really comfortable to sleep the location not too far from the centre the management is good the pool was amazing

was not working there s no lock which is unsafe and not secure for any body also who have kids they could be

spaces pool comfy size of the rooms and bedrooms wifi accessible and smooth :) weekend animation staff concern

polite,my french is not good,she was not patient with me,and didn't tell me details like diner or wifi password

there was sufficient free parking and the pools looked nice

wifi doesn't work in rooms, tv does not work

one chap acting as receptionist, bar tender, porter and waiter

good sized comfortable room/suite with balcony. good value with excellent wifi.

- the accomodation was clean - heat system was available (though old tech and not kids

was clean and has a balcony with a view on the hotel s main entrance and a fairly big yard/parking lot between

- the accomodation was clean - heat system was available (though old tech and not kids

parking is great and staff

commun area are just perfect with inside and outside pool, different place to stay and restaurants

the spa and swimming pool

the golf course and the spa are big

i specifically chose a garden view, yet the only thing we could see was the parking lot

it also has big swimming pool , gym and spa

the breakfast which was included in our price was copious and very tasty

had to pay for an extra cup of coffee for breakfast

certainly the breakfast wich is included

pool too small and open to non-resident guests, who can sometimes be disruptive (swearing, rudeness

bed, the second day service was bad comparing to the first day ( breakfast

the breakfast was very good as was our dinner

also the breakfast was good but they could do

kitchen sink did have cold water but the sink was dirty

booked a room with kitchen and private toilet facility

has parking spaces

30 am as well as the gate to the parking

staff location the view breakfast

the breakfast could be better

i'm also excited to see what this place will look like in the summer when the pool and the rest if the facilities

room, shower & restaurant were good and it has private parking

second, the breakfast was mediocre

the traditional moroccan breakfast was also exceptional, (other options also available)

food was great, breakfast amazing

breakfast the following morning was superb

of the rooms garden/ambience in front of the hotel parking breakfast was great and plenty of food welcome drink

everything was great, the shower very hot water, tv , wifi all working well

unreliable wifi

breakfast and dinner were delicious and all cooked using local ingredients

swimming pool area wasn't very clean

the breakfast is really amazing and taste

the accommodation was very comfortable, and the breakfast was plentiful

parking available on site. good breakfast.

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

we enjoyed having hot chocolate near the fireplace at the restaurant

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the swimming pool was good.

the staff was nice. the location is nice too. my kids loved the swimming pool

near to fez airport. parking.

the staff was nice. the location is nice too. my kids loved the swimming pool

the staff was nice. the location is nice too. my kids loved the swimming pool

parking: near apartment is a lot of parking places 6

the breakfast was good as well

but i loved the free breakfast

- availability :) - helpful staff during breakfast - parking

design, spacious rooms, swimming pool with great location in the well managed courtyard, large space is opposite

we stayed just for one night but the pool and yard for kids to run and play was fabulous

the desk clerk taught my kids to play pool

curtains in the living room and kitchen

is a quite large apartment with the convenient equipment, providing free parking as well

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

parking was always available outside the hotel

amazing facilities: hammam with economically friendly entrance fee, free use of gym, swimming pool, sauna room

cleanliness, the facilities, the swimming pools and the gym

free parking inside the hotel

wifi sometimes can be a problem downfall finding a taxi to old town and airport can be time

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

breakfast and no wifi

the breakfast was fine. location was great.

confortable rooms, good breakfast, location quiet but central, many coffee shops nearby

bad thing is that the wifi only works in the lobby and there is no wifi in the rooms

great roof terrace with sweeping views and a small swimming pool

nice and clean facilities (gym and spa), cool rooftop bar and great

buffet breakfast was fantastic.

also, there is no iron in the hotel, and when i asked, they said we have a laundry service for a sum of money

size of the pool was too small and the spa was female only which was not mentioned in the details of

cleanliness in the rooms, care at the reception, room service

were amazing, very helpful, quick room service

of drinks are different depending where you order (bar lounge, restaurant, pool, room service, the

convenience large pool close to everything

wifi far too slow

lovely garden to sit in. liked the reception and bar area.

wifi very poor

good spacious rooms and bathrooms and big space for kids to play.

to solve the problem then he called some places and fixed another hotel (hotel palais medina and spa fes) which

the kids also loved the

breakfast was very poor - all the breads were stale

breakfast . expensive ( quality vs price )

breakfast was good .

noisy hotel- the bar plays very loud music till 1a

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

to book easy to find good location free parking nice helpful friendly staff nice breakfast great pool area

the breakfast is great also, 5 ud83cudf1f rating from me

i recommend this hotel to everyone, swimming pool is great, it's like my second home in fez, kids loved it

also the room service is at the high

the staff is so unprofessional, the room are dirty and the internet never works the gym is inexistant all the

a great selection on the breakfast buffet

location was convenient. it was clean. the wifi worked. staff were helpful.

didnt like the fact that there was supposed to be free parking but somehow it was always full and we had to pay

location, clean room, including breakfast and warming staffs

the main dining/breakfast area on top is good with nice views

breakfast was very good eat as much as you like buffet style

the mini bar was empty no bottles of the mineral water

bad wifi

the gym is closed

the view from the top floor (the swimming pool) is amaaazing

the music in the rooftop bar can be a bit too loud, but you do not hear it in the room when the window is closed

the wifi worked quite well in the room

the facilities were excellent and the hotel very clean room service exceptional

this was on the 5th floor just below the sky bar so we had to suffer loud music, one night was until 6

only bar was nightclub type place on roof run independently

the breakfast was also amazing as well

the girl/woman halima from the spa was also perfect

) weak/unavailable wifi signal, breakfast very basic

the rooms were very clean and had room service clean our rooms everyday

good breakfast

during the breakfast the woman ( chief), some other girls and the one in reception very a little bit unkind

i had plenty of room to work on my pc, and the wifi signal was strong

located, comfortable, spacious bedroom, with breakfast included

everything was great location. clean room good stuff good breakfast

very good wifi provision

nice hotel: spacious room, clean, convenient location, sufficiently good breakfast, reasonable price

i was also surprised that there was a pool there

disgusting pool covered with bird droppings and wasps

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

very bad smell in room, restaurant closed / no room service

room service was very detailed

bed tv light guests salon wifi

the wifi does not work

wifi

could he not have suggested this to us, using the wifi in the hotel and booking through booking

the room was very hot and wasnt sure if they had wifi.

everything. excellent spot. very clean. very good breakfast. lovely friendly staff.

wifi and shower room

drains clogged. pool of water in bathroom after shower that never drains.

there was no food to be had, as advertised, and there was no spa facilities, as advertised.

they prepair for us a fabulous breakfast every day

great restaurants and beautiful pool with a

the kids enjoyed the luxury and the breakfast buffet was very

like its location and the staff was amazing the restaurants had delicious food also the swimming pool was

very friendly staff, great location, excellent breakfast

the pool is magical

customer service is excellent and room service

the breakfast buffet is not up to a 5 star standard.

a good,comfortable hotel,great breakfast ,good wi-fi,large rooms,on site parking

breakfast for 5 star hotel

went to the rooftop bar and had an amazing time

was a weird machining noise at the room, like a laundry machine

the breakfast is great - you can order your breakfast as a room service without charging anything

location was great with a car, plenty of parking in the complex

medina and spa is a top-notch hotel that is perfect for those who want to experience the beautiful city of fez

beautiful, quite, good breakfast, free parking, good wifi, amazing pool

wifi connection sporadic at best

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite

wifi was very weak i did not feel very much welcomed, it was just ok i had to ask for bed sheet,

wifi connection was terrible the bed in the first room was tilted and thus very uncomfortable

the wifi was better than most of the the places i satyed in

the breakfast is one of the best be had in morocco

delicious breakfast and dinner, central location and heater in the cold nights

the breakfast was delicious, fresh, and full of local flavors

breakfast was amazing and delicious every day

wifi could be better

the spa is no good quality,scrub so hard and not friendly.

and there is a parking lot for self-driving traveler, which is super convenient

gorgeous rooftop restaurant for diners and breakfast

our room was located under the bar which was noisy on saturday with music and the footfall.

whilst my friend and i were enjoying dinner near the pool, people were playing traditional music, doing henna

they recommended a spa which we had such a relaxing time at

beautiful property, amazing pool and excellent location

pool was very cold

i had a massage and hammam at the spa , which was lovely

very good breakfast, they give you more than you can eat, there's nothing we didn't like

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of

the service was excellent and the staff was super friendly! the breakfast was great too.

breakfast was traditional moroccan food

incredible dinner and breakfast

the suites and spa description was very misleading

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

booked for the indoor pool but it was cold and in the restaurant area so not really usable

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

also the best breakfast we ever had

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

there is a parking next to the building, just an empty dusted space but serves the purpose

riad, spacious and luxurious located just at the entrance of the medina

were stylish - tastefully decorated and well appointed - the photos on the app don t do the pool and roof

they even provided breakfast for an early morning departure

excelent breakfast, very nice stuff, very comfortable main beds.

wifi intermittent. musky drain smell but to be expected in buildings of this age.

breakfast is amazing and varied in part in the 2 days we were there

the breakfast delicious

amazing breakfast including in the price

breakfast was lovely and the room was very cosy they also gave me a free upgrade when i

on arrival, was extremely comfortable, balcony view of medina was lovely at dusk , nice relaxing pool area, ate

wifi sometimes was unstable; only few tv channels were available.

pool was fun for teenage children; buffet breakfast was expansive; the pizza and pastas made our stay-in dinner

kindly upgraded me when they realised i had come all the way from hong kong, and allowed me a late check out

there was a gorgeous pool with sunbeds and seating areas all around which had lots of shade during the day

the rooms have ac and the wifi is perfect

the rooms are nice and cosy, bathroom has a door, the terrace has a great view, breakfast was great and the

we can see the real life of fes peoples from terrace, and we could have a dinner and breakfast there

the location, the wifi, the breakfast, the room design, everything is perfect

the breakfast places on the roof, very nice view and good food

the pool, the rooms and the staff

wifi is not included with all rooms

some problems with wifi and hot water supply

good room, good pool, good bar

pool was great and the staff were super friendly

wifi wasn't working really well.

breakfast was only ok. we had to ask for coffee and it wasn't very good

breakfast was very

the breakfast was very good and the amount of care shown by the staff was exceptional

slow wifi. bed a little hard

room, bed, breakfast

breakfast every day was way more than we could eat and had a huge variety

family got a weeks worth of laundry done

good wifi

a breakfast buffet but more than enough for a great meal

breakfast and service were excellent, very good green/mint tea i have picked up some tips to bring

breakfast, location, terrace

good location and value for money. breakfast was decent.

coffee at breakfast always in a small cup and a bit cold

clean,good breakfast,close to medina

wifi was available but was not very strong (interruptions during video calls)

tiles, the carved plaster, the painted ceiling, the most friendly welcome and the generous breakfast

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

riad with the kindest people and a great breakfast

beautiful riad, and a wonderful room. breakfast was nice

there is a great reading nook with a fireplace

the breakfast is amazing

(my kids said it reminds them of dar bacha in marrakech

property can have some improvements but doesn t really ruin the experience, very clean, daily room service,

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the

good communication, good staff, breakfast was lovely plenty of choice and very clean room

excellent breakfast

the riad has good wifi, is beautiful,

abdul and yusuf took excellent care of us, arranged our guide and spa services

breakfast was wonderful and made to order

porter to take our luggage; special thanks to amina who offered to cut a pomegranda for us at breakfast, picked

wonderful breakfast

attentive and kind staff, especially cleaning and breakfast staff

excellent breakfast, very good position, kind staff and amazing suite!

breakfast was good and the pool on the roof was lovely

fatima's grandmother did my laundry

breakfast was delicious -- especially the home-churned butter

the breakfast was great including pancakes, croissants, jam, honey, fresh juice, tea and coffee, more

the breakfast is fresh and plentiful

the first night i had very bad wifi connection, but that was quickly taken care of

everyday i enjoyed very delicious and huge breakfast

really nice clean wifi location old house

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the breakfast was really good and i enjoyed it every morning on the wonderful rooftop (with two super

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the breakfast was great as well and it was fantastic value

the breakfast. the interior design. the wifi.

the wifi was fast and everything worked as expected

tea when you sit in the evenings and a huge breakfast every morning

the lovely housekeeper took care of some laundry for us, much appreciated after being in the sahara for 3 days

the hotel itself was absolutely beautiful, had amazing views of fes, provided a wonderful breakfast spread,

i loved the added touch of the fireplace

our room was palatial - with ceilings 5 meters high, a wood burning fireplace and an enormous en suite bathroom

we really liked the king-size superior room, as it had a fireplace (we needed it after arriving cold and drenched

anything negative to write about this riad except for the constant harassment from teenagers, kids outside since

had issues with laundry service, they damaged white linen clothes

was great, room was big and cleaned every day, the bed was comfortable, warm water, good wifi, very cool roof

wifi worked well for husband but sporadic for me who kept getting kicked out every few minutes.

the owner offered us free laundry, to which i thought was nice

to the sound of birds and was then greeted by a delicious breakfast in the courtyard of this beautiful riad

the staff were very helpful and breakfast was brilliant

was very clean and the stuff very friendly. the breakfast was very good.

is no restaurant or spa at this location

breakfast was lovely as well as the tea we drunk with much appreciation every time we got back to

the breakfast was delicious and served in the rooftop terrace

riad with spa and restaurant, all what you need to rest, i really loved the massage

generally speaking, nice breakfast, diverse, clean an tasty food for dinner at a reasonable price, really nice

the breakfast was good, but perhaps it could have some proteins like eggs or cheese.

spacious and well decorated rooms, cleaning and fresh towels everyday, delicious breakfast and mint

did the spa and hammam experience with hassan,it is well worth it and very relaxing

wifi works well

wifi in the terrace room did not work, but they informed us about this when we got there

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting

breakfast was delicious

great breakfast, super helpful staff and very nice riad. highligh recommended!