easy access and secure parking on the premises. breakfast food and service was excellent.

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

easy access and secure parking on the premises. breakfast food and service was excellent.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

excellent, good attention, nice breakfast

breakfast, staff

wifi

wifi did not work in my room, so to work i had to sit in the noisy public foyer

we played a lot of pool and ping pong

breakfast & all meals well prepared and delicious

large room, surrendered by nice location. good breakfast.

the staff were exceptional. pool perfect

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

be very careful when entering the pool, specially with elder people. very slippery.

breakfast was available, but i did not have breakfast at the hotel

breakfast was delicious. great service

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was plain.

parking spot, a few in town.

breakfast and staff were really nice.

staff is great and breakfast is good

breakfast was ok

the pool is very nice and well maintained

wifi also worked super well

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

our beds were very comfortable and the wifi was excellent

we happily upgraded to a more spacious and private room for little cost

nice people and excellent room service

room was a bit dated. no wifi in the room.

the breakfast was very complete

staff in general was excellent, the views from our room, food and swimming pool options are great

the breakfast was very good - arepas, soup, fruit, a tamale

incredible views from the rooms and infinity pool and the entire property is well cared for, and we were made

nice people/service, exceptional view, great pool, special

pool a clean, well maintained oasis

included breakfast was ok as well as the pool area with jacuzzi and sauna

parking was not inside the hotel, but in front of it and was safe

i wish there was wifi in the rooms.

wifi was down for a day

we opted for going downstairs by the pool to take the shower

disappointed with the cleanliness of the swimming pool; it didn't seem clean for some reason

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms

and the breakfast was in a restaurant at the top of a long steep hill wifi did not work in the rooms further

the pool , restaurant service, friendly staff

the pool and the room!

is a good place to stay, the pool is amazing and the bar is always open.

the bar stated that it s open every day but we went up at 8pm and there was no one there

secure, locked parking, which is always a must for us

there is a little play area that gets hot but it does have plenty to keep the family and kids entertained

there is a little play area that gets hot but it does have plenty to keep the family and kids entertained

parking lots were a little bit too small however, they made sure all vehicles were protected and

swimming pool not very clean.

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

it doesn t have refrigerator in the room and they need to change the swimming pool

pool was a bit small for the amount of people on the hotel.

breakfast, nobody attended me and finally i decided made check out and run away.

at 8 am, no room service, staff was not very polite for an hotel, no minibar, the room offer from the app was

breakfast: needed more of a variety like fruit of at least brown bread.

huge and well maintained swimming pool and the cold drinks, the cup of coffee they brought us in the morning

dangerous pool for children under 4

lovely view, good food, quiet grounds, plus a pool.

the pool was good

the swimming pool was right across from our room and featured a bar and plenty of sun loungers and space with

parking lot is of decent size

good breakfast. rooms are big. great bathroom (very spacious) the king size bed is fantastic

hotel pool was right in front of our room, very convenient, breakfast was exelente those tamales mmmmm k

property itself is quite beautiful, with palm trees and a nice pool

is that the hotel doesn't have any life guard or anybody supervising what's going on the swimming pool in case

location and swimming pool

also, the hotel claims to have room service, which i was told upon arriving, that it does not

pool, restaurant

everything, the rooms have a little garden but the garden is in front of a mini soccer field the kids start

also, it can be nice if families and staff ensure that kids use headsets at the restaurant if they are going

the restaurant is very good and the pool is refreshing and delicious

the breakfast was good, with local alternatives as well as other options

the only pool is for adults and kids and it s small

the breakfast was lovely, fruit even included, and the location is perfect for disconnecting and being

the place is pet friendly, our dog was happy to be there and to play with sofia and canuto who live there

the breakfast she makes is delicious

the pool area is very nice too

average breakfast with rather bad coffee. not very helpful staff.

the breakfast was great

the pool is also great

breakfast was good, and both the young lady and the young man who attended us were very helpful and

pool. garden. common areas.

the bar and restaurant opening hours should be extended, atleast on weekends

besides this, no wifi, no signal

grounds are beautiful especially the pool, plants and various seating areas

the pool area is nice and surrounded by trees and palms

excellent wifi signal (each floor has its own

there is no smart tv, so even though there is good wifi, you are stuck with local channels

breakfast every day was excellent

whilst we had issues with the wifi, it was eventually sorted out

would be better if served drinks at pool area

breakfast had both hot and cold items and local foods

bar staff helpfully found me some bread snacks

wifi is really very weak, so don t expect streaming in your room in the evenings

there is no minibar in the room - just complimentary water - and no bar in the hotel

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

breakfast was excellent too

great location, delicious breakfast and incredibly friendly and helpful

rooms are beautifully arranged, breakfast was excellent and esperanza was very helpful and

we enjoyed breakfast and our room was really comfortable and well equipped

is not much i can say that would have improved our stay here, perhaps a little more generous breakfast (or

the staff including esperanza, the lady who made us breakfast each day, and the young man at the front desk;

issue for me: wifi

there is live music during the evenings which makes the bar even better

wifi didn t reach in our room, so we basically didn t have wifi

street and bar noise could be an issue until 10pm.

breakfast was tasty too the quarter of la ycandelaria with all the colourful murals is in walking

the bar downstairs is great and serves delicious food with live music in the evening

breakfast is in bakery next door and is very nice

breakfast is next door at a cafe, and they didn t have many any options for vegans, and weren t

the breakfast included with the room was provided at the cafe next door, and there were several options

that the breakfast be extended until 10 since 9 could be a little early for some people

breakfast was a little basic. perhaps some more options?

woodwork to shutters doors and floors, big comfortable bed, flat screen smart tv, and good wifi in rooms

no wifi until just before we left - local issue not with the hotel

brand new, beautifully designed, with a lovely atmosphere and an excellent breakfast

special mention to the breakfast, which is excellent

great location good choices for breakfast friendly staff modern clean rooms

towel bar were broken

breakfast was simple but enough

the wifi worked great and was the fastest i had had for months

great service, very helpful host. good breakfast close to the center

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

wifi really needs to be boosted. at times the room was quite cold.

the breakfast service was very nice -- eggs, special juices, fruit, croissants.

laundry service was quick

breakfast is excellent and the lady, who serves it, is a gem

fantastic location, very comfortable, super-clean, delicious breakfast