rules about the safe box key deposit, 10 deposit/towel, change of towels only near the pool at scheduled time

areas - no hot drinks during meals other than breakfast = you had to physically go to a specific bar where they

have been even great to reduce the viennoiseries options and have pizzas instead for breakfast buffet

was visible - the a/c was very strong in common areas - no hot drinks during meals other than breakfast = you

smoking around the pool area and on bar terrace, there isn't an area designated for non smokers while the entire

kids loved the animation and adults liked the aquagym

they had breakfast from 08:00 until 10:30, then another continental breakfast at the pool bar from 10:30 to 1

as all iberostars, great for kids, although better for smaller kids (perfect up to 8, maybe less for bigger

the water in the pool could be warmer

felt very unwelcoming in the bar for non germans sadly

the gym was poor

we say, the hotel is hard to fault, but there could be a little bit of a better vibe in the pool and other

long beach that never felt overrun, lots of opportunities to stay healthy and exercise, aqua gym classes that

- 5-star inconsistencies: charging extra for a very basic/small spa and not including soft drinks at dinner

wifi very nice staff but often speaking german only, struggling with english

decor bit dated and wifi was dropping in the rooms and anywhere outside .

want to say a huge thank you to the spa workers

gym very bad as you need to book it before you even come over as you need book a slot for being

the swimming pool heated, very good for children

two big pools with plenty space to both swim and play with kids if you wish

wifi access just didn t work anywhere but the reception of the hotel

restaurant was good staff bar one member very pleasant and accommodating

staff everywhere were great fantastic service in royal level green bar top quality drinks

layout privacy, adults only and balcony very nice

stayed in the adult only section, fabulous pool with lovely comfortable sun loungers

the drinks bar and some of the staff were very pleasant and welcoming

activities that were put on all through the day around the pool were excellent

it is also recommendid for family with kids as there are many programs

the night bar serves perfect alcoholic

the waterpark is great for adults, teens, kids and babies

didn t like the cold water from the big outside pool and the schedule from inside pool, spa and gym

-also there were 2 bars: a bar near the heated pool and one at the higher floor which sold all the necessary

attentive, friendly and would go above and beyond to make sure our holiday was perfect, adil the bar tender of

speak to staff about where they want their room to be in the resort to minimise walking between pool, restaurant

have definitely liked 'adults only' concept of this resort and that is most certainly the main reason to come

few tiles missing from the swimming pool

good resort with lot of activities and nice gym

the gentleman on the bar over night went way above and beyond to get us gluten free food at 2am

the programs were also great, the kids club, the parties, the live music

place for familys and kids so much to do at all times of the day

gym could have been a bit better, however i spend most of the break sunbathing! :)

breakfast

more pleasant details in the room - as hats, wine , free safe , more surprises for kids , the food is very

of guests seem to be german retirees, and we were almost the only people aged under 40 or with kids so this is

a few pieces of gym accessories for the equipment were missing

we were sorry, that because od the covid restrictions was not possible to enjoy spa and fitness.

clean , series of activities for all ages at the pool area and all staff were friendly

stylish and clean hotel with great breakfast and dinner. staff extra friendly!

roof top terrace and bar excellent, great value for family, staff professional and friendly

breakfast was good,many options to choose

is cleaned, the restaurant and the view from the window are beautiful, and the water in the pool is warm and

the food, especially the breakfast, was extremely good in quality, but the lack in variety makes one a bit

the hotel was not crowded, a place by the pool was always available

plenty of room at the pool and nobody reserving sun beds all day

food was very poor there was hardly eny food left at 9am when we went for breakfast we asked if there was going

breakfast was delicious.

hotel personal - friendly & helpful. cool evening program for everyone, also kids.

hotel is near the beach, spacious room for family and close public parking.

it was very loud in the evenings where i had my room, because of the evening animations for kids, but this will

pool bar food was a bit poor and the furniture might need a bit updating

the main bar area constantly stunk of sick

kids club staff were good but not hotel staff

not close to the beach sauna is very small indoor pool allows kids and it is crowded

the wifi was also shocking never worked during the week, we reported it on the hyatt inclusive app and

the outdoor pool was quite cold but so refreshing in the heat

cocktail bar not open only pool

breakfast was a superb buffet as was dinner

- spa was fully booked for 3 days and we could not get any slot

no price list in the room for mini bar body lotion was not refilled after we finished the cream no games room

shame there is no sauna anymore and the equipment in the gym is not working well anymore

the pool was brilliant and there were plenty of beds available around the grounds

lovely pool

pool is small considering how many guests the hotel can accommodate

the swimming pool was heated which was excellent

lovely location and nice new bar area

the views are beautiful, and the pool and jacuzzi are excellent

the area around the hot tub to sunbathe the beds were really comfortable, i didn t swim in the pool as we had

we had an unpleasant experience on the first day during breakfast

lacked a little atmosphere in the bar after dinner

number of parking spaces on the same level as the hotel entrance and a lack of room amenities such as iron,

no parking lots close to main entrance, and just 5 of them for a hotel with over 100 rooms

we could also easily drive to this place from somewhere else but in our case we could skip the parking lot

we enjoyed drinks in the bar in the evening and played games which are supplied

the breakfast buffet and lunch were really good

golf course very good also greens super fast nice laid out course

the kids club staff had limited english, and only full-day sessions ( 20) are available, with no

(the time before we had an apartement with kitchen to cook for ourselfs) in general i am sure it is a great

no vegan protein options for breakfast.

most people seem to choose the half or full board option or eat in one the restaurants or pool bar so not much

the peace and tranquility. very well portioned property and lovely pool.

added to which the pool wasn't heated and there were zero instructions in the property on how to work anything

good kitchen, bathroom and bed with plenty of room for two people

casa rural has unique style, clean and stunning swimming pool

sitting by the pool was bliss