no pool in hotel but you do have leisure centre access

lovely, relaxing spa treatments and tasty afternoon tea

smallest of faults but we booked the bistro but were told we could only sit in the bar as they did not have enough residents to fill the bistro, but the bistro was open and there was

food in the restaurant bar was absolutely beautiful and staff were so friendly and helpful we will definitely stay again

spa bath was grand, big and comfortable and so we're all of the furnishings

the spa was absolutely lovely and the treatments were top class

spa was amazing snd food was delicious

but if pushed to comment, i'd say the sign for the entrance was not as obvious and the car parking was sporadic and i wasn't sure where to park

the family room is huge and the kids had more than enough room to run about and play

pool was really cold did not enjoy that the pool area very small and always full with kids doing swimming lessons not for

no gym or pool

breakfast was really good, full of options to choose

dinner and breakfast were delicious

bathroom downlighting and rain shower head, simple youtube casting, plentiful usb ports, and an ev charger

professionalism of the staffs, attention to detail, the welcome services, the food, and outdoor spa with the jacuzzi bath

pool was open to public , not ideal for a 5 star hotel , sauna was packed and kids jumping around the pool

room service and distance from the reception

great … constant wrong orders, spa & facilities were not great (jacuzzi out of order; tonnes of kids, not enough chilling beds, no spa services available even though we booked to stay for a few

room service dropped off a lovely surprise of chocolates for a birthday celebration

got golf spa gym snooker tables great walks 100s of acres of land, beautiful trees great restaurants and bars