was lovely lots of choice staff very friendly & sorts out any needs

the cold pool

the pool bar was closed

free wifi

spotless and breakfast was lovely

great location with fabulous food and lovely staff. spotlessly clean and lovely pool area.

great location and excellent value for money. spotlessly clean and great breakfast selection.

great food at breakfast

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion for the pool area would be for

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and in the evening

lots of things to do for the kids

lots of things to do for the kids

pools great although ice cold

everything bar the beds was to hard

hat never actually worked

liked that bar stayed open later

gym isn t really a gym. no free weights which should be an absolute minimum

was,fantastic continental english and american the ommlettes were superb cooked on the spot gym sauna cant wait to get bk in

gym was very limited.

we had a pool view, which was great

the gym facility is terrible, and some functions in the spa are not working

nothing or may be a heated pool

elevator system is a nightmare. wifi is not available or with poor connection at the pool

breakfast was not very good i got two burnt fried eggs sausages not nice

food was very good in the restaurant - breakfast in particular

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

breakfast very good,dinner very good,staff where very nice,location of the hotel very good

also the chefs on both breakfast and dinner have to be commended for their presentation and professionalism at the show

great staff. great location. excellent breakfast. free towels for the pool. very clean.

food at breakfast and dinner was excellent and the choice was great

pool was nice and a sun trap. location is brilliant

wifi

adult only, great breakfast, clean

good wifi, we found the all inclusive option great because the food was very good

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

little mini bar in room would of been nice but still a lovely room

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the swimming pool and jacuzzi was fantastic plus a bucket of beer was only 12 euro what

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

wifi constantly dropping out and having to sign back in. pool not heated october half term.

breakfast, dinner all value for money

games room, kids pool and plenty of sun beds

i fell by the pool with slippy drain water so maybe this could be resolved

you can spend all days at the pool and taking part in the animation games for kids and adults

please put a tracker on the bar man !

exactly what you expect for price and location, bedrooms are basic but not anything spectacular bar by the pool was great, the staff were very friendly

there is a bar with a terrace and a nice pool and pool bar

i'm irish we love tea but no tea making facilities only at breakfast other than that it was

group of 25 stags drinking and smoking whilst in the pool so ash fell into water- staff never approached to speak to them about it

the kitchen was fabulous and had everything you could think of including a dishwasher and washing

the beautiful big fridge freezer provided to go with the coffee and tea provided already in the kitchen with the coffee machine on worktop and an antibacterial kitchen surface spray cleaner would

the kitchen was also very well equipped and there was a big dining room table with lots of chairs

2 tvs hairdryer with defuser attachment

apartment was lovely, well presented great that there were coffee facilities and fully equipped kitchen even down to dishwasher tablets

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

no tea available except at breakfast

great location. very friendly staff. great bar and pool area.

quite by the pool, for a young family we like a lot going on

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

wifi was the only issue i had with the hotel

great location, staff all friendly and efficient breakfast excellent choice really nice food all kept clean and

pool area with limited sun coverage

location, very clean & modern, spotless rooms & bathrooms, comfy bed & free breakfast & wifi

free wifi did not work.

maybe not put the music and big screen on around the pool so early after having a late night

wifi wasn't great in the room

beds were comfortable. kettle was a bonus. wifi was good

wifi & beds poor

inform about the wifi code at check in.

is an apartment block with kitchen, washing machine, fridge, etc

of the tiles on the balcony had fallen off the lift was slow and very hot the pool had no water in, as a result of this we were told to sneak in to next doors swimming pool wifi

area, wonderful view, comfortable bed nice equipped kitchen, secure parking

area, wonderful view, comfortable bed nice equipped kitchen, secure parking

pool was not open or available and this was a factor that affected our decision to stay there

llness room ) per person per hr ... not good

outside pool terrace was also very nice ,plenty of space and multiple

lovely breakfast buffet, pool area clean and tidy, all round good value

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the waterfall

was a good choice for breakfast and dinner

pool was overcrowded sometimes, as it s not the biggest and the lifts were very slow, but

wifi should be free for duration of stay not just first 24 hours

dining room staff were very friendly , decent breakfast / dinner choices was able to pay for late check

pool bar closed a little early but it is only march and it wasn t all that busy

small thing the breakfast needed topping up as we had to wait for things but that's not really a complaint

excellent food choices in the buffet, always lovely & cool air conditioning throughout the hotel kids club was

we used the spa which is basic but relaxing and very clean

had to pay to use spa pool. others pools were shut.

free wifi

swimming pools - huge supervised playground for kids with trampolines, football field, mini golf, slides, etc

3) so didnt expect much of a view, but had a side sea view and overlooked the pool too,shower was great very roomy and lots of hot water,shampoo and

location, right on the beach and in the middle of it all and despite having a noisy bar next door but one really quiet at our side of the hotel

that does not bother me as was not with young children and hotel is adults only anyway

no room service options

some of the bar prices were expensive

friendly staff comfortable clean room hydrotherapy spa location

the staff were great and the hotel room was very clean . the pool area was great and clean

the lady at the spa was amazing .... really helpful and polite

kids club not on, nor were most published animation activities

great breakfast

bed was very comfortable, you allowed me an early check in, the room had a great view, the bathroom was spotless

attentive and helpful as solved all my problems all the meals on the hotel were excellent the pool facilities were

spa small and over priced

the kids loved the pools and the beach

3rd visit to this fantastic hotel staff lovley hotel spotless and beautiful spa area

i night ideal location breakfast is excellent with a wide variety of choices.

was perfect, the staff are the best, the he rooms where so clean, breakfast was perfect every morning, we decided to stay for dinner one night and this was so nice ,

the small gym was perfect for a quick morning work out

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

there were gym facilities and a pool but did not get time to try these out

dress code for breakfast

wifi as i worked remotely while there, good selection of food when full board for the price

breakfast was plentiful and a good variety

gym should be open all day long, early risers can't get their workout in - this really isn't a

plenty of choice for all meals, and a fantastic rooftop terrace bar with wonderful panoramic views

outdoor pool bar opened late, then shut, then re opened later, should be open all day, rather than trapsing

were on the 19th floor and the wifi was nonexistent

location, room, bar and food, ease of check-in

breakfast was good but could do with more warm items such as hash browns beans .

, reception desk staff were friendly and tried to be helpfull , english bacon avail everyday for breakfast(hidden away you might have to ask for it ) staff called the room twice to check things

hould be heated

pool was so cold nobody went in

reception staff were very helpful and the girls in the bar area were too.

clean rooms, location, breakfast

modern hotel! lovely pool area

pool bar wasn't open

nice new rooms pool etc. room cleaned every day. good location

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it was

was fresh looking, the bar area was full of natural light

pool is maybe a little smaller than you would expect but it was absolutely perfect for what we

can get a drink right up until the bar closes at midnight, however instantly once the bar is closed, the night time receptionist

next to a school so at 9am the music sounds loudly for the kids to start getting in line

the price we thought staff were excellent and accommodating, rooms were clean and the breakfast selection was brilliant

there is a school, so during a day you will hear songs and many kids' voices

the playground for the kids was such a joke, no swings and i think better for the hotel to just remove the old dated slide

no type of tea available at breakfast

last but not least, we were visiting with our two kids and still got room which was just above the smoking area outside and it was awfully loud

gym: with a lot of old machines, and only 4 weights of 1 kg each

the evening meal was delicious and the breakfast was delicious too

late check out

fast & early check in

location was spot on hotel room were clean and tidy wifi was an extra bonus

the wifi didn't work once upstairs.

only one thing, the wifi connection could have been stronger.

pool was a bit small

pool area could be better

breakfast was amazing for price paid as good if not better than top hotels

main pool was separate from the hotel opposite

sausages at breakfast

very basic,no facilities ie bar or food,roadworks outside

no bar tins of drinks in fridge, breakfast poor, no wifi

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

staff really nice and helpful allowed storage of bags and early check in

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

we did not stay for diner but breakfast was varied and plentiful

breakfast was cold, all food presented was cold

lovely clean hotel. excellent choice of food for both dinner and breakfast.

very good service, excellent staff and super breakfast.

would have like to see the rooftop bar open in the evening like at primevera park

perfect location, lovely and clean, the breakfast was really good.

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

very small gym tucked away from everything beside an indoor car park

the location was perfect , the bed was massive and the breakfast was fabulous, awesome gym too

will definetly return here as the kids were entertained from morning until night

parking & transport ample parking

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

we loved the animal and the water park

bigger pool. seems a bit too small for the size of resort but it didn't spoil our holiday.

reception, bar and waiting staff are all wonderful

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15 mins

staff in bar on a night were brilliant, had great banter with them

breakfast was good and the bar was also vey good

bar let me have hot water as don't drink

one member of the bar staff wasn't very friendly. sorry, didn't get her name

roof top sitting pool for adults only

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

swimming pool cramped in

my kids love the food

pool area bar and prices

location in the old town close to the tapas bars, restaurants and shops and sea

as well as food and drink places all around within walking distance, desert places around and bars and shops, 3 minute walk to the beach, airport shuttle organised, quiet at night, bar at the

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

wifi a little slow- but usable.

kettles not in room but free hot water from the bar almost anytime so no big deal.

bed was comfy. good wifi

have asked for a pool view

the price. the wifi was working well. had enough blankets

rooms were cleaned every day and the pool was sufficient

lack of staff at bar area & not a big choice at breakfast