the pool bar, listed as open 8 8, was unstaffed as far as we could tell during the week

so good: half board was disappointing the same 2 dishes for breakfast and dinner all week, with no option

short menu. short breakfast

rooms were a little out of date and the spa facilities not up to 5* standard otherwise a great hotel for the

beautiful arquitecture, nice pool,excellet breakfast buffet. close to the basilica.

i loved the breakfast and its pool, all was sensational

the pool and the natural juice at every breakfast

location swimming pool staff

breakfast is ok but could be improved; it didnt fill us; eggs, arepa & little bit of

breakfast was good

breakfast was excellent. staff were very nice.

breakfast and noisy guests on the swimming pool

it is a lovely hotel in an updated casa, with an indoor pool, in a quiet area

nice staff and nice pool!

breakfast was very good, you get to choose and preorder the night before, and it’s ready when you

parking- in a lot around the block- is included in the price

the breakfast was perfect, the check in / out was smooth as well

wifi was good in the room, which is a plus

place very quiet, the pool is very nice and the garden amazing the staff was very dedicated

breakfast was very minimal

from the hundreds of hummingbirds to the amazing trees and gardens, the beautiful pool, luxury rooms and amazing

the pool was not ready.

pool, volleyball court, hiking trails and large river to visit

the pool is also great

that didn t bother me particularly but the wifi is not strong enough which was frustrating as i did have some

there is a nice pool area to relax

no one takes money or purse while swimming in the pool

the restaurant s 24 hrs service with room service and very professional staff

the communication with the shuttle was poor

shuttle to airport was quick

breakfast choice or at least visible instruction what is available

the location was great, and it included parking on the premises.

place to stay, breakfast excellent, location very nice

room service was great, we would always get the fruit salad and i even got to by a white wine

hopefulness- morning shower and breakfast buffet was fantastic

secure underground parking :-)

amazing comfortable clean and spacious , friendly and helpful staff (neston bryan and andres), breakfast, location

location is great for young children, breakfast was amazing, and the room was very comfortable

very nice buffet in the morning for breakfast

inn took more than an hour of waiting, they were asking me for my kids birth certificates; they stated their

wifi often does not work in rooms and there was no hot water

staff needs to use softener on laundry.

were friendly done any laundry i wanted done its location is great short walk to bus terminal choice of fan or

the morning the receptionist just left us waiting at the table for 15 minutes before taking our breakfast order

there was a kitchen but no plates. maybe add some plates, mugs, etc. to the kitchen.

was ok, but i think it needs more variety of food like cereals for kids, sandwiches, variety of fruits and juices

booked the suite so that we could have a kitchen but it didn t come with anything in it, we had to request

it was clean, location was great, noise level fine, the staff was friendly. breakfast was great.

luxury room. it s like an individual studio with kitchen, living and dining room. big closet.

buffet breakfast which was great and had many protein, carbohydrate and fruit options

breakfast finished too early

breakfast was amazing

the breakfast was great! it is made to order with fresh fruit and amazing colombian coffee!

says it has a gym but actually is just 2 treadmills, visitors cannot stay after 11pm and i find it awkward and

the wifi is spotty.

the breakfast needs more variety.

rooms comfortable, pool and gym all nice

there was dust and mess everywhere, the parking lot was busy with construction material (and i brought a car)

laundry ruined a very expensive skirt and a pair of my son pants and didn't tell me

no space enough for parking

wifi didn't work at all

parking decent location friendly staff hot water air-conditioning overall has the basics you want

there is a pool for kids (50 cm deep ) and using the jacuzzi was a really disgusting experience , it was really

wish it had a bigger swimming pool. was the only thing my kids were unhappy with.

wish it had a bigger swimming pool. was the only thing my kids were unhappy with.

decent fresh breakfast included

- we wanted to do laundry but the price was insane, it was like 4,000 per underwear and 8,000 for t-shirt

i started with a small 'studio' room and then moved to a one bedroom complete with kitchen, tv, and living room

almost no kitchen utensils in the apartment

the breakfast was very poor

good breakfast. nice facilities.

location for the feria de cali was excellent, the staff were very friendly, breakfast was

secure parking for our motorbike

breakfast was frozen fruits and ham the eating area does not look clean and suitable for

good service, lovely breakfast and good bar with a welcome drink

the restaurant service is great, has variety of food and breakfast is completely different from other hotels,

needs a bar area to sit and lounge without sitting in the restaurant.

breakfast was wonderful. the best i had in a long time.

private parking

the wifi wasn t good at all.

modern rooms clean location parking

great location. nice staff. facilities. parking.

wifi was not working. no warm water

increasing prices because of a pool the build which i don t use at all

the breakfast was very good, and the location was very about close the city

wifi range can be improved.

an onsite 4-star restaurant of excellent standard, meaning room service food is impeccable, way above typical

hotel has discontinued room service which is too bad because it was very nice to have morning coffee on your

provide a good breakfast compared to other hotels in the same price range in colombia

breakfast was too simple and the same everyday. but was fine.

the staff are lovely, the breakfast is excellent with more choices than you normally see, and a menu in english

my second day the elevator, wifi, and cable went out

better mantenens the kitchen ok no plates no knifes no forks nothing there s

the reception, room service, kitchen and house keeping all excellent

kitchen amenities are great

was supper hard uncomfortable apartment look much bigger in the pictures and in person there's a kitchen but no

was lacking, no rooftop bar, spa was cold, no bar at all on premises (except canned beer), neither microwave

a nice range of combo options for breakfast, which we enjoyed

breakfast was excellent, room very good.

we had a little impasse with the room service and we told this during checkout.

the pool was small and the water was much warmer than expected

no room service

great staff! the sushi bar has the best cocktails in cali!

rooms were cute and comfortable with a well stocked mini kitchen area

the breakfast downstairs was very good

small gym.

we used the swimming pool which was lovely and my partner enjoyed the gym too

wifi was most of the times non-existent, the spa had problems with electricity

wifi never worked consistently, especially on the top floor

the bed was comfortable it could have been softer, the wifi didnt always work on my mobile

wifi sometimes didn t work :(

the decoration, the pool and the staff

and clean room on the third floor, friendly and helpful staff, good breakfast every morning with bread, fruits

wifi okay

hotel swimming pool was out of service

very nice breakfast by the pool

beautiful clean room, great pool area

no problems with wifi

not much, the wifi signal could have been a little stronger is the only thing.

walkable to restaurants and shops, laundry service available

complimentary parking was appreciated

the pool was fine, but it didn't inspire to go out and site by it, and my kids didn't swim

breakfast was good though it was classic hotel coffee