the roof top pool being 24 hours. and the bathroom

the down side to this place is they don t offer room service but the overall service was phenomenal and the rooms are absolutely beautiful

no room service.

wasn t able to order room service which wasn t a big deal but it would ve been great if i could

the hotel is associated with 4 restaurants, it does not offer room service as advertised

the pool closed to eatly

it was great to be able to walk outside to the pool and be able to grab some food at the greek restaurant, or go to the beach a few feet further

pool area a bit small for the number of guests, and a lot of people left stuff on their chairs and

didn't like that the pool is right in the restaurant outdoor seating.

was told the spa and gym was 24/7 so the first and second night used the hot tub in the spa area then in third night was

do not really happy with the room service but i happy with location and people who care about us no problems at all

the bar by the pool was closed

room service needs improvement

cozy and modern although the bar by the pool was closed because of covid-19 restrictions

you step out you see all kinds of seating and loungers, there's a big chess set and play area for kids

spacious studio with kitchen and comfortable bed

loved the location, the adults only atmosphere (especially since we were there during spring break) proximity to the beach

the location, friendly staff, size of the room,close to the beach and for adults only.

we had a terrace which was not needed yet we loved the bigger size of the room, including a tiny kitchen, fully equipped

adults only hotel, so relatively quiet

room service is only on request and by 12 pm, so if you sleep longer or you forget, you do not

order room service for 2 days no one came until the 3rd day

pool could be bigger.

the staff was very kind and welcoming and they even gave us a free of charge early check in because we celebrated our

the pool is totally 'boutique' with a super-chic lounge cabana

walking distance to everywhere, 5mins to the beach, the pool is also a plus

location, great restaurant downstairs (very expensive though) and great pool

loved the rooftop pool and you can see the cruise ship in my pic

most beautiful pool with an amazing view

they had complimentary bikes with the stay but they are first come first serve, the pool on the rooftop had a great view

staff,nice small bar good food ,location great

website said there was a bar on the rooftop

they bar and restaurant inside close early

staff,location,room,beds and rooftop pool

have young children, it is very safe all staff were so friendly, we had many conversations with bar staff which helped make our holiday experience even more enjoyable

having already given us late check out

that there was no breakfast offered

managed to help with an early check in which meant we were able to really maximise our 1 night

the kids loved the pools

the do not offer a hotel service, no bar or room service after 7pm

clean, great location, beautiful rooftop with pool.

the pool was great

location spot on, friendly staff, excellent rooftop pool

fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

access to the pool. walkable to the beach. staff very friendly.

this place, the bar, the gym, the staff, the spacious room and lovely ensuite

ricardo was so sweet, front desk bar pool restaurant staff excellent

have a couple of adult beverages at a nearby bar and you'll sleep like a baby

loved the pool area which was very relaxing with great views

we were able to get early check in and late check out, the hotel staff was very accomodating

their photographer was excellent and made the pool look great, but in reality it's quite small

the hotel bar isn’t tied to the hotel so i couldn’t charge to my room

no use of pool but only due to refurbishments and i'm sure it will be great once it is finished

like the small bar area perfect for a quick drink and fast food

which thankfully we weren’t there with my kids to have to explain that

can be a party hotel on the weekends . therefore not ideal if you travel with smaller kids

so had to put all our belongings on the floor to enjoy the facilities with 2 young kids

the windows on 14th floor were not locked and this can be really dangerous for kids

the pool area is

all service pool is beautiful and very clean

be to have a few items such as bottled water and juice available for purchase, and/or to keep the bar open during the day in case anyone from the hostel or general public wants to purchase food or

to walk to 1st or 2nd floor, where are lack of space, very loud music, smoking ppl outside; the laundry worked with issues; an elevator did not work every 2nd day; my cabinet was shaking on the

wish there was a community pen/marker in the kitchen since they require you to label your stuff

the extra facilities in the rec/kitchen area helped smooth things out

the outside bar is great and the location could definitely not be better

and the rooftop pool plus smoke deck ahh best hotel in south beach for the price i

pool was great

really friendly employees and a nice roof terrace with bar and pool.

the pool closed at 8 , i wish it stayed open later but overall everything else was perfect

i didn’t like that the pool wasn’t open and still had to pay full price

location is great, but the hotel does not offer any room service, if you want some water, you have to walk a few blocks to get

didn't have coors light, wish the pool was better.

location great. rooftop bar great. bar outside great.

they have a stupid policy and this hotel is only for adults

increase in the price of a drink on nye at the pool bar lack of clothes storage and no

gym is too small but the worst was the complete lack of cleaning - even after asking several times

noise came from the gym

great location - 2 blocks to the beach and a lot of bars restaurants nearby felt safe lovely pool area great value without compromising

kids love the place

the pool is 5

pool only went up to 3 feet but i was ok with that

we're on an extended trip to the states and it was good to be able to eat in, do a bit of laundry but still be able to walk to the beach and

that i was in the sane floor as the pool and they upgraded me cause if the birthday package

and the rooftop pool was my favorite

everything!!! the pool was great for the kids they enjoyed it so much :)

a laundry room would be nice too - 1 washing machine and 1 dryer for guest use

no room service had to order from adjourning restaurant, no pool

allowed for early check in.

i found disappointing was when i book, i asked the hotel for a very late check out as my flight back to the uk was late at night

requested late check out and they accommodated

soiled laundry, food in room

room service, nor housekeeping available in the evening some if the staff are unprofessional, and

traveled with kids and absolutely love that there is a small park out front of the hotel great way to tire out

room service was great as well, never came in too early and didn't bother like many other hotels

staff was very accommodating, location excellent, nice rooms and great pool area with bar service

great pool

room size is big enough ..good for kids.

loved everything about the hotel bar the confusion about parking!

they also hold our luggage for early check in and having a late flight but they were nice enough to hold our

in at 4pm is quite late, early check in came with a high fee and was only available prior to arrival, and the aircon though

bar none

you are a light sleeper and in the rooms above the bar you hear the music till they close

very close to the beach and there a bar on the corner very cool, great option if you like to watch sports

internet speed was very good, nice bar and terrace, staff trying to fulfill expectations

location bar and restaurant onsite friendly staff

the restaurant and bar price/value.

i have kept the room 4 hours after check out time (with additional charge for late check out)

the restaurant and bar perfectly complement the experience, with delicious italian cuisine and a relaxed atmosphere

the location was great, closed to coffe shops, restaurants and bar and a minites away to the beach

the bar also stood out, offering excellent cocktails and the perfect spot to unwind before heading out

is at the bar and not handled by dedicated hotel staff

bar serves very nice cocktails

towels and beach umbrellas were always available for the pool or beach

breakfast was good but very busy because of limited space

breakfast was simple but good

decent breakfast

very nice hotel! nice bar and very good breakfast! central location.

at the front desk and will from the bar were always great

drinks, room, roof-top pool, good breakfast, location

close to bars, restaurants and beach

the pool was under maintenance this week, but besides that, everything was great

staff, nice breakfast, proximity to the beach, perfect service, welcome drink, free beach

extra charge for the wifi and facilities, around 30 usd / night

breakfast, location customer service, pool sand facilities are all top-notch

wifi - not ideal, quite

evening room service is needed for a beach location as everyone needs a few showers a day

the hotel had a problem with the wifi and tv which the andrew went to great pains to resolve.

however there's a dryer in the laundry room, open from 5 pm to 10 pm

excellent location, pool, kitchen, air con, comfortable hall. staff at reception just perfect.

location, pool, kitchen, staff

room was nice and outside kitchen by the pool is very useful for quick

the swimming pool area had kinda italian vibe which i loved

i couldn't order room service because my credit card was not on file.

the mojitos at bar collins are divine

location + facilities +clean+ kids club

room service was really lacking food was not great

to the beach with included loungers (but $28 per day for an umbrella…), good facilities for kids (small soccer area, table tennis, fussball, console room, kids club), included banana boat

loved the pool area

we stayed here for 4 night with my 2 adult kids and their partners, so we had 3 rooms

my room with a balcony overlooked the pool and our side window overlooked the cvs a few spots down

modern and comfortable hotel, beautiful and spacious room, nice swimming pool area and friendly staff, great

clean and spacious room, but weird having a glass shower in a bedroom, if you’re sharing with kids

loved the rooftop pool & patio especially at night

location; a lot of space in the room; good variety of utensils in the room; goof breakfast; overall a good cost benefit and very nice hotel to stay

only thing that i brought to another agents attention was the small table that you eat on in the kitchen

breakfast room too small for large numbers of guests.

breakfast good quality, selection slightly limited