all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa, etc

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

spa facilities, room size and mattress, coffee in rooms was good

the room was very clean and comfy. the spa was great too.

free parking and a short drive to town where you will find dozens of great restaurants

the spa services are superb , totally recommendable

kids can swim kn the pool

kids can swim kn the pool

bbq area and swimming pool, overall simple but clean.

they had a good-sized pool and free parking.

very nice staff, excellent pool, good shower and relax ambiance

good parking adjacent to room

theres a bar right in front of the hotel and the noise was very

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

staff friendly but very limited, the pool was mentioned to be climatized and it wasn t, they charge you if you want to leave the car a

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

pool was covered during the weekday

bathroom, the water pressure in the shower is very bad, and maybe the pool, the water is so cold

jacuzzi and pool

it has a swimming pool and jacuzzi.

pool

swimming pool was warm

the heated pool and the outstanding service makes it very relaxing experience

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

a nice pool

clean facilities and good swimming pool

convenience of location breakfast temp of pool

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

swimming pool s water was too cold, even during the sunny hours of the day

staff were amazing, it was comfortable, the breakfast was ok

the 3 of us at the same time which affected our schedule and also after i paid for the 50% of the spa

the breakfast, the pool and how clean it was

it is a very clean place, very quiet at night, the pool was safe and clean

uit, toast and coffee) but menu breakfast was really good

breakfast was just ok

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

the breakfast quite good

breakfast is coffee and toast, anything else is extra

oddles of parking spaces right next to building

there's no good parking entrance road sign

pool temperature

great bed, big tv, secure parking lot, and friendly staff

the pool area is nice but the pool itself wasn t very clean

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

a free breakfast was a nice added touch

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

thanks also to the ladies from the room service, especially the younger, i do not remember the name

hospitality and quality of the room, amenities, food and spa are excellent

no windows in the room and the spa is very expensive. nothing is included in the fee

the staff was very helpful. we appreciated the laundry service.

no breakfast but coffee and kitchen available

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

wifi in my room did have a connection to the internet

wifi did not work in the room

no electric outlet to charge cellphone or laptop. poor wifi connection.

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

the small bar and small pool on the roof top was fun

great rooftop pool and bar that we should have made use of

no staff at the rooftop swimming pool bar

the breakfast and the service were excellent

little bit to thin so you can hear everything that happens in the rooms around, hallways and the pool area

the pool is nice, they also have parking space

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

1 night, but the location was excellent as we were able to walk to a restaurant for lunch and breakfast the following morning

had a small request to accommodate my son and requested milk a few minutes before breakfast time, minor staff the rest was

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

impecable, facilities are neat, location is close to plaza de armas (good restaurants there), and breakfast at the hotel

the breakfast was delicious

both excelent!!!!! we loved the breakfast

there's a nice pool and daybeds to relax

breakfast was incredible

gym was extremely hot! couldn't complete any training session.

variety)

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or the housekeeping staff outside, wifi could be a bit wonky if you re using too

i could stay comfortable and have nice breakfast

reception and bar staff ( especially the younger guy) were so friendly and helpful (+)the bar is fantastic thanks to emily valentin (+) the hotel bar makes amazing cocktails (+) the bar and central courtyard were very nice (-) a coke at the bar cost 40

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

central location , breakfast ladies excellent,

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

hey didn’t offer a breakfast

helpful staff, good breakfast, hot shower, location is excellent

they said it was booking, and they couldnt do anything they dont have parking

location was good, had parking for us

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

great architecture, design, room service and location.

amazing building, beautiful pool and library, very clean and well kept

lack of room service, no drinks nor food available

didn t get room service

we really missed the room service. or at least a bar where we could get something to drink.